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"It is a real castle! Absolutely magical. The atmosphere, the accommodations, the breakfast, the staff, both the interior and the exterior; the entire experience was like a fairytale. Thank you for the once in a lifetime!"

"Great staff at check in, room clean and great places to walk "

"amazing, unique and relaxing experience."

"From the moment we arrived at hotel, which was almost midnight, we were treated like family. The warmth and attentiveness of Alberto made our first night unforgettable. We were welcome by two drinks and Alberto set up the perfect temperature of our room to our like. During our visit, I unfortunately got stung by a wasp, but the way the hotel mobilized to assist me was truly remarkable. They quickly provided a tweezer to remove the stinger, applied alcohol, and even offered mud from the spa to soothe the pain. The staff kept checking on me, making us feel cared for and loved. The accommodations were impeccable. Our room was clean, spacious, and featured the most comfortable mattress, ensuring a restful stay. We also enjoyed an excellent selection of ambient music that added to the relaxing atmosphere. A special shoutout to Lorena and Belén at the front desk—they exemplified true hospitality, helping us store our locally purchased cheese and chocolate and booking all our activities since our Spanish is not proficient. The spa was a highlight of our trip, offering various treatment pools and saunas that left us feeling rejuvenated. One of the most memorable experiences was the wine tour led by Mr. Mogul. His passion for winemaking shone through as he spent nearly three hours guiding us through the process and allowing us to taste some outstanding wines from this amazing winery. 100% recommend it to anyone! And thanks to all staff and the business owners!"

"Great place!"

"First of all, I arrived well after the start of check in, but the hotel was locked up. When I phoned the hotel number it just went straight to answerphone - not a lot of use. I then spent 10 minutes webchatting to the Expedia bot going round in circles - it kept saying the same thing - before I got to a human. Eventually it was sorted and the owner woke up(literally) and came to the door. No apology and he even wanted to charge extra for breakfast. Not impressed. To make matters worse, I decided to have dinner at the hotel. I went and sat down at a table, and the owner came to take an order from another couple. He said he'd get me a menu then promptly disappeared to do some cooking. No menu, no drink, so I went to have dinner in the town. Also, there was no hot water. Not the way to run a hotel. Avoid!"

"👍"

"Great quiet spot. Close to shopping without street noise. Rehab of Mercado building across the street is not a bother at all. Would definitely repeat stay."

"Great service. Beautiful place. Highly recommended. "