Balcony

Reviews of Crest Apartments Byron Bay

3 out of 5
Crest Apartments Byron Bay
47-49 Shirley Street, Byron Bay, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 108 reviews" "
Rating 8 - Good. 35 out of 108 reviews" "
Rating 6 - Okay. 4 out of 108 reviews" "
Rating 4 - Poor. 2 out of 108 reviews" "
Rating 2 - Terrible. 2 out of 108 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Grahame

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed out 5 day stay, nice pool area. Further from the beach than we were expecting. Traffic noise as we were on the 2nd floor at the front, other units probably quieter.
Stayed 5 nights in Oct 2023

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great complex with great gardens. Bathrooms a lacked space and the taps for shower and basin individuals instead of mixers. One leaked slightly. But very cleand and tidy. Kitchen good.
Stayed 5 nights in Jul 2023

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Room comfort
DON’T STAY HERE !
The accommodation is very basic and definitely not worth the nightly rate , especially the mattress which was sagging badly ! The owner/ manager is very rude and only planned to service the apartment only once in 9 days ! When I asked for a service and toilet paper , I was told to go and buy some until the next service!! Would definitely NOT satay here again !
Stayed 9 nights in Nov 2021

10/10 Excellent

Roberta

Liked: Cleanliness, room comfort
Stayed 6 nights in Apr 2021

10/10 Excellent

Kerri-anne

Liked: Cleanliness, room comfort
Perfect for our 1st Byron stay
Great 5 day stay, perfect walking distance to everything including beach, beautiful pool & bbq area, was great hearing families too. Check in and check out couldn't be easier. Definitely stay again.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovated self contained apartment, very comfy beds and nice patio with pool access. The manager Dan was really helpful and we were suprised with an upgrade from a 1 to 2 bedroom apartment when we arrived, which was a bonus with our young daughter. Location is good close to town but also far enough away. Will stay again!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did choose busy time to visit Byron Bay and number one feature for us was that property is walking distance to town, beach , shops, cafes etc as we didnt hire a car. You can hire bicycles from the reception but we were happy to walk. There was a list with recommend cafes and restaurants to visit when in Byron and we absolutely loved Treehouse (its lovely walk over the beach and away from usual packed places around the town - definitely add to your must do list)
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean apartment with all the amenities you need. Beautiful pool area and close walk to the main portion of town.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room and well equipped, all facilities worked properly. Helpful information from manager
Stayed 5 nights in Jul 2019
Response from Dan. on 16 Jul 2019
Thank you.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well kept apartment with a good outlook of the pool area. Very nicely kept and the pool certainly looked inviting. The apartment was very clean and comfortable with everything on hand that we needed. Dan was a very pleasant host and we much appreciated the offer of a late checkout on our last day. Would certainly stay here again if we return.
Stayed 10 nights in May 2019
Response from Dan. on 16 Jul 2019
Thank you. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019
Response from Dan on 30 May 2019
Thank you. Your feedback is most welcome. We look forward to welcoming you again soon.

8/10 Good

Donna, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment for a small family.
Has everything you need for a nice break near the beach and easy walk to town. Friendly service. Very clean.
Stayed 5 nights in Jul 2018

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apartment, great location only a 5 min walk into the shops & restaurants. Dan the manager was fantastic, friendly lots of help, always remembered my name. Enjoyed my stay

2/10 Terrible

emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
To make a long story short I did not end up staying here the full four nights. I entered the room on a Sunday and it was disgusting and uncomfortable and the place is falling apart and the main bedroom was so smelly that I had to sleep on the couch miserably. When I went to the lobby Monday morning a man very aggressively told me that he had no other rooms to put me in ( which seemed to be a lie since he has availability on several websites online ) and then demanded to come smell the room to smell what was going on. I also was uncomfortable since the room was on the first floor and I was a female traveling solo. He suggested I leave and told me he would refund me, when I packed my things and got to the lobby 10 minutes later in a rush to run out of there he did not refund me my entire stay and deducted the one “night” that I was there. it was a horrible experience and I recommend everyone stay away from this place. The only good thing about this place was the location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY COMFORTABLE AND QUIET.
QUIET COMFORTABLE MOTEL. STAFF AND PROPRIETOR WERE GREAT. NOTHING WAS TOO MUCH TROUBLE. GREAT LOCATION. WOULD DEFINITELY RECOMMEND
Stayed 10 nights in Feb 2018

10/10 Excellent

Paul, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartments close to the town but far enough away to be peaceful. Clean, tidy a nice pool area, with everything one needs whether self catering or not. A five minute walk to a lovely beach.
Stayed 6 nights in Feb 2018

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2017

10/10 Excellent

Steve, Hamilton NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Nice spacious place for an extended stay, handy location. Everything supplied to make the stay a pleasant experience.
Stayed 6 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel within easy walking distance to town
My sister and I had a wonderful stay at Crest Apartments. The apartment was clean and quiet. It had all the amenities we need for our stay. Our only complaint was the bed was a little uncomfortable. However, I would definitely stay there again.
Stayed 5 nights in Jun 2017

6/10 Okay

jj, sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
bed was comfortable kitchen needs replacing
pool was good and bbq was fine.Flat is in a good location easy walk to town and main beach.

10/10 Excellent

Richard, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay
Just returned from 5 night stay in a 2 bedroom apartment at the Crest. Quiet location at rear of site. Very comfortable & fully equipped apartment. 10 minutes walk to nearest beach & town centre. Nice pool for a 'cool off'. Reception staff helpful with all enquiries. Would certainly stay here again when next in Byron Bay. Highly recommended.

10/10 Excellent

Courtneg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, friendly staff!
Good location about a 5 minute walk to the beach and main shops. Nice pool, comfortable bed and spacious room. Extremely friendly and accommodating staff.!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy holidays
Great location, lovely outlook. A bright, spacious apartment with easy pool access, a very pleasant patio and all the things needed for a relaxing, happy stay. I will very gladly look forward to a return visit. Grateful thanks to the kind, caring hosts.

10/10 Excellent

Leanne, Wamberal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spacious apartments.
Great apartments in easy walking distance to shops and beach. Lovely pool area, very clean and tidy. Hosts Di and Doug very welcoming and helpful to make your stay enjoyable. Would definitely return.
Response from Di & Doug on 27 Sept 2016
Thanks Leanne for posting such a positive review we really appreciate it and it is really helpful for people searching online for the best place to stay in Byron Bay. We look forward to welcoming you back to The Crest

10/10 Excellent

Berbadett, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, well maintained, lovely owners
We had a great time staying at the Crest. The owners are extremely helpful and very friendly. The apartment was clean and tidy and well equipped. Enjoyed a couple of bbq's by the pool. Definitely would stay there again. Thanks Di & Doug!
Friendly kookaburras visited our balcony
Response from Di & Doug on 27 Sept 2016
Thank you Berbadett for such a lovely and comprehensive review we really appreciate it and are so glad you enjoyed your time here

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and friendly
Very nice, clean and friendly place. 10 mins to town, easy walk. Apartment modern and clean. Staff very friendly and helpful...thanks Doug...

10/10 Excellent

Leonie, Gisborne,NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, near town and beach.
The room was spacious, comfortable and very clean. The shower had good water pressure, the bed was comfy and the kitchen was very well equipped. It was a short walk to town and the beach, so a great location. Pool and BBQ area were clean and pleasant.

8/10 Good

Jen , N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great location
Really enjoyed our stay here. It's in the perfect location so you can walk to the shops and the beach easily. Doug and Di were really friendly, informative and accommodating. Would definitely stay here again and recommend it.

2/10 Terrible

Verified traveller

Disliked: Room comfort
i would not stay here again
Did not provide bedding for pull out sofa when specified in email I would require it. Had to sleep on the dirty mattress with only a blanket from the main bedroom. It was also very uncomfortable.

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfortable
Stopped for two nights and appreciated a place we were happy to spend time in. Our unit also meant we could access without having to climb stairs....trust me when you are an old fart it sure helps when lumping suitcases about! Morning visit to the courtyard by resident bush turkey added to the experience. Very pleasant experience after some previous hotels stayed at.
Response from The Manager on 1 Mar 2016
Thank you Fred for taking the time to post a review - we appreciate it very much and many people searching online will appreciate it as well.

10/10 Excellent

michelle, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great service and very friendly. Location was perfect 10 minute walk to Main Street. Apartments were very clean linen was spotless beds were extremely comfortable. Would highly recommend crest apartments could not find anything to complain about.
Response from The Manager on 1 Mar 2016
Thanks Michelle for your lovely review. We pride ourselves on the cleanliness of our apartments - we want the guests to always have a great experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious rooms (we had a travel cot) and a lovely pool & outdoor areas.
Response from The Manager on 1 Mar 2016
Thank you for your review. Our apartments and very spacious and we find that people traveling with babies or a small child fit very comfortably in our 1 bedroom apartments. We offer a range of hire equipment for small children - cots, hire chairs, strollers and a baby bath. It saves parents from having to travel with a lot of gear.

6/10 Okay

Errin, Brisbane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A mixed bag
Convenient location and friendly service, however property was let down by maintenance / equipment issues with our room and the free wi-fi that was so slow it was unusable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful owners, in a convenient location
Had a great time while attending Splendour in the Grass. Doug and Di were friendly and helpful throughout the stay, knowing we'd be back at crazy late times and with crazily muddy boots! Rooms were comfortable, neat and well appointed.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice experience
We really enjoyed our trip. The staff were great really helpful with any issues we had. However we know this because we did have a few issues with wifi and kitchen facilities. Otherwise nice place to stay. Quiet and relaxing with lovely winter sun. The walk to town gets pretty long after a week so recommend to have bikes or car.

10/10 Excellent

Jaci, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Great on-site managers, made everything easy.

10/10 Excellent

Tiffany, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach & town centre, ideal!

8/10 Good

Jonathan, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service
Service: Professional, Friendly, Courteous; Cleanliness: Pleasant;

10/10 Excellent

Chris, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Flawless; Cleanliness: Spotless;

10/10 Excellent

Rick, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Service: Go the extra mile;

10/10 Excellent

nikki, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Chris, New Zealand - Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Great deal; Service: Flawless;

10/10 Excellent

Bernie, New Zealand - Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Outstanding; Cleanliness: Immaculate;

10/10 Excellent

Gabrielle, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Service: Outstanding;

10/10 Excellent

Russell, Australia - NSW - Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Courteous; Cleanliness: Beautiful;

10/10 Excellent

Jon, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Bargain; Service: Outstanding; Cleanliness: Beautiful;

10/10 Excellent

Abby, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Great deal;

8/10 Good

Muhilan, Australia - NSW - Sydney

Liked: Cleanliness, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Basic; Cleanliness: Lovely;

8/10 Good

Vicki, Australia - NSW - Coffs Harbour

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mary, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden away is a great restaurant - treehouse restaurant - just a short walk along belongil beach - worth going to!