Lobby sitting area

Reviews of Ramada by Wyndham Butte

2.5 out of 5
Ramada by Wyndham Butte
2100 Cornell Ave, Butte, MT

Reviews

6.0
Rating 10 - Excellent. 182 out of 1000 reviews" "
Rating 8 - Good. 221 out of 1000 reviews" "
Rating 6 - Okay. 196 out of 1000 reviews" "
Rating 4 - Poor. 195 out of 1000 reviews" "
Rating 2 - Terrible. 206 out of 1000 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Mikela

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
This hotel is one of the worst I’ve stayed in, in a long time! So dirty, beat up, and just all together not clean or stocked. The rooms had limited towels… and we’re so beat up. Floors not swept/mopped. Built up dust on the walls, under the bed, not clean…. Bathroom floor uneven, and creaked. Tub didn’t drain… just not a pleasant stay at all. Would not recommend even for the price.
Stayed 1 night in Apr 2024

8/10 Good

brad

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a short stay, got in late and left early. It accommodated us for the need. Breakfast was good enough. Hotel was quite and decorated nicely.
Stayed 1 night in Mar 2024
Response from Manager on 20 Apr 2024
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Troy

Disliked: Cleanliness
There was spoiling food in the refrigerator, the hardwood floors were not vacuumed and for the toilet to flush you had to hold the handle down until it was done.
Stayed 3 nights in Apr 2024
Response from Manager on 8 Apr 2024
Thank you for your feedback, your concerns have been addressed.

6/10 Okay

Jamie

Disliked: Cleanliness, property conditions & facilities
Outdated and main areas filthy
Stayed 1 night in Apr 2024
Response from Manager on 8 Apr 2024
Thank you for your feedback

4/10 Poor

K.

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deposite was kept one out of 4 nights
Stayed 1 night in Apr 2024
Response from Manager on 8 Apr 2024
Thank you for your feedback and upon looking into this all your deposits were returned to you in full.

6/10 Okay

Andrew

Travelled with partner
Liked: Staff & service
Overall decent stay in a pinch, can tell the property needs some TLC leaky toilet etc
Stayed 1 night in Mar 2024
Response from Manager on 8 Apr 2024
Thank you for letting us know about your experience, we hope you visit us again when our updates are complete

6/10 Okay

David

Travelled with partner
Disliked: Staff & service
Not friendly
Stayed 1 night in Mar 2024
Response from Manager on 8 Apr 2024
We are very sorry to hear this as we are normally very friendly. This will be addressed immediately. Thank you for letting us know.

10/10 Excellent

Christine, Butte

Stayed 1 night in Mar 2024

8/10 Good

John

Stayed 2 nights in Mar 2024
Response from Manager on 8 Apr 2024
Thank you for your feedback

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The check in process and the Front desk staff were friendly and helpful. The bathroom was very small and the hotel was very noisy until about 3:00 am!
Stayed 1 night in Mar 2024
Response from Manager on 25 Mar 2024
We are very sorry about the noise over the weekend st Patrick's Day is a big thing here and we tried our best to keep everyone in check. Thank you for the feedback.

2/10 Terrible

Kat

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 8 Apr 2024
Thank you for your feedback

4/10 Poor

Cynthia

No shower curtain..couldn’t get tv to work…hallway dirty with some liquid spilled.
Stayed 1 night in Mar 2024
Response from Manager on 25 Mar 2024
Thank you for letting us remedy those issues for you immediately. We hope you visit again.

6/10 Okay

Jasmine

Travelled with family
Liked: Staff & service
Under renovation so was dusty. The fitness area was very disappointing…two rusty machines and a weight rack with no weights.
Stayed 1 night in Mar 2024
Response from Manager on 25 Mar 2024
Thank you for the feedback and we apologize for the dust and our fitness room being closed. We are under renovations and we are currently moving and renovating the fitness room. We hope you visit us again.

2/10 Terrible

Kylie

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First arriving there the staff did not understand the credit card number being different due to me booking through a 3rd party online website. Second the hotel smells like cigarettes and is very musty. The hotel appliances (fridge, microwave and outlets) did not work and the fridge smelt so bad. Third the staff and manager accused my guests (family and friends) of things that were not true and they were very rude about it and never apologized about the accusations after finding out it wasn’t true. They stormed into the room while someone was in the bathroom and forced them to come out of the bathroom all to accuse him of something that wasn’t true and was proven to be not true. They gossiped about the accusation to all the rest of the staff “cleaners” even thought they should have never been involved. I was highly disappointed and hope they treat their future guests no matter the age group with more respect. After all people are paying for rooms that weren’t even in working order and never cause any issues.
Stayed 2 nights in Mar 2024
Response from Manager on 25 Mar 2024
Hello we are very sorry to hear that you were unhappy with your stay due to staff trying to locate the drug users in your group. I can say that no one stormed into your room and that the door was left open and 2 staff call out into the room due to the smell coming from inside. The guy I. The bathroom opened the door with a lighter in his hand. Weither you know what your friends do or not is not our concern, our concern is for the children staying at our hotel that are subjected to what your friend was doing and it is toxic and harmful. Our other cleaners up on that floor overheard you all talking about it in your room and then the guy seeking out any staff member that would listen to plead his case was quite a give away of guilt. Next time you stay somewhere please think of your surroundings and the kids that maybe around your room before unwillingly subjecting them to harmful substances. Thank you for your feedback.

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room for a good price. Very friendly front desk staff
Stayed 1 night in Mar 2024
Response from Manager on 25 Mar 2024
Thank you for recognizing our staff we appreciate your feedback. We hope to see you again.

8/10 Good

Mcbeth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 8 Apr 2024
Thank you for your feedback

2/10 Terrible

Brittany

Stayed 1 night in Mar 2024

4/10 Poor

Ryan

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Our floors had a bunch of dirt on them and the bed had dirt in the sheets. The location of the room was unfortunate on our end because a bunch of people were trying to destroy the vending machine and making a ton of noise. We called the front desk and yelled at the group of guys but it continued through the night.
Stayed 1 night in Mar 2024
Response from Manager on 25 Mar 2024
We are very sorry for the group of drunk guys that were trying to destroy our vending machine. Upon investigating in the morning we found what room they were in and we charge them and make sure that they left that day. Saint Patrick's Day is it big holiday in this town does not give them the right to disturb other guests or try to destroy others property. We do really apologize that you were Disturbed and we hope to see you again sometime when there's not a bunch of drunken college kids running around.

2/10 Terrible

Bob

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing we liked, very dirty, noisy, no elevator to 2nd floor, carpets haven't been vacuumed, large flooded area in parking lot. Dirtiest place I've ever stayed at.
Stayed 1 night in Mar 2024
Response from Manager on 25 Mar 2024
We are terribly sorry you felt that you stay wasn't up to your standards we are currently under a remodel and you must have been in the wing that has not been remodeled yet. We do apologize for any inconvenience this may have caused you and we hope you give us another chance in the future.

4/10 Poor

Hansel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a vacuum
Stayed 4 nights in Mar 2024
Response from Manager on 25 Mar 2024
Thank you for your feedback.

6/10 Okay

Cynthia

Stayed 2 nights in Feb 2024
Response from Manager on 8 Apr 2024
Thank you for your feedback

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and breakfast was better than most.
Stayed 1 night in Feb 2024
Response from Manager on 7 Mar 2024
Thank you for staying with us. We hope to see you again.

6/10 Okay

Jeffrey

Disliked: Property conditions & facilities
Aged facility.
Stayed 1 night in Feb 2024
Response from manager on 5 Mar 2024
Thank you for your feedback. We are updating the hotel as quick as we can and we hope you visit us once it is completed.

6/10 Okay

Charlene

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk lady was very rude and short tempered, they never had any clean towels, the outsde doors wouldnt unlock and had to constantly get our cards reactivated
Stayed 3 nights in Feb 2024
Response from Manager on 5 Mar 2024
We are very sorry to hear that your stay was less than pleasant. Magnetic cards deactivate when near cell phones etc. Thank you for the feedback.

4/10 Poor

Marion

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Snow and huge puddle in parking lot. Lots of Dog poop on top of snow on sidewalks. Inside of rooms not vacuumed. Stayed the night to avoid incoming snow today, will never stay in this location again.
Stayed 1 night in Feb 2024
Response from Manager on 5 Mar 2024
We are sorry your experience with us wasn't up to standard. We appreciate the feedback.

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Manager on 5 Mar 2024
Thank you for your feedback.

4/10 Poor

Danelle

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, the parking had tons of potholes and needed to be plowed, our rooms weren’t cleaned on time. I booked 3 rooms and none of them were clean until 2 hrs after check in time, very unprofessional people working there. Dressed in pajamas and not in work attire. I would not ever stay there again and wouldn’t recommend anyone either. I am very disappointed and I would be so embarrassed if this was my business!!
Stayed 1 night in Feb 2024
Response from Manager on 19 Feb 2024
Hello, we are sorry to hear that you were unhappy with your stay at our property, and we do apologize for the delay with your room as we were sold out the previous night, unfortunately it does take time to thoroughly clean the rooms. All our staff are professional and I'm not sure who you think you saw in pajamas, but they didn't work for us. Thank you for your feedback.

4/10 Poor

Kayla

Stayed 1 night in Feb 2024
Response from Manager on 25 Mar 2024
Thank you for your feedback and we hope you give us another chance in the future.

10/10 Excellent

David, Courtenay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Feb 2024
Response from Manager on 18 Feb 2024
Thank you for your rating. We are glad you enjoyed your stay with us.

2/10 Terrible

Gordon Lynn

Liked: Cleanliness, staff & service, amenities
Had neighbors from hell. Children loud and destructive. Tried to get through the connecting door. Noise didn’t stop till 10:30.
Stayed 1 night in Feb 2024
Response from Manager on 18 Feb 2024
We are very sorry to hear this and wish we would've known during your stay so we could've resolved that issue. Thank you for letting us know.

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 18 Feb 2024
Thank you for your feedback

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service
Plow the parking lot and shovel the walkways!!!!!!!!!!
Stayed 2 nights in Feb 2024
Response from Manager on 18 Feb 2024
Thank you for your feedback, we are doing our best to try and remedy that issue.

10/10 Excellent

Christine

Stayed 2 nights in Jan 2024
Response from Manager on 25 Mar 2024
Thank you for your feedback we hope to see you again.

6/10 Okay

Ryan

Stayed 2 nights in Jan 2024
Response from Manager on 18 Feb 2024
Thank you for your feedback.

8/10 Good

Terrance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room. Breakfast sucked
Stayed 1 night in Jan 2024
Response from Manager on 18 Feb 2024
We are happy to you enjoyed your room and we are working on addressing this issue.

8/10 Good

Kristy, Parkland County

Stayed 1 night in Jan 2024
Response from Manager on 25 Mar 2024
Thank you for choosing to stay with us we appreciate your feedback and we hope to see you again.

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy off freeway, good staff, big room
Stayed 1 night in Jan 2024
Response from Manager on 18 Feb 2024
Thank you for visiting our hotel, we appreciate the feedback.

10/10 Excellent

Nina

Travelled with partner
Disliked: Staff & service
It was a decent start
Stayed 1 night in Jan 2024
Response from Manager on 26 Feb 2024
We are very glad you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Randolph

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
Very aged but they try to maintain it
Stayed 1 night in Jan 2024
Response from Manager on 26 Feb 2024
Thank you for your feedback, everyone does the best they can to keep up on everything.

4/10 Poor

Shawna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no snow removal. dirty room. towels had poop wiped on one of them.
Stayed 2 nights in Jan 2024
Response from Manager on 23 Feb 2024
We are very sorry to hear this and we hope you give us another chance in the future. Thank you for your feedback.

8/10 Good

Cheryl

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Amenities
price, awesome The food cooking smell in the hallway I didnt like.
Stayed 1 night in Jan 2024
Response from Manager on 23 Feb 2024
We are glad you enjoyed your stay and we apologize for the food smell in the hall. We appreciate your feedback.

8/10 Good

Kody

Stayed 1 night in Jan 2024
Response from Manager on 23 Feb 2024
Thank you for choosing to stay with us, we hope you visit again. Thank you for the feedback.

4/10 Poor

Jack

Travelled with family
Disliked: Staff & service, property conditions & facilities
Key cards wouldn’t work even after being ‘fixed ‘by front desk. No bath tub mat. Nearly fell! Breakfast pans were nearly empty. Bathroom floor needed sweeping/ cleaning!
Stayed 1 night in Jan 2024
Response from Manager on 23 Feb 2024
We are very sorry to hear this and we will be addressing these issues immediately. Thank you for your feedback.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd worst hotel ever
This was the room when we arrived
Stayed 1 night in Jan 2024
Response from manager on 23 Feb 2024
We are very sorry to hear this and we have taken the necessary steps to prevent this from happening again. Thank you for your feedback.

6/10 Okay

Taina

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 23 Feb 2024
Thank you for your feedback.

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE!!!!!! This place is a crap hole. Runnnnn and do not waste you money on this place!! There was piss on the floor, the shower didn't drain, the toilet running, no closing curtains on the ground floor, people could look right in. I only stayed 1 ight and only because it was late. They would not refund my $ for the 2nd night even when I told them we had to get by the airport before a big winter storm came! When I called speak to the manager they would pick up the phone ad hang it up!!!! You couldn't pay me to stay here again! The breakfast area was nasty, fingerprints on everything ( I did not eat there! Just got a coffee) Toaster was covered in crumbs at 6am when no one was even in there, not a napkin in site, just plain nasty
Response from Manager on 23 Feb 2024
We are vey sorry to hear this and we have taken the necessary steps to ensure these things are not an issue going forward. Thank you for your feedback.

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 18 Jan 2024
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Phillip

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was in butte visting family for 5 days stayed here they are working on cleaning the place up from all the rifraf has a ways to go
Stayed 5 nights in Jan 2024
Response from Manager on 18 Jan 2024
Thank you for staying with us and for recognizing our efforts to fix the property. We hope to see you again.

2/10 Terrible

Crystal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were given a room overlooking the pool. Immediately upon opening room door, we were faced with a strong mildew/chlorine odor. The bathroom shower grout probably has not been scrubbed in 80 years, full of mold. There was a huge clump of hair on the shower wall. Our shears were stained. Overall the building is run down and needs a face lift/paint job. It's pretty bad. Will never stay here again and will never recommend to family. Probably the worst Ramada I've ever seen. Motel 6 might actually be nicer. I've heard the Days Inn is better quality for the price. Neighbors were super loud. Doors slam. Dogs barking. Staff were kind.
Response from Manager on 9 Jan 2024
We are very sorry to hear that you were unhappy with your stay. We are currently updating our property one side of the building at a time and hope you give us another chance when we are finished. We appreciate your feedback.

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
Dated, but nice property. Walked into the room and found a pair of glasses on the floor, so not sure the room was fully cleaned. Overall it was a good stay.
Stayed 2 nights in Dec 2023
Response from Manager on 9 Jan 2024
We are glad you enjoyed your stay. We are updating the property and we hope you visit us when it is finished for an even better experience. Thank you for your feedback.