Indoor pool, outdoor pool

Reviews of Fairmont Hot Springs Resort

3.5 out of 5
Fairmont Hot Springs Resort
1500 Fairmont Road, Anaconda, MT

Reviews

8.0

Very good

Rating 10 - Excellent. 347 out of 842 reviews" "
Rating 8 - Good. 272 out of 842 reviews" "
Rating 6 - Okay. 129 out of 842 reviews" "
Rating 4 - Poor. 63 out of 842 reviews" "
Rating 2 - Terrible. 31 out of 842 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Cayde

Travelled with family and small children
Disliked: Amenities
Slide was closed for the day due to an earlier power outage.
Stayed 1 night in Mar 2024

2/10 Terrible

Jamie

Disliked: Amenities
The place was over booked and cancelled my reservation
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools & hot springs were wonderful! The front desk “C’s” were helpful!
Stayed 1 night in Feb 2024

4/10 Poor

ANGELA, BELGRADE

Travelled with family, Travelled with family and small children
I’ve been staying here for years and the check in process is worse each year. Check in is at 4p, our rooms weren’t ready until after 7p. Zero effort was made to correct this situation, no compensation, no acknowledgment, nothing. Very disappointing experience
Stayed 1 night in Dec 2023

8/10 Good

Poppy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Kelcie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was at 4pm and we arrived at 5pm. We were told our room was not ready and to “check back every hour” as many rooms weren’t ready until 7pm. There was no apology or any attempt to make the situation better from staff. It is beyond ridiculous to be treated like that at the price you are paying for rooms here. It’s sad how this place has changed over the years. We will not be back and recommend avoiding. We have heard Chico and Quinn’s are much better and will be checking those out next time.
Stayed 1 night in Dec 2023

10/10 Excellent

Olha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

ANGELA, BELGRADE

Travelled with family
Year after year I’m surprised and angered that rooms are never ready by check in time (4pm). This year it was past 7pm before the room was ready. They’re charging huge, out of state rates and delivering mediocre service.
Stayed 1 night in Dec 2023

10/10 Excellent

DENNIS

Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice getaway
Stayed 2 nights in Dec 2023

8/10 Good

Stacy, Great Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

jaime

Staff was awesome!
Stayed 1 night in Dec 2023

6/10 Okay

Lynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice but, the room joining me we very loud and there door joining the room had a 3in opening at the bottom allowing us to be disturbed every time they turned on the lights, the doors are very loud when they close. the restaurants both casual and fine dining are run by the same staff, and the way they treat customers on either side is night and day, and can be some what rude. I would consider fine dining to me more casual dining. The dining staff lacked a lot of professionalism, both in appearance and customer service. for example we ate at the casual dining side and a staff member just slapped a picture of water on the table, and walked off with out saying anything, and then, on the fine dining side the same staff member took the time to fill our glasses with water. A slap in the face really. another example. I ordered breakfast and it was to have fresh fruit with it. I never got the fruit tell after I got the bill and I mentioned it. To top it off the waiter did not even apologize for this.
Stayed 2 nights in Dec 2023

4/10 Poor

Frazor

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, loved the pools. Would like it if the pools were open past 10:00pm. Also did couple massages at the spa, which were great. The one thing that we did find unusual, was that they did not warm up the lotion that was used. Every time they put additional lotion on it was icy cold. As for food, the Cafe and the Mineral Lounge were great. Loved the mini ba ha’s!! The Edge Water was pretty pricey for the area and based on reviews not very good. Recommend going into town for dinners.
Stayed 3 nights in Dec 2023

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favorite places!
Stayed 1 night in Nov 2023

10/10 Excellent

Madonna

Stayed 1 night in Nov 2023

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The warm springs make the stay a relaxing and unique experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go back!
Stayed 1 night in Nov 2023

8/10 Good

Theresa

Stayed 1 night in Nov 2023

6/10 Okay

ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the furniture in the rooms need work upon
Stayed 1 night in Sep 2023

2/10 Terrible

Lora

Stayed 3 nights in Oct 2023

10/10 Excellent

Cory

Stayed 3 nights in Oct 2023

4/10 Poor

Laci

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
We always love it here! Very clean & nice.
Stayed 1 night in Oct 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service
All was good! They added a resort tax at the end that I did not like.
Stayed 3 nights in Oct 2023

8/10 Good

Lauren

Liked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Celeste

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay and enjoy the hot springs. I found the amenities a little lacking given the cost of the room. Other than that it was wonderful. The best thing about Fairmont to me was the staff. Everyone was friendly and willing to help. Especially Amanda and Krystal at the front desk.
Stayed 3 nights in Sep 2023

10/10 Excellent

Vara, Cheney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property is well maintained and the staff is more than helpful!
Stayed 1 night in Sep 2023

8/10 Good

roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot pool was barely warm. We were looking forward to a good soak and we were very disappointed. The breakfast was mediocre at best. They needed more help as our waitress was trying to wait tables while helping to set up for a conference that was coming in. We never did get a coffee refill and had to flag her down to get our check. She was doing her best but was given too much to do. The hotel itself was great.
Stayed 1 night in Sep 2023

10/10 Excellent

mechele

Stayed 1 night in Sep 2023

8/10 Good

matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, nice property, enjoyed our stay
Stayed 1 night in Sep 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Judy

Stayed 1 night in Sep 2023

8/10 Good

HOLLY

Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Henry

Everything was amazing, just got married and was the perfect stop to start our life
Stayed 2 nights in Sep 2023

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Gilbert

Stayed 1 night in Sep 2023

6/10 Okay

David

Stayed 2 nights in Aug 2023

8/10 Good

RONDA

Liked: Cleanliness, property conditions & facilities
The area is very beautiful!
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Over priced food and accommodations that are average at best
Stayed 1 night in Aug 2023

10/10 Excellent

Dallas

Stayed 1 night in Aug 2023

10/10 Excellent

Lorenza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best View Ever
Absolutely fantastic- I can’t tell you how much I enjoyed my stay. Very relaxing and the view was amazing
Stayed 1 night in Aug 2023

8/10 Good

Sally

Stayed 1 night in Aug 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hot springs
Stayed 2 nights in Aug 2023

6/10 Okay

Linda

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The pool is amazing! The bed was awful. And I mean the worst I’ve ever tried to sleep in. We slept diagonally. The staff was wonderful and helpful. The hubby and I would bring the grandkids back for one night because of the wonderful pool. But if you can’t get any sleep a vacation is not really fun. The place is very very old. Back in the day I bet it was wonderful!
Stayed 1 night in Aug 2023

10/10 Excellent

Jaclyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s definitely a good place to check out. It’s nice and serene here. Their natural spring pools were amazing and soothing. I appreciate this place to just check out and get grounded again.
Stayed 1 night in Aug 2023