Hotels with Pool & Resorts in Bury St Edmunds from NZ$140

"F"

"Breakfast was good, though staff weren't clearing tables so a big queue soon built up. Problems with the coffee machine slso meant we had to go without. Room was clean and spacious. A lot of areas in the spa were out of order so it was basically a pool & sauna. Service in restaurant was poor and extremely slow. Food was generally good but not as described on the menu eg banoffee icecream was actually vanilla, and cherry cheesecake was actually strawberries & raspberries, neither of which was mentioned on ordering. But the worst was that one of our party had a large piece of greaseproof paper in their chicken pie. This meal was deducted from the bill but wasnt removed from the table and no substitute offered. "

"Excellent friendly staff very clean hotel though out the only thing that could have been better was the lunch and dinner menu not much choices also I noticed pool quite cold for me and shower and bath water was just warm not hot and I like a hot bath not a warm bath. "