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Entire apartment

Hotel Cuéntame La Puebla

3.0 star property
Residence in Burgos

Choose dates to view prices

In the heart of Old Quarter, Hotel Cuéntame La Puebla offers a haven for relaxation and connection. Unwind in the library, enjoy coffee/tea in the lobby, or stay connected with free WiFi - previous guests rave about their experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Laundry
  • Breakfast available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room

Double Room

Highlights

Balcony or patio
Soundproofed
Individually decorated
Flat-screen TV
Hairdryer
Rainfall showerhead
Private bathroom
Digital channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

In-room safe, individually decorated, desk, soundproofing

Double Room Single Use

Highlights

Balcony or patio
Soundproofed
Individually decorated
Flat-screen TV
Bidet
Hairdryer
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Balcony or patio
Soundproofed
Individually decorated
Flat-screen TV
Sofa bed
Bidet
Hairdryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room (Double use)

In-room safe, individually decorated, desk, soundproofing

Triple Room (Double use)

Highlights

Balcony or patio
Soundproofed
Individually decorated
Flat-screen TV
Hairdryer
Rainfall showerhead
Private bathroom
Digital channels
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
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About the area

Map
C/ La Puebla, 20, Burgos, Burgos, 9004

What's nearby

  • Museum of Human Evolution - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Burgos Cathedral - 9 min walk - 0.8 km
  • Burgos Castle - 13 min walk - 1.1 km
  • Burgos University Hospital - 3 min drive - 2.9 km

Getting around

  • Burgos Station - 19 min walk
  • Valladolid (VLL) - 80 min drive

Restaurants

  • ‪Bar Boston - ‬3 min walk
  • ‪Foster's Hollywood - ‬3 min walk
  • ‪Matarile - ‬4 min walk
  • ‪Dlademanda - ‬3 min walk
  • ‪La Tirolina - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hotel Cuéntame La Puebla

Residence in Burgos
This smoke-free residence features coffee/tea in a common area, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a library and express check-in are on-site.
Hotel Cuéntame La Puebla offers 19 accommodations with a safe and a hairdryer. Rooms open to balconies or patios. This individually decorated accommodation includes desks. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. This Burgos residence provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Dining

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 9 per person
  • Coffee and tea in common areas
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Library

Outdoor areas

  • Balcony/patio

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 units
  • Bicycle rentals
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 12

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 9 per person
  • Airport shuttle fee: EUR 300 per vehicle (one way)
  • Late check-out fee: EUR 12 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Puebla Burgos
Puebla Burgos
Hotel Cuéntame Puebla Burgos
Hotel Cuéntame Puebla
Cuéntame Puebla Burgos
Cuéntame Puebla
Hotel La Puebla
Cuentame La Puebla Burgos
Hotel Cuéntame La Puebla Burgos
Hotel Cuéntame La Puebla Residence
Hotel Cuéntame La Puebla Residence Burgos

Frequently asked questions

Is Hotel Cuéntame La Puebla pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cuéntame La Puebla?

This property doesn't offer parking.

What time is check-in at Hotel Cuéntame La Puebla?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Hotel Cuéntame La Puebla?

Checkout is at noon. Late checkout is available for EUR 12 (subject to availability).

Does Hotel Cuéntame La Puebla provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 300 per vehicle applies.

Where is Hotel Cuéntame La Puebla located?

Located in Old Quarter, this residence is steps away from Arco de San Juan, San Lesmes Abad and Marceliano Santa Maria Art Museum. Casa del Cordon and Plaza de Espana are also within 5 minutes. Burgos Station is 19 minutes by foot.

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Hotel Cuéntame La Puebla Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 108 reviews
Rating 8 - Good. 39 out of 108 reviews
Rating 6 - Okay. 10 out of 108 reviews
Rating 4 - Poor. 3 out of 108 reviews
Rating 2 - Terrible. 4 out of 108 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Agustina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, super friendly and helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very well placed for visiting Burgos city center, including the Plaza Mayor and the Cathedral.
Stayed 1 night in Sep 2025

8/10 Good

Marisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
What a very good stay

2/10 Terrible

Iván

Disliked: Cleanliness, amenities, property conditions & facilities, communication
You should not offer this hotel as an option to atay its shameful
Stayed 2 nights in Oct 2025

8/10 Good

Marco

Liked: Cleanliness, amenities, communication
First of all, we GREATLY appreciated the room they assigned to us, as it was a triple with a playground for our 6-year-old daughter – she absolutely loved it, and it was a wonderful surprise for her birthday! The staff is very helpful and kind, and the location is excellent. However, some small details here and there give the impression of a lack of attention and care which, if addressed, would have made a big difference.
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was very clean and high class. Friendly receptionist. The only bad thing was the shower which was not very hot
Stayed 1 night in Sep 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, property conditions & facilities, communication
Habitación limpia, trato del personal muy bueno
Stayed 2 nights in Sep 2025

6/10 Okay

Hanne

Liked: Communication
Reminded this now old traveller of the upmarket backpacker hostels of his youth!
Stayed 2 nights in Sep 2025

10/10 Excellent

Ali

Liked: Cleanliness, property conditions & facilities, communication
Nice place
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Liked: Cleanliness, communication
Disliked: Amenities
We arrived in the middle of a major "El Cid" medieval festival in Burgos. The city was amazing, especially Burgos Cathedral. The hotel location was perfect, eventhough there was a street party well into the early morning. I cannot compliment the Horel Receptionist. She was very helpful and courteous ... 5 srars out of 5.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent Front Desk Staff ... very helpful and Professional (Thank you).
Stayed 1 night in Oct 2024

2/10 Terrible

Oliver

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities, communication
Ich bin bei Regen angekommen und war komplett nass. Der Automat für den Self Check-in hat mir dann Stromschläge verpasst. Was soll das denn!
Stayed 1 night in Oct 2024

8/10 Good

Kirsten

Liked: Cleanliness, amenities, room comfort, communication
Cold water. The room was a bit noisy as it is next to the reception. Still a good nights sleep.
Stayed 1 night in Sep 2024

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Se duerme muy tranquilo y todo muy limpio.Todo cerca a la hora de ir algun sitio.
Stayed 4 nights in Aug 2024

8/10 Good

Fermin

Liked: Cleanliness, room comfort, communication

Bien

Bien
Stayed 1 night in Jun 2024

8/10 Good

Lucía Luisa

Liked: Cleanliness, room comfort, communication

Buen alojamiento en pleno centro

Hotel muy bien ubicado. La habitación era un poco pequeña y la zona agaterada era algo incómoda pero estaba muy limpia igual q el baño. El chico q nos atendió fue muy amable. Buen precio para unas instalaciones más que correctas.
Stayed 1 night in May 2024

10/10 Excellent

Wilson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice room, close to the cathedral and bars/food. Excellent value for the pilgrims looking for a nice place to relax.
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Disliked: Room comfort, communication

Tener cuidado!

Terrible! Muy pequeño espacio ni para poner las maletas. Huele a humedad. Las cortinas desprendiéndose y no cierran por completo. Por 2 noches tuvimos un aire acondicionado portátil el cual al 2o. día nos lo quitaron, al preguntar el motivo la respuesta fue “porque no se necesita “!! Las fotografías de la publicidad son engañosas!!
Stayed 3 nights in Sep 2023

8/10 Good

Maria Dolores

Liked: Cleanliness, property conditions & facilities, communication
Buen comunicado, lo malo el aparcamiento,
Stayed 1 night in Aug 2023

8/10 Good

Elena

Liked: Amenities, property conditions & facilities
Camera molto bella, struttura nel suo complesso un po’ vecchiotta. Scarso il servizio di caffetteria self service
Stayed 2 nights in Aug 2023

6/10 Okay

Elena

Liked: Cleanliness, communication
Disliked: Room comfort

Hotel céntrico. Habitación incómoda

La ubicación es muy buena ya que está en el centro. La habitación que nos tocó muy pequeña: armario diminuto y sin apenas espacio para dejar una maleta grande.
Stayed 3 nights in Jul 2023

8/10 Good

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nos extraño que no hubiera personal en la recepción, pero todo fue muy bien.
Stayed 2 nights in Jul 2023

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities, communication
muy bien situado y la habitacion confortable
Stayed 1 night in Apr 2023

6/10 Okay

PIO

Liked: Cleanliness
Disliked: Room comfort
No funcionó el agua caliente para ducharnos. Sería puntual.
Stayed 1 night in Feb 2023

8/10 Good

Abdellah

Liked: Cleanliness, room comfort, communication

Très bien situé pour visiter la ville

Très bonnes prestations dans l'ensemble. Chambres calmes et confortables. Très bien placé au coeur du centre historique de Burgos. Mais pas de petit déjeuner disponible et pas de parking. Pour garer la voiture il faut utiliser un parking sous terrain qui est à environ 500 mètres de l'hôtel et dont le coût est de 18€ pour la nuit.
Stayed 3 nights in Nov 2022