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"The access road is very poor with deep channels on the side covered with vegetation. Our car fell in one of the channels as we drove in, possibly causing some damage. We booked through Expedia. Receptionist refused to include breakfast at check-in despite our Expedia reservation showing we had breakfast for 2 included. She said it was a scam, the rate we booked did not exist, we got charged an extra $40 for breakfast! The AirCon did not work properly, likely due to low power voltage. Hot water disappeared after a few minutes, we had a cold shower at night and morning. The other staff were very warm and welcoming. The cottages/rooms are exceptionally spacious, very clean and comfortable. "

"Clean rooms, good staff, but the fan did not work in my room and another room didn't even have a fan. It was also disconcerting to hear the muslim prayers over the speakers of the mosque behind us."

"Staff were attentive and very kind. Rooms were great. Food was good."

"Very friendly staff & excellent spa services "

"Amazing place and location. "

"They couldn't find our prepaid Expedia reservation. Clean room, friendly staff. No safe or minifrig. Wifi nonexistant to terrible. "

"Excellent Hotel. Good Wi-Fi, good hot water. Excellent air-conditioning. Great pool, good gym, good view of the Nile. And a sauna!"

"Very nice and the staff was very kind and accommodating."