"Beautiful hotel and we had a wonderful stay, but there’s definitely some room for improvement. Signage was difficult to follow so we found ourselves turned around quite a few times (eventually we figured it out). Our bathroom floor looked like it hadn’t been cleaned very well and there was a used piece of gum behind our phone when we checked in, neither of which were a huge deal to us and the rest of the room was spotless, so we didn’t bother bringing it to anyone’s attention. The TV remotes/TV settings could benefit from a sleep timer option, but again, super minor inconvenience. Otherwise, the rooms are spacious and modern, beds were comfortable, staff were incredibly friendly and helpful, and the overall vibe of the hotel was great. I would definitely stay here again when I’m in the Buffalo area."