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Reviews of Danubius Hotel Hungaria City Center

4 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 219 out of 1002 reviews" "
Rating 8 - Good. 462 out of 1002 reviews" "
Rating 6 - Okay. 229 out of 1002 reviews" "
Rating 4 - Poor. 63 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mujahid

Stayed 2 nights in Feb 2024

8/10 Good

Yuen Yee

Liked: Staff & service
Good for budget travel
Location is good as it very close to the main station, price also good for value it reflects the hotel is aged. My room next to the lift and it’s clear to hear the ppl talking when sitting outside the sofa and lift ring. Room is clear, however the facilities are aged, the bed sinks. But in compare to the price and convenience, it is fair enough. Good for budget travel.
Stayed 1 night in Dec 2023
Response from B. Tímea on 22 Dec 2023
Dear Yuen Yee,Thank you for your review! We are glad that you were satisfied with the location of our hotel, as well as the price-value ratio.Currently small renovations are already in place in our hotel, for example we are changing the carpets and we have replaced our older TV's in our rooms for newer ones. We are confident that in the future our hotel will be enriched with renovated rooms as well.We hope to welcome you back soon. Best regards,B. TímeaDanubius Hotel Hungaria

8/10 Good

Toshihide, Murfreesboro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to close stations.
Stayed 2 nights in Dec 2023
Response from Boglárka M. on 18 Dec 2023
Dear Guest,We appreciate your feedback. It means a lot to us that you had a wonderful time in our hotel.We hope to see you again soon.Best regards, Boglárka M.Danubius Hotel Hungaria

8/10 Good

Antoaneta

Stayed 1 night in Dec 2023

8/10 Good

Richard

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the Keleti train station and you can walk across the street and go underground to access it. The front desk was helpful and the room was nice, and decent sized. Seemed to be fairly quiet. All in all a good stay at a conventient location.
Stayed 1 night in Nov 2023
Response from Júlia P. on 7 Dec 2023
Dear Richard,Thank you for your review! We are glad to hear that you were overall satisfied with our staff, the hotel and it's services.We hope to have the pleasure of welcoming you back for another good stay in the future!Best regards,Júlia P.Danubius Hotel Hungaria

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good old style hotel very close to Keleti station but popular with bus tour groups.
Stayed 4 nights in Nov 2023
Response from Rita H. on 1 Dec 2023
Dear Steven,Thank you for your review! We are thrilled to hear you had such a positive experience with us.Whether it's for business or leisure, we hope to welcome you back soon. Your recommendation is valuable and means a lot to us.Best regards,Rita H.Danubius Hotel Hungaria

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, perfect for a city break
Stayed 2 nights in Nov 2023
Response from Katalin H. on 16 Nov 2023
Dear Alex,Thank you for taking the time to write such a positive review. Guest satisfaction is of the utmost importance to our team.We hope to welcome you back the next time you visit Hungary.Best regards,Katalin H.Danubius Hotel Hungaria

10/10 Excellent

Zoltanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have used their services several times - I have always been satisfied.
Stayed 1 night in Oct 2023
Response from Vivien D. on 30 Oct 2023
Dear Guest,Thank you for sharing your feedback about your stay. We are delighted to hear that this is not your first time in our hotel, and you had a memorable experience and received high standard of service.We look forward to welcoming you back soon.Best regards,Vivien D.Danubius Hotel Hungaria

8/10 Good

Tibor Anshel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is ok, room was adequate, clean. Issue is breakfast buffet, the caffe is watered down, not enough personal to handle it. I was there a year ago, was much better. The location is good, next to the train station and 2 lines of Metro. and on major thoroughfare. The area became run down, although is safe. The metropolitan government run by socialists is responsible for it. Sounds familiar, Dave thing happening in democrats run cities in USA. At least the are is still safe. Pity, Budapest is a beautiful city.
Stayed 2 nights in Oct 2023
Response from Vivien D. on 30 Oct 2023
Dear Tibor,Thank you for your review! We are happy to hear you were satisfied with us in general.On the other hand, we are sorry that breakfast didn't meet your expectations. Based on our guests feedback, we always try to make our services better and better, and we will discuss the improvement opportunities regarding the breakfast.We hope to see you again soon!Best regards,Vivien D.Danubius Hotel Hungaria

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a convenient area . The food is very good at the bar . Transportation is close.
Stayed 4 nights in Oct 2023
Response from Vivien D. on 24 Oct 2023
Dear Roberta,We highly appreciate your positive feedback. It is our great pleasure to see that you enjoyed your time spent in our hotel.We hope to see you soon again in one of our hotels.Best regards,Vivien D.Danubius Hotel Hungaria

10/10 Excellent

Pavel

Stayed 2 nights in Oct 2023

10/10 Excellent

Timea, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right next to the Keleti Train station. Beautiful view of the station. The hotel is a little old, but clean and the bed is very comfortable. Everyone is very friendly and kind. The breakfast buffe is a must. Everything is clean, and great choices of food. We highly recommend this place and we did and will stay here again. Thank you
Stayed 4 nights in Aug 2023
Response from Orsolya K. on 8 Sept 2023
Dear Timea,Thank you for your review! We are thrilled to hear you had such a positive experience with us. Our staff works hard to provide a high quality service, so we are more than happy to hear that you were satisfied with our good location and thank you for your complement about our comfortable bed. We are glad that you were satisfied with our food selection and with our friendly staff.We hope to see you again soon!Best regards,Orsolya K. Danubius Hotel Hungaria

6/10 Okay

Peter

Liked: Staff & service
Stayed 4 nights, ordered the same thing from room service 3 times, got 3 different variations each time. It was not good food at all. Cleanliness leaves a little too be desired. The bathroom for example, unless you used grout with built in mold, the tiles haven't been properly cleaned in years. The bottle opener in my room had some sort of deposit in it too. Not great, but passable. Can not fault the staff though, impeccable service from start to finish.
Stayed 4 nights in Jun 2023
Response from Hotel Management on 6 Jul 2023
Dear Guest,First, we would like to say thank you for rating us and giving us feedback about your stay in Danubius Hotel Hungaria! Although, we are sorry to read that we couldn’t meet all your expectations. We apologize for any inconvenience that you experienced with the ordered meals and cleaning! We are thankful for your feedback about it, we will look into these issues, because we only want to give the best experience to our guests. Besides that, we still hope you had a pleasant time. We hope to have the opportunity to welcome you back to our hotel in the future.Best wishes,Hotel Management

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
June 2023
Perfect hotel and service, is old but in very good condition. Good location.
Stayed 1 night in Jun 2023
Response from Hotel Management on 27 Jun 2023
Dear Guest,Thank you for taking the time to write a review about Danubius Hotel Hungaria and sharing your experiences! We are glad to hear that you found our hotel and its service perfect and they met your expectations. Also, thank you for highlighting the excellent location of our hotel.We hope that you collected many great memories during your stay with us!Thank you for your kind feedback, we hope to see you again!Kind regards, Hotel Management

8/10 Good

Kofo

Travelled with group
Liked: Cleanliness, staff & service
The room had two single beds which had to be pushed together.
Stayed 3 nights in Jun 2023
Response from Hotel Management on 15 Jun 2023
Dear Guest,We are thankful that you rated Danubius Hotel Hungaria! Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We appreciate your great rating. We hope you were satisfied with our helpful staff’s work and with the comfort of our well-equipped rooms. It was our pleasure to have you here. Although, we apologize for the inconvenience that you experienced with the two single beds! Overall, we hope you had a pleasant time. Thank you again for choosing our hotel, we look forward to welcoming you back in the near future.Best wishes,Hotel Management

10/10 Excellent

Alfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very close to the train station.
Stayed 1 night in Jun 2023
Response from Hotel Management on 11 Jun 2023
Dear Guest, To begin with, let me express my gratitude for being our guest at our amazing Danubius Hotel Hungaria City Center. It is my pleasure to see that you were mostly satisfied with our service and you also highlighted it. When you come to Budapest, we truly hope you will choose us again. Best regards, Hotel Management

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Hotel Management on 11 May 2023
Dear Guest,First of all, we would like to thank you for sharing your review. It is great to know that overall, we could meet your expectations. Hopefully, you had many pleasant experiences during your visit. It means a lot to us that you chose us this time. It would be great if you could return to us in the future!Best regards,Hotel Management

10/10 Excellent

VALERIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and respectful. Nice room, quiet and clean. We got complementary cookies that were very tasty. Was close to train station and all public transportation.
Response from Hotel Management on 17 Apr 2023
Dear Guest,Thank you so much for rating Danubius Hotel Hungaria and giving us feedback about your stay! We really appreciate that you chose our hotel for your stay in Budapest. Thank you so much for highlighting our helpful, kind staff. Also, thank you for mentioning our great location near to many transport options. Once again thank you for the feedback. Overall, we hope you collected many great memories, and we hope that we can be your host again next time you are in town! Until then we wish you all the best!Best wishes,Hotel Management

10/10 Excellent

Zelma L

Liked: Staff & service, amenities, property conditions & facilities
The restaurant and reception staff a reception staff were very friendly and very helpful As for my accommodation The room would have been better if it was clean properly The bathroom shower was great And the bed was very comfortable
Stayed 5 nights in Apr 2023
Response from Hotel Management on 15 Apr 2023
Dear Guest,Thank you so much for rating Danubius Hotel Hungaria and giving us feedback about your stay! We really appreciate that you chose our hotel for your stay in Budapest. We appreciate that you highlighted our helpful, kind staff’s work. Also, we are glad that you were satisfied with the comfort of our rooms. Although, we apologize for the inconvenience! We always want to improve, so thank you for bringing the issue to our attention, we will look into it. Besides that, we still hope you had a pleasant time and collected many great memories. We hope that we can be your host again next time you are in town! Until then we wish you all the best!Best wishes,Hotel Management

10/10 Excellent

Armine

Stayed 2 nights in Oct 2022

10/10 Excellent

Antoniu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will keep coming back when in Hungary
Excellent staff, considerate of the guests' needs, very clean rooms
Stayed 1 night in Oct 2022
Response from Hotel Management on 10 Oct 2022
Dear Guest,Let us express our gratitude for choosing our Danubius Hotel Hungaria City Center. Special thanks for your review. We are more than glad to see that you found our service this satisfying.We cannot wait to welcome you here again.Best regards,Hotel Management

8/10 Good

Stephen

Stayed 3 nights in Sep 2022
Response from Hotel Management on 10 Oct 2022
Dear Guest,To begin with, we would like to express our gratitude for choosing our Danubius Hotel Hungaria City Center. Special thanks for your feedback and excellent rating. We are more than glad to see that you mostly liked it here. We hope we can welcome you here again when you come back to Budapest.Best regards,Hotel Management

10/10 Excellent

Ildiko

Stayed 4 nights in Sep 2022
Response from Hotel Management on 10 Oct 2022
Dear Guest,Let us express our gratitude for choosing our Danubius Hotel Hungaria City Center. Special thanks for your amazing rating. It is our pleasure to see that you were satisfied with us, according to the feedback that you gave us.We hope we can welcome you here again when you come back to Budapest.Best regards,Hotel Management

8/10 Good

Ghatfan

Liked: Cleanliness
Disliked: Staff & service
Poor service in the room we had to asked for tea and sugars bags to be left in the room every day for us to have one ln the morning and one in the evening.
Stayed 5 nights in Sep 2022
Response from Hotel Management on 29 Sept 2022
Dear Guest,Thank you very much for being our guest and choosing our Danubius Hotel Hungaria City Center. Special thanks for your nice review and, at the same time, for you feedback from which we are able to learn and get better.We look forward to welcoming you again here, we truly hope you will choose us again.Best regards,Hotel Management

10/10 Excellent

BABIKER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Good size rooms. Cleaned every day.
Stayed 3 nights in Sep 2022
Response from Hotel Management on 18 Sept 2022
Dear Guest, First, we would like to say thank you for rating us and giving us feedback about your stay in Danubius Hotel Hungaria City Center! We really appreciate that you shared your experiences with us! Thank you for highlighting how clean our hotel is! All in all, we still hope that you had a pleasant time here, and we hope to see you soon! Best wishes, Hotel Management

2/10 Terrible

Waleed

Stayed 1 night in Sep 2022
Response from Hotel Management on 7 Sept 2022
Dear Guest,Thank you so much for rating our hotel and giving us feedback about your stay! We really appreciate that you chose our hotel, the Danubius Hotel Hungaria for your stay in Budapest. We are sorry to read that you had a bad experience here. It is regretful that we couldn’t meet all your expectations! We apologize for the inconvenience! We always want to learn and to improve so we are thankful if our guests’ share with us what and how could we improve. Besides that, we hope that you had a pleasant time, and we hope that we can be your host again in the near future! Best wishes,Hotel Management

2/10 Terrible

Boualem

Stayed 6 nights in Aug 2022
Response from Hotel Management on 4 Sept 2022
Dear Guest,First of all, thank you for taking the time to share your review. We regret to see that this time, you weren’t fully satisfied with our hotel. Please accept our apologies for the inconveniences you experienced. We hope that next time, we will be able to provide a better experience. We are grateful for your visit. We wish you all the best!Best regards,Hotel Management

8/10 Good

Gordon K

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Large room. Multiple choices for room.cleaning. Quiet. Close to Keleti Overall.veey good. Can not think of any negatives.
Stayed 4 nights in Aug 2022
Response from Hotel Management on 1 Sept 2022
Dear Guest,Thank you for taking your time to review Danubius Hotel Hungarina City Center. We are thrilled to read that you had a great time and left us with a positive experience. Thank you for highlighting the convenient lcoation and the cleanliness. It means a lot to the whole team.We are looking forward welcoming you back again in the future!King regards,Hotel management

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a pleasant hotel, the room a bit small but clean, the bathroom not to pretty but clean too, overall no complaints
Stayed 7 nights in Jul 2022
Response from Hotel Management on 9 Aug 2022
Dear Guest, Thank you very much for writing this review on our amazing Danubius Hotel Hungaria City Center. Special thanks for giving us this satisfying rating and highlighting that our hotel is quiet and pleasant and that our rooms are clean. We look forward to hosting you here again, we are always waiting for you with a warm welcome. Best regards, Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location to Keleti Train Station
Great Location to Keleti Train Station. Comfortable bed. Great water pressure. Friendly staff. No complaints. Would recommend hotel deals on low vacancy periods. Maybe open up a 24 hour mini mart or have vending machines for beers, water, and snacks.
Stayed 2 nights in Nov 2021
Response from Hotel Management on 23 Nov 2021
Dear Guest, We cannot thank you enough that you shared your honest review about Danubius Hotel Hungaria with us. It filled us with pure happiness that you chose our hotel as your accommodation and that you highlighted the location and the amazing staff of our hotel. Thank you for writing down your observations too! We truly hope overall you did not regret your choice. We hope that we will have the chance to greet you again in our hotel, we will always wait you with warm welcome. Best regards, Hotel Management

10/10 Excellent

Larysa

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021

8/10 Good

Bledar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay at Danubius.
Very nice and warm environment. We enjoyed a lot.
Stayed 3 nights in Jan 2020

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good location
Good location close to the main railway station, also easy access to the Metro, so no problem getting about. The hotel is a little dated, but was cheap and comfortable. A buffet breakfast was available which was a good start to the day.
Stayed 1 night in Mar 2020
Response from Enikő on 3 Apr 2020
Dear David, Thank you so much for being our guest recently, I am beyond happy to read your wonderful review about your stay in our Danubius Hotel Hungaria. It is amazing that you were fulfilled with our great breakfast buffet. Thank you again for your positive comments and we are hoping to serve you again in the future. Best wishes, Enikő Kovács-Guest Relations Manager

8/10 Good

Reino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from Judit on 14 Mar 2020
Dear Reino, Thank you very much for taking the time to share your feedback with us! I am happy to see that you were satisfied with our services. We hope to get the opportunity to welcome you back and host you again at Danubius Hotel Hungaria. With kind regards, Judit Kátai Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant check in staff and clean room with a great view of the city
Stayed 3 nights in Mar 2020
Response from Judit on 12 Mar 2020
Dear Valued Guest, Thank you so much for being our guest recently, I am truly happy to read your wonderful review about your stay in Danubius Hotel Hungaria. I am more than glad that you were satisfied with the staff, also the cleanliness of your room, and you enjoyed the great view of the city. We would love to host you again on your nearest visit to Budapest. With kind regards, Judit Kátai Guest Relations Manager

8/10 Good

Reino

Stayed 4 nights in Mar 2020

10/10 Excellent

Winnie Dan Jumbo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay wasn’t bad! The hotel is close to everything I have already recommend the hotel to my friends If I go to Hungary again I will stay here
Stayed 4 nights in Mar 2020
Response from Judit on 11 Mar 2020
Dear Valued Guest, Thank you so much for being our guest recently, I am beyond happy to read your wonderful review. I am very pleased that you enjoyed your stay with us and that you had found our location convenient for your travel plans in Budapest. The entire team is looking forward to the pleasure of being your host again with our best care and attention. Sincerely, Judit Kátai Guest Relations Manager

8/10 Good

Cecillia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2020
Response from Judit on 10 Mar 2020
Dear Cecillia, I would like to thank you for your review! I am more than glad that you were satisfied with our services. We are looking forward to welcoming you back! Best regards, Judit Kátai Guest Relations Manager

4/10 Poor

Samer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad experience
The room which I saw on the site of Hotels.com didn't match what they offered. The room on the site was 18 square metres and they gave me less than 10 square meters. They changed the room after I refused the first room. The ladies on the reception were not helpful at all regarding the pass word of the wifi.
Stayed 1 night in Jan 2020
Response from Enikő on 6 Feb 2020
Dear Samer, Thank you so much for taking your time to review your stay. Please be assured that we do offer a variety of room types and sizes in the hotel, therefore on your next visit we shall allocate you in a room up to your preference.We are looking forward to your next visit and we will strive to go the extra miles for you and to leave you with a wonderful memory. All the best, Enikő Kovács-Guest Relations Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice and helpful location was good also although watch taxi drivers rip you off
Stayed 3 nights in Jan 2020
Response from Enikő on 27 Jan 2020
Dear Guest, Thank you very much for your comments. We’re glad that you were satisfied with our location and the helpfulness of our staff. Regarding the taxi issue, on your next visit please ask reception for taxi, and they will provide you with a reliable service. We are very much looking forward to welcome you back. All the best, Enikő Kovács-Guest Relations Manager

8/10 Good

Liberty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jan 2020
Response from Enikő on 15 Jan 2020
Dear Liberty, Thank you for having taken the time to rate your recent stay at the Danubius Hotel Hungaria. We hope you will consider staying with us in the future. All the best, Enikő Kovács-Guest Relations Manager

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Enikő on 15 Jan 2020
Dear Stephen, Thank you for having taken the time to rate your recent stay at the Danubius Hotel Hungaria. We hope you will consider staying with us in the future. All the best, Enikő Kovács-Guest Relations Manager

6/10 Okay

Margaret, New York New York

Travelled with partner
Liked: Cleanliness, staff & service
The staff were helpful and very pleasant. The hotel itself was fine. The problem we had was there were ambulance sirens screeching at all hours of the night. I know this is out of the control of the hotelstaff, however there is such a thing as soundnproof glass for the windows. I really believe the owners of the hotel should invest in assuring a little mire peace and quiet, as the lack of sleep nearly ruined our vacation.
Stayed 5 nights in Dec 2019
Response from Eni on 7 Jan 2020
Dear Margaret, Thank you very much for your lovely feedback. I was delighted to learn from your gracious comments that you were highly satisfied with the services provided by our team members. Please be assured that I will forward your nice words to the entire staff. Due to the traffic noise, if our occupancy allows us, we are trying to do our best to accommodate our guests on the more quiet side of the hotel. We really hope that you will give us a chance to welcome you back and make it right for you during your future stay. Kind Regards, Enikő Kovács-Guest Relations Manager

10/10 Excellent

Oleksii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Eni on 7 Jan 2020
Dear Oleksii, Thank you for rating us. Hope to welcome you back soon. All the best, Enikő Kovács-Guest Relations Manager

4/10 Poor

Jorge R

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing
The hotel is very well located, just a few steps from one of the main train/metro stations. But is an old hotel focused on big tourist groups and excursions, most of personnel is old and tired perhaps, kind of rude and not precisely willing to help, the rugs are loaded with lots of accumulated dust, smell bad, it seems air conditions is centrally controlled. our was too hot, so we did shoot it down and better open the window. Breakfast, although variated, has nothing to highlight except that is in a huge saloon.
Stayed 3 nights in Dec 2019
Response from Eni on 7 Jan 2020
Dear Jorge, Thank you so much for staying with us, and taking the time to leave us feedback. My sincere apologies if we have missed that occasion for you. We greatly value our guest’s feedback, therefore please be assured that your comments have been shared with all of our team and we have taken corrective actions. We really hope that you will give us a chance to welcome you back and make it right for you during your future stays. Kind regards, Enikő Kovács-Guest Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Enikő on 31 Dec 2019
Dear Valued Guest, Thank you for rating our hotel. We hope you will consider staying with us in the future. With warm regards, Enikő Kovács-Guest Relations Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from Enikő on 30 Dec 2019
Dear Guest, Thank you so much for your feedback. Wishing you all the best. Kind regards, Enikő Kovács-Guest Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Enikő on 30 Dec 2019
Dear Guest, Thanks for rating Hotel Hungaria City Center. Kind Regards, Enikő Kovács-Guest Relations Manager

8/10 Good

Gabor

Liked: Staff & service, room comfort
Value stay in a big city hotel
I was happy that Reception allowed us to check in early, since our room was already prepared. We had a basic economy room, I guess it was a good value for the price we paid, but otherwise the room was in a quite tired and dated state. The plus side, however, was that the bed was comfortable, the bed sheets clean and of good quality. The bathroom was also clean. Even though the room overlooked the busiest road in Budapest, with the windows closed, there was no noise at all.
Stayed 4 nights in Dec 2019
Response from Enikő on 29 Dec 2019
Dear Gabor, Thank you so much for choosing Hotel Hungaria City Center for your visit to Budapest. We strive to achieve the highest standards to make your experience seamless and memorable. I am delighted to hear that you enjoyed all aspects of your stay and your kind words are truly appreciated by all of us. We shall be hoping to see you very soon! Kind Regards, Enikő Kovács-Guest Relations Manager

6/10 Okay

Tin Pui

Stayed 2 nights in Dec 2019
Response from Enikő on 27 Dec 2019
Dear Tin Pui, Thank you for rating our Hotel. We are sorry you were not fully satisfied with your stay. We hope you will give us a chance to accommodate you in the future. All the best, Enikő Kovács-Guest Relations Manager