Hotel La Serrania is located in Bucaramanga. Corfescu Theater and Bucaramanga Modern Art Museum are cultural highlights, and some of the area's attractions include Panachi and Eloy Valenzuela Botanical Garden.
Take advantage of a free breakfast buffet, a terrace and dry cleaning/laundry services at Hotel La Serrania. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
An outdoor pool
Free self-parking
Babysitting (surcharge), a reception hall and a computer station
Tour/ticket information, free newspapers and a front desk safe
Room features
All guest rooms at Hotel La Serrania feature comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra amenities include:
Bathrooms with rainfall showers and free toiletries
TVs with cable channels
Fridges, daily housekeeping and desks
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Free buffet breakfast
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Timara
Things to do
Outdoor pool
Sauna
Spa tub
Family friendly
Babysitting (surcharge)
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Business services
24-hour business centre
50 square feet of conference space
Computer station
Meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
7 floors
Building
Built in 2011
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
TV with cable channels
Food and drink
Limited room service
Minibar
Refrigerator
More
Air conditioning
Desk
Free local calls
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
Late check-out fee: COP 60000 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
Property is also known as
La Serrania Casa de Huespedes
La Serrania Casa de Huespedes Bucaramanga
La Serrania Casa de Huespedes Hotel
La Serrania Casa de Huespedes Hotel Bucaramanga
Hotel Serrania Bucaramanga
Hotel Serrania
Serrania Bucaramanga
Hotel La Serrania Hotel
Hotel La Serrania Bucaramanga
Hotel La Serrania Hotel Bucaramanga
Frequently asked questions
Does Hotel La Serrania have a pool?
Yes, this property has an outdoor pool.
Is Hotel La Serrania pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel La Serrania?
Self-parking is free at this property.
Hotel La Serrania Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Nice people very friendly they really care about the visitors
William
Stayed 14 nights in Jan 2023
6/10 Okay
SANJEEVA
9 Jan 2023
Disliked: Staff & service, amenities
na
SANJEEVA
6/10 Okay
Osvaldo
31 Dec 2022
Disliked: Cleanliness
I stayed in for 3 days and my room was never cleaned. At the breakfast buffet the attendant serves food on your plate rather than letting you pick your portion. I asked for water and never came - the water in the room's refrigerator was frozen and could not be consumed. The Floor in my room had lots of dust and made my feet muddy when I got out of the shower.