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Hotel La Serrania

3.0 star property
Comfortable hotel with free breakfast and sauna
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel La Serrania

TV
Outdoor pool
Front of property
Minibar, in-room safe, desk, iron/ironing board
International cuisine
Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Calle 33 No 30-26, Bucaramanga, Santander, 680002
  • Popular LocationCanaveral Mall13 min walk
  • Popular LocationCabecera Shopping Mall3 min drive
  • Popular LocationCacique Shopping Mall5 min drive
  • AirportBucaramanga (BGA-Palonegro Intl.)52 min drive
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Room options

View all photos for Twin Room

Twin Room

Twin Room

8.6/10 Very good

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Pillow-top bed
Rainfall showerhead
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

9.4/10 Exceptional

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Reception
HOTEL PLAZUELA REAL
Pool
Pet-friendly
Parking included
Free WiFi
8.0 out of 10, Very good, (1)
The price is NZ$57
per night
26 May - 27 May
HOTEL PLAZUELA REAL

About the area

Bucaramanga

Hotel La Serrania is located in Bucaramanga. Corfescu Theater and Bucaramanga Modern Art Museum are cultural highlights, and some of the area's attractions include Panachi and Eloy Valenzuela Botanical Garden.
Visit our Bucaramanga travel guideOpens in a new window

What's nearby

  • Canaveral Mall - 13 min walk
  • San Pio Park - 14 min walk
  • Alfonso Lopez Stadium - 18 min walk
  • Cabecera Shopping Mall - 3 min drive
  • Cacique Shopping Mall - 5 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 52 min drive

Restaurants

  • Nan King - 1 min walk
  • Do Brasil - 2 min walk
  • Tastyzón Los Tejaditos - 1 min walk
  • La Cocina de la Abuela - 4 min walk
  • Pizzeria Caracol - 1 min walk

About this property

Hotel La Serrania

Property highlights
Take advantage of a free breakfast buffet, a terrace and dry cleaning/laundry services at Hotel La Serrania. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Timara, features international cuisine. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Babysitting (surcharge), a reception hall and a computer station
  • Tour/ticket information, free newspapers and a front desk safe
Room features
All guest rooms at Hotel La Serrania feature comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Timara

Things to do

  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 50 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Building
  • Built in 2011
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
Late check-out fee: COP 60000

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: COP 60000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

La Serrania Casa de Huespedes
La Serrania Casa de Huespedes Bucaramanga
La Serrania Casa de Huespedes Hotel
La Serrania Casa de Huespedes Hotel Bucaramanga
Hotel Serrania Bucaramanga
Hotel Serrania
Serrania Bucaramanga
Hotel La Serrania Hotel
Hotel La Serrania Bucaramanga
Hotel La Serrania Hotel Bucaramanga

Frequently asked questions

Does Hotel La Serrania have a pool?

Yes, this property has an outdoor pool.

Is Hotel La Serrania pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel La Serrania?

Self-parking is free at this property.

What time is check-in at Hotel La Serrania?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel La Serrania?

Checkout is at 1:00 PM. Late checkout is available for COP 60000 (subject to availability).

Where is Hotel La Serrania located?

Situated in Bucaramanga, this hotel is within a 10-minute walk of Parque Mejoras Públicas, Parque de los Niños and Corfescu Theater. Megamall Shopping Center and Bucaramanga Modern Art Museum are also within 15 minutes.

Hotel La Serrania Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 149 out of 267 reviews" "
Rating 8 - Good. 91 out of 267 reviews" "
Rating 6 - Okay. 20 out of 267 reviews" "
Rating 4 - Poor. 4 out of 267 reviews" "
Rating 2 - Terrible. 3 out of 267 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people very friendly they really care about the visitors
Stayed 14 nights in Jan 2023

6/10 Okay

SANJEEVA

Disliked: Staff & service, amenities
na

6/10 Okay

Osvaldo

Disliked: Cleanliness
I stayed in for 3 days and my room was never cleaned. At the breakfast buffet the attendant serves food on your plate rather than letting you pick your portion. I asked for water and never came - the water in the room's refrigerator was frozen and could not be consumed. The Floor in my room had lots of dust and made my feet muddy when I got out of the shower.
Stayed 3 nights in Dec 2022

2/10 Terrible

joseluis

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I didn't like the customer service

6/10 Okay

Marcelina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Need to improve breakfast. No good location, very noise street. Very kind staff.
Stayed 9 nights in Oct 2022

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked with me on a very early check-in. Staff super helpful.
Stayed 1 night in Mar 2022

10/10 Excellent

Maria

Stayed 1 night in Feb 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome!
Stayed 7 nights in Jan 2022

10/10 Excellent

Lina

Stayed 1 night in Aug 2021

10/10 Excellent

greis nataly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel!!
The service and room was excellent. I highly recommend this hotel to anyone who is visiting Bucaramanga.
Stayed 4 nights in Jan 2020