Hotel Casa de Pinos

Property class: 3

Choose dates to view prices

Take advantage of a free food/drink shopping service, dry cleaning/laundry services and a snack bar/deli at Hotel Casa de Pinos. Stay connected with free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$53
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A bedroom with a bed, a desk, a chair, a potted plant, and a wall with circular decorations.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Room

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

A small, single-bed room with a white and orange color scheme, a black wardrobe, and two wall art pieces.

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

A bedroom with a bed, a wardrobe, a hanging rack, and a painting on the wall.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Quadruple Room

A hotel room with two beds, a desk, a chair, and artwork on the walls.

Superior Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room

A room with two beds, a fan, a curtain, and a door.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Bunk Bed

View all photos for Economy Double Room

A hotel room with a bed, a desk, a wardrobe, and a potted plant.

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the area

Bucaramanga is home to Hotel Casa de Pinos. Bucaramanga Modern Art Museum and Corfescu Theater are cultural highlights, and some of the area's attractions include Centro Cultural del Oriente Colombiano and Custodio Garcia Rovira Cultural House. Visit our Bucaramanga travel guide
Map
41-22 Cra. 36, Bucaramanga, Santander, 680002

What's nearby

  • San Pio Park
    5 min walk - 0.4 km
  • Las Palmas Park
    5 min walk - 0.4 km
  • Parque Mejoras Públicas
    6 min walk - 0.6 km
  • Cabecera Shopping Mall
    11 min walk - 1.0 km
  • Canaveral Mall
    18 min walk - 1.5 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.)
    49 min drive

Restaurants

  • Restaurante Fujiyama
    4 min walk
  • Brownday
    3 min walk
  • Cortés
    2 min walk
  • Jhonny Wings
    3 min walk
  • Donde Luigi
    1 min walk

About this property

Hotel Casa de Pinos

  • Property highlights
  • At Hotel Casa de Pinos, you can look forward to a free food/drink shopping service, dry cleaning/laundry services and a snack bar/deli. Stay connected with free in-room WiFi.
  • Additional perks include:
    • A 24-hour front desk, concierge services and smoke-free property
    • A vending machine, tour/ticket information and luggage storage
  • Room features
  • All guest rooms at Hotel Casa de Pinos have amenities, such as free WiFi.
  • More conveniences in all rooms include:
    • Showers and free toiletries
    • 21-inch TVs with cable channels
    • Wardrobes/cupboards, fans and daily housekeeping

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  • Laundry room
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7.8 out of 10, Good, 27 reviews
The price is NZ$43
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Frequently asked questions

Is Hotel Casa de Pinos pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of COP 45000 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Casa de Pinos?

As of 2 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Casa de Pinos on 3 Nov 2026 start from NZ$53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Casa de Pinos?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Casa de Pinos?

Checkout is at noon.

Where is Hotel Casa de Pinos located?

Situated in Bucaramanga, this hotel is within a 10-minute walk of San Pio Park, Las Palmas Park and Parque Mejoras Públicas. Cabecera Shopping Mall and Bucaramanga Modern Art Museum are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa de Pinos Reviews

6.0

7.0

Cleanliness

4.8

Amenities

6.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 4 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 3 out of 14 reviews

Reviews

Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
The Expedia listing is incorrect. There is no 24/7 front desk. Additionally the phone number provided is wrong. Some rooms have detached bathrooms that need to be accessed through the public area. My shower had no hot water.
Stayed 4 nights in Dec 2023
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Budget hotel, don't expect ccomfort or luxury

Stayed a night before in the single room and it was bad. The private room with an attached bathroom is much better. Bed is more comfortable but clearly the pillows are lumpy and the extra blanket is a blues clue's kids blanket. Floor is dusty and linens have lots of small stains. New ones? Old ones? Who knows. The bathroom only has a motion sensor light so expect some dark showers and oddly enough, it locks only from the outside? The wifi also deteriorates further from the front so it gets a little spotty by room #4. There are clearly things that could be improved, but expect a budget hotel at best.
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Lots of surprises, not good ones

Single room with no private bathroom is pretty bad. The mattress is this rubbery hard kids mattress that doesn't hold the wrong size sheets so a few turns and i was on the waterproof pleather matress which is sticky and gross becuase the tiny room has no windows to outside. Yes, there is a fan that blows hot air and a window pointed straight into the kitchen so breakfast preparations will wake you up if an alarm doesnt. The bathroom is at the end of the hotel in the back next to a 3 bed dorm with the door half covered by a washing machine. The shower leaks water all over the floor and the walls are stained. Hotel has laundry facilities available listed as an amenity but i was told i can't use them unless i stay for 8 days. Guess it's not an amenity then is it? Besides the charges from hotels.com, they also asked for an additonal fee of 10k for the small room which they said was not tax, was not VAT, and was not covered by my prepayment. Expect a surprise additonal cash charge unlisted from the description. I tried to change my original reservation before i got there, but no one answered. The hours say 24 hours, but there is no staff on property for most of the day.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Buen Hector, pero sin embargo, no hay una señal señalización definida para llegar al lugar la carátula es diferente a la real
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

viejo pero limpio

La habitaciones son más vieja de lo que se muestra en la foto y se escucha mucho lo que los demás inquilinos están haciendo (ejemplo: en los baños).
Stayed 3 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy mala experiencia

Habitación desaseada, cama dañada, el clóset de la habitación se usa para guardar elementos del hotel, el servicio de agua fallo y no tenían un tanque de almacenamiento de soporte. Las fotos publicadas no corresponden a la realidad de las habitaciones
Stayed 3 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

falta servicio

En la reserva no advierten que el check in es hasta las 22:00 y por pocos minutos no tengo cómo ingresar, es muy despersonalizado, no hay a quién pedir ayuda, en el tel que aparace en la reserva no contestan, no me han enviado la factura
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities
No era lo que espera y lo que muestran en la página.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

ruidoso

Mucho ruido,
Stayed 2 nights in Dec 2022
Verified review

2/10 Terrible

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023