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pentahotel Brussels Airport

3.0 star property
Hotel in Machelen with 24-hour fitness centre and 24-hour business centre

Choose dates to view prices

Pentahotel Brussels Airport in Diegem welcomes families with thoughtful touches throughout. Kids enjoy the arcade while parents appreciate the coffee shop. Everyone can gather at Pentalounge for local and international dishes or relax by the lobby fireplace after a day of travel.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available
  • Gym
The current price is NZ$157
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for penta Single Room

penta Single Room

penta Single Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout curtains
Premium bedding
Designer toiletries
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for penta Standard Room

penta Standard Room

penta Standard Room

8.4 out of 10
Very good
(41 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Plus Room

penta Plus Room

penta Plus Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Novotel Brussels Airport

Diegem
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,001 reviews
The price is NZ$184
includes taxes & fees
12 Dec - 13 Dec
Novotel Brussels Airport
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About the area

Map
Berkenlaan 5, Diegem, Machelen, 1831

What's nearby

  • NATO Headquarters - 3 min drive - 2.1 km
  • Cliniques Universitaires Saint-Luc - 6 min drive - 6.9 km
  • Atomium - 11 min drive - 13.9 km
  • Tour & Taxis - 14 min drive - 7.7 km
  • La Grand Place - 15 min drive - 13.8 km

Getting around

  • Diegem Station - 10 min walk
  • Bourget Tram Stop - 19 min walk
  • Brussels Airport (BRU) - 5 min drive

Restaurants

  • ‪Cisco Systems Brussels - ‬8 min walk
  • ‪Van der Valk Hotel Bar - ‬14 min walk
  • ‪Délifrance - ‬11 min walk
  • ‪The Hive - ‬9 min walk
  • ‪Kreative Kuisine - ‬7 min walk

About this property

pentahotel Brussels Airport

Hotel located in Diegem
At pentahotel Brussels Airport, you can look forward to a coffee shop/cafe, an arcade/games room and dry cleaning/laundry services. The on-site local and international cuisine restaurant, Pentalounge, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.
You'll also find perks such as:
  • Continental breakfast (surcharge), self-parking (surcharge) and express check-out
  • A 24-hour front desk, luggage storage and bike parking
  • Tour/ticket information, multilingual staff and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 87 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as amenities such as free WiFi and air conditioning.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 38-inch Smart TVs with cable channels
  • Wardrobes/cupboards, rowing machines and treadmills

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Bar (on property)
Holiday Inn Express Brussels Airport by IHG
  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 450 reviews
The price is NZ$189
includes taxes & fees
14 Dec - 15 Dec
Holiday Inn Express Brussels Airport by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 19 per night)
  • Secured extended parking on site (EUR 60 per week)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 22 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available on Monday for a fee of EUR 30; reservation required

Restaurants on site

  • Pentalounge
  • Pentalounge

Things to do

  • 24-hour gym
  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,767 square feet of conference space
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 1986
  • Communal living room
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reception hall
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Meal delivery service

More

  • 3G smartphone data speed
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Rowing machine
  • Smartphone
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Unlimited smartphone data usage
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 20 kg per pet

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 22 for adults and from EUR 11 for children
  • Secured self-parking fee: EUR 19.00 per night
  • Secured extended parking fee: EUR 60 per week
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - BE0408.083.849
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

pentahotel Brussels Airport
pentahotel Hotel Brussels Airport
pentahotel Brussels Airport Hotel
Pentahotel Brussels Machelen
pentahotel Brussels Airport Hotel
pentahotel Brussels Airport Machelen
pentahotel Brussels Airport Hotel Machelen

Frequently asked questions

Is pentahotel Brussels Airport pet-friendly?

Yes, this property allows pets with a maximum weight of up to 20 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at pentahotel Brussels Airport?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at pentahotel Brussels Airport on 16 Nov 2025 start from NZ$145.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at pentahotel Brussels Airport?

Self-parking is available for EUR 19.00 per night. Extended parking is available for EUR 60 per week. Limited spots are available.

What time is check-in at pentahotel Brussels Airport?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at pentahotel Brussels Airport?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is pentahotel Brussels Airport located?

Located in Diegem, this hotel is within 6 miles (10 km) of Cliniques Universitaires Saint-Luc, Woluwe Shopping Centre and Docks Bruxsel. Le Botanique and Cirque Royal are also within 6 miles (10 km). Bourget Tram Stop is 19 minutes by foot and Eurocontrol Tram Stop is 20 minutes.

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Reviews

pentahotel Brussels Airport Reviews

7.6

Good

8.2

Cleanliness

6.4

Location

8.0

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 242 out of 768 reviews
Rating 8 - Good. 279 out of 768 reviews
Rating 6 - Okay. 136 out of 768 reviews
Rating 4 - Poor. 70 out of 768 reviews
Rating 2 - Terrible. 41 out of 768 reviews

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Very kind staff. Dining was wonderful and breakfast fantastic. Room was clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Nur demet

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy
Stayed 1 night in Oct 2025

8/10 Good

Mennat Allah

Liked: Staff & service, property conditions & facilities
Helpful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Good
Stayed 1 night in Oct 2025

10/10 Excellent

Key

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get the airport. Very affordable. Great restaurant.
Stayed 1 night in Mar 2025

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Nice place for business stay
Stayed 1 night in Jun 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2025

8/10 Good

Vishnu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property overall
Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, small food portions, noisy plumbing at night.
Stayed 2 nights in Apr 2024

4/10 Poor

Niculae

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Expensive parking, 18 euro per night
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness

All you need for a night

Small but optimised room providing all you need as a basic accommodation
Stayed 1 night in Mar 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All OK
Stayed 1 night in Oct 2022

2/10 Terrible

Rod

Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting property. The toilet in my room hardly been cleaned and was absolutely disgusting. With a foul smell. Switched to another room wasn’t much better. The carpets are all stained. The comforter had blood stains on it. Horrible.
Stayed 1 night in Jan 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed there for 3 nights and no hot water , no fridge, no microwave and the house keeping wasn’t that good. I will not recommend this place for anyone!!!!!
Stayed 3 nights in Mar 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad Choice

Disgusting. Filthy. Vile! Our room smelled of sewer gas and they said there were no other rooms and that this happens now and again. Couldn’t sleep because of it. The whole place needed a significant dusting. The staff, bar and restaurant were nice though.
Stayed 1 night in Jun 2024

2/10 Terrible

Cat

Liked: Staff & service
Disliked: Cleanliness
Our room was very dirty, the non lobby areas were very shabby with trash and gross carpet, and there were a lot of issues with the bathroom. The floor was wet when we got there, the hair dryer didn’t work, the shower was small and slanted so everything fell off the rack, etc. Since there was no phone in the hotel room I tried to go to the desk but every time there was a huge line of people checking in, so there was no way for me to get help unless I stood there in my pajamas with wet hair. The rooms were also very tiny and they only gave you one pillow per person. I would not recommend this place
Stayed 1 night in Dec 2024

4/10 Poor

Erikka

Liked: Staff & service
Disliked: Cleanliness
Spend the but extra and stay literally anywhere else. To start off, we did use an Expedia deal and some Expedia points on this booking so perhaps that could explain part of our experience. The room was a disaster. In terms of cleanliness there was none - half of the towels were dirty, there was garbage along a ledge in the room from a past guest, mold all over the ceiling, dust everywhere and the toilet wasn't clean. In terms of upkeep - the bed was noticeably sagging towards the middle (think elevated feet), the hand soap was only in the shower (near the sink was a container of watered down body wash?), the TV didn't work, and the shower didn't drain. Added on top of all that the window had been left open so there were some bug friends already in the room when we entered. To be fair, we were exhausted so we did not say anything to the staff (they didn't ask about our stay either), we just wanted to get some sleep and get the heck out of there. We do have to give credit to the staff, which were very helpful and friendly at check in, and despite having low expectations for the food, we did enjoy our drinks and (overpriced) pizzas. That said, I wish I had read the reviews and spent a bit more to stay somewhere else!

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel bietet ein sehr gutes Preis-Leistungs-Verhältnis und das Personal ist sehr nett und zuvorkommend
Stayed 1 night in Oct 2025

10/10 Excellent

Gijsbertus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but clean and efficient. Getting back to car rental at Zaventem in total dark and rainy conditions, without decent signage was a scary experience but I am by now very used to it. Nothing wrong with the hotel, staff was very helpful and friendly! It seemed like they enjoyed their job!
Stayed 1 night in Oct 2025

8/10 Good

Charle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where fantastic.
Stayed 1 night in Sep 2025

2/10 Terrible

maeva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poils dans les draps de lit , douche ne fonctionnait pas
Stayed 1 night in Sep 2025

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Amenities
The Pentahotel was a 5 minute walk to the city bus that took us directly to and from the airport. It was convenient for our travels. The rooms are outdated, the walls are thin, and there are not a lot of options for food nearby. The bed could use more pillows. The staff were welcoming, and very helpful and even let us check in early. Overall, it was a decent stay for our layover.
Stayed 1 night in Oct 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel – nice and close to the airport which was perfect for our last night in Belgium, and the staff were amazing! Couldn't ask for more.
Stayed 1 night in Sep 2025

6/10 Okay

Grace

The hotel felt “weird” and creepy. We felt uneasy the whole time we were there. Only men around for one thing.
Stayed 1 night in Sep 2025

8/10 Good

lauri

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. The room was comfortable. The only thing I was disappointed in was the breakfast. I originally paid to have breakfast for the two mornings I was there, but on that first morning there wasn’t much to eat so they did refund me. The disappointment came when I just wanted a cup of coffee and they would not allow me to have a cup of coffee and there is no coffee set up in the room so I walked next-door to the Holiday Inn and got coffee and had my meals there
Stayed 2 nights in Sep 2025