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Novotel Brussels City Centre

4.0 star property
Eco-friendly comfort near St Catherine's Square with attentive staff, a welcoming bar, authentic Belgian cuisine, and a relaxing indoor pool

Choose dates to view prices

Novotel Brussels City Centre offers an eco-certified retreat in the city center. Enjoy cocktails at the bar, local flavors at GourmetBar, or a dip in the indoor pool. The helpful staff enhances your stay, and the location provides easy access to St. Catherine's Square.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$310
includes taxes & fees
14 June - 15 June

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About this property

Novotel Brussels City Centre

  • Upscale hotel near St. Catherine's Square
  • Located close to Tour Noire and Brussels Christmas Market, Novotel Brussels City Centre provides a terrace, dry cleaning/laundry services and a bar. The on-site Belgian cuisine brasserie, GourmetBar, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
  • Additional perks include:
    • An indoor pool, along with sunloungers
    • Continental breakfast (surcharge), express check-out and multilingual staff
    • A reception hall, a 24-hour front desk and free newspapers
    • Tour/ticket information, a vending machine and smoke-free property
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 217 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Rainfall showers, eco-friendly toiletries and deep-soaking baths
    • 80-cm flat-screen TVs with cable channels
    • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Free Wi-Fi
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 99
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 28 per person
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Frequently asked questions

Does Novotel Brussels City Centre have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Novotel Brussels City Centre?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Novotel Brussels City Centre on 14 Jun 2026 start from NZ$310, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Brussels City Centre pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

What time is check-in at Novotel Brussels City Centre?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Novotel Brussels City Centre?

Checkout is at 11:00 AM. Late checkout is available for EUR 99 (subject to availability).

Where is Novotel Brussels City Centre located?

Located in Lower Town, this hotel is steps away from Tour Noire, St. Catherine's Square and Brussels Christmas Market. Rue des Bouchers and Brussels Stock Exchange are also within 5 minutes. Bourse-Beurs Station and Sainte Catherine-Sint Katelijne Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 622 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well-maintained room, excellent location, delicious breakfast, and outstanding service.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, room was big spacious and clean. Close to all amenities.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Fantastic staff, great location and rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice breakfast i had 8 hash browns. I liked the bubbles in the pool. The sauna was nice. Gym great. Nice pancakes with coulis.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sreedhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to palace and other shopping centers.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities
Spotless room, lovely staff, great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Great food options nearby. Loved it. Will book on my next visit to Brussels.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Excellent and fast checkin Great staff to make my stay enjoyable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful! The front desk, restaurant, cleaning and minibar people were so nice and helpful!
Stayed 13 nights in Dec 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and restaurant.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and helpful! Room are big, clean, nicely furnished, and centrally located! Great breakfast. We enjoyed our stay there.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the room was big etc.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and the location was perfect for the Christmas market, tour bus pickups, shopping, and food. Everything was between 5-12 minute walk.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room lots of room , breakfast was great staff were nice. Close to everything we did.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious room! We had an amazing view from our room. Having hot water to shower during snowy days is so gladly appreciated. The staff was also very helpful!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, delicious breakfast and friendly staff
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay hear again

The room was brilliant, location is great and closer to central Brussels than we realised
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to public transportation and a short walking distance from everything.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Marelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for walking around the city area - reception staff at check in were great
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Simple but clean room and really nice breakfast! Location is very convenient as it’s right in the centre but also somehow in a quiet spot.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent location
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

michael jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing, novotel Brussels is the best ever, very near to all the restaurants and beautiful spots.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cüneyt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff. Breakfast compared to price a little weak. Street noise could be heard depending of room’s facing direction. Overall it was a nice experience for our family.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities
Excellent location for Grand Place, 10 minutes walk from all attractions. Easy walk from Central station. Room was clean, tea and coffee a bonus. Luggage secured safely on our last day until late afternoon. Will definitely stay here again if visiting Brussels in the future.
Stayed 2 nights in Nov 2025