Location is good: the hotel is located 15 mins walk from the Gare Midi Brussels, which is convenient to travel to and from the airports.
Reception and Lobby are nice and cozy: I felt that the lobby/reception gave me a better impression than the room itself. You have access to a PC to print your tickets.
Food was underwhelming: the breakfast was included in the price of the room, but the hotel has no restaurant. To be honest, I was not impressed with the quality and variety of food for breakfast. We came down in different days at 8am and, respectively 9am, but each time, there was almost no food left and I have not seen the staff refilling the empty platters.
Communication was good: I contacted the hotel before our arrival to advise them that we might need late check-in (after midnight). It was mentioned in the check-in information that the check-in ends at midnight and that we need to inform them of any late arrivals. I did so, but I realized that this information was not true as they reply from the hotel was simply that the reception is open 24/7.
Room was old-fashioned and had a broken window, but it was clean: The room had old furniture and it reminded me of the hotels I have seen in the old American movies. We had only one power plug, which was not convenient to charge two phones. The noisy fridge made me remember my student days when I used to live in the university dorms. But, although the first impression of the room was not the great, it was quite clean.