Exterior

Reviews of Americas Best Value Inn Darien

2 out of 5
Americas Best Value Inn Darien
12905 GA Hwy 251, Darien, GA

Reviews

6.0
Rating 10 - Excellent. 39 out of 268 reviews" "
Rating 8 - Good. 73 out of 268 reviews" "
Rating 6 - Okay. 58 out of 268 reviews" "
Rating 4 - Poor. 42 out of 268 reviews" "
Rating 2 - Terrible. 56 out of 268 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was a last minute stop for the night and price was the driving factor. The staff was friendly and it seemed safe. The room was workable.
Stayed 1 night in Mar 2024

4/10 Poor

Yosvany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Hersh on 2 Mar 2024
Thanks

4/10 Poor

Ernesto, Miami

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Hersh on 2 Mar 2024
Thanks

6/10 Okay

Steve

Stayed 1 night in Nov 2023
Response from Harsh on 8 Jan 2024
Thanks

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Employee was very friendly and helpful.
Stayed 1 night in Sep 2023
Response from Harsh on 27 Sept 2023
Thanks for reviewing us. You will find same service all time. Thanks again.

4/10 Poor

Cheri

Travelled with family
Disliked: Amenities
Very run down and somewhat dirty. However the staff very nice
Stayed 1 night in Sep 2023
Response from Harsh on 13 Sept 2023
Thanks for reviewing us. Next time you will get better service, we talk to housekeeper. Thanks

4/10 Poor

charles

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. Outside of property recently painted. Rooms dirty and very run down.
Stayed 3 nights in Aug 2023
Response from Harsh on 22 Aug 2023
Sorry about your experience, check with you every thing is ok but you deside to go to your brother house & we refund you your money. Thanks for reviewing us.

4/10 Poor

Teresa

Disliked: Cleanliness, property conditions & facilities
It was dirty and there was mold in the room stunk like cat urine the bathroom was filthy would not recommend this motel to anyone
Stayed 1 night in Jul 2023
Response from Harsh on 1 Aug 2023
Sorry about your satisfaction but pl give us room number so we can double check room. Thanks for reviewing us.

6/10 Okay

Taynara

Stayed 1 night in Jun 2023
Response from Harsh on 1 Aug 2023
Thanks for reviewing us.

2/10 Terrible

Salma

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Smells so bad. Service sucks. Not clean. Staff not professional and whole place smells like urine. Breakfast coffee was nasty and food was old and disgusting. And it wasn’t cheap
Stayed 1 night in May 2023
Response from Harsh on 27 May 2023
Sorry for inconvenience, first you have reservation for smoking room & desk clerk gave you non smoking as per your request. In morning’s you come for breakfast & leave without comment. As your reservation is third party reservation we don’t know how much they charge you so price compliant was wrong because you agreed to pay them price. Still you can talk to desk clerk & ask for another room or refund but you didn’t do it. Thanks any way. Thanks again.

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Dirty, lamp doesn’t work besides bed.
Stayed 1 night in Apr 2023
Response from Harsh on 6 Apr 2023
Thanks for your time, just let you know that bed side lamps turn on by door switch, sorry about your experience. Thanks

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2023
Response from Harsh on 27 May 2023
Sorry for room you didn’t like it but you can tell us your room number. Thanks for reviewing us.

2/10 Terrible

Connie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience at this hotel. Will not recommend
Easy access from interstate. Room was DIRTY SINK WAS CRACKED. Advertised breakfast but only had pop tarts and cereal No handle on Tub/shower I am not pleased !!!!!!!!!
Stayed 1 night in Mar 2023
Response from Harsh on 19 Mar 2023
Sorry about your experience, but let you know that our breakfast has cereal, toast, English muffin,pancake, pop tart, granola bar &tea, coffee,which is more then required by ABVI. Any how thanks for your time to share with us. Thank you

2/10 Terrible

Donna

Stayed 1 night in Mar 2023
Response from Harsh on 6 Apr 2023
Thanks

4/10 Poor

Jamie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms disgusting and toilet and shower broke.
Stayed 1 night in Mar 2023
Response from Harsh on 13 Mar 2023
Thank you for your time to review us, please provide us your room number so we can fix problems. Thanks again for your time. So far we didn’t have anything broken other wise we don’t that room. Thanks again

2/10 Terrible

ALAN

Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
I am 63 years old . I have driven a truck 40 years . I thought I had stayed at every Rat Hole there was . But I found the King of all dumps . Nasty , Dirty , Bugs , Stained Sheets , inch of dust , Hair in food at morning SMALL Buffet . Coffee & Cereal . DO NOT STAY HERE! Worse motel on the planet !!!
Stayed 1 night in Mar 2023
Response from Harsh on 8 Mar 2023
Sorry about inconvenience your stay, I will assure that next stay will be better. With short of housekeeping we try to do best but sometimes not enough. Thanks for your comment we forward to housekeeping department. Thanks again

6/10 Okay

Charles

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. Mini fridge had old food in it. Bathroom dirty. Room needs total rehab. Will never stay in an Americas Best in the future.
Stayed 1 night in Feb 2023
Response from Harsh on 19 Feb 2023
Sorry for inconvenience , let housekeep know to check refrigerator. Thanks for your time to review us . Thanks again

6/10 Okay

marci

Stayed 1 night in Dec 2022
Response from Harsh on 19 Feb 2023
Thanks

6/10 Okay

Clifton

Liked: Cleanliness, staff & service
It was quiet. No noise transfer. Stains on the furniture and the curtains were falling down. The A/C had to be unplugged to turn it off. It was unplugged upon arrival.
Stayed 1 night in Dec 2022
Response from Harsh on 6 Dec 2022
Thank you for reviewing us. Next time you will get better service. Thanks again.

2/10 Terrible

Ettore

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
broken everything in room. not clean. had bad smell. dead insects on door jam, there for a long time.
Response from Harsh on 29 Nov 2022
Thanks for reviewing us, want to know that did you let front desk know so we can take care of problem. Thanks for review. Thanks again.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2022
Response from Harsh on 24 Oct 2022
Thanks for reviewing us.

8/10 Good

Ashley, Spartanburg

Travelled with family
Liked: Cleanliness, staff & service, amenities
Old hotel, the room has been updated fairly recently. Overall, the room was clean, no bed bugs or other creepy crawlies. Staff was super-friendly. The building is old. The toilet was wobbly and the base board was separated from the wall. The beds were comfy, the room had both a mini-fridge and a microwave. The rooms are larger than newer hotels. The air conditioner worked beautifully. In our room, there was no safety chain on the door, just the one dead bolt. And the smoke detector had been removed from the wall and was sitting behind the tv. The hallway/breezeway where the ice/vending machines are had no lighting turned so was extremely dark. Overall, I would stay here again and probably actually will. We’ve stayed here several times over the years when it used to be a Super 8 and it has been maintained well, given the age of the hotel.
Stayed 1 night in Sep 2022
Response from Harsh on 4 Sept 2022
Thanks for your time. Thanks for reviewing us it help others. Thanks again

4/10 Poor

BRIAN

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Look somewhere else.
The room and building hasn't been taken care for years. Old and worn out. Needs paint , carpet is old worn out and frayed. The beds were comfy, looked fairly new. No bugs.
Stayed 1 night in Aug 2022
Response from Harsh on 27 Aug 2022
Sorry for inconvenience, sorry again but we are renovating our property, they still working. Thanks for reviewing us, thanks again.

2/10 Terrible

Kara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t even put my stuff down the room was disgusting and had a horrible smell I went to the front desk and asked for a refund and of course got the run around I would never recommend this place to anyone and I’d take it off your site its horrible
Stayed 1 night in Jul 2022

8/10 Good

James

Liked: Staff & service
Very nice front desk worker. The room was neat but not "clean." The rooms need a deeper cleaning (floors/walls, etc.) between stays, but, it was very quiet, the bed WAS clean and comfortable, great AC, and plenty of channels to enjoy.
Stayed 1 night in Jul 2022
Response from Harsh on 5 Jul 2022
Thanks again

8/10 Good

Rebecca

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Staff pleasant. Rooms not the cleanest. Good for a one night's rest.
Stayed 1 night in May 2022
Response from Harsh on 5 Jul 2022
Thank you for your review, we are going to do better next time, thanks again

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and probably aired upon my entry. No disturbances from outside noise.
Stayed 1 night in May 2022
Response from Harsh on 13 May 2022
Thanks for reviewing us. Thanks for your time , come and see us. Thanks

4/10 Poor

Melissa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not very clean
Stayed 1 night in Apr 2022
Response from Guest Relations on 29 Apr 2022
Dear Melissa, Clean accommodations are our number 1 priority so it's unfortunate to hear that you didn't experience the effects of that dedication during your stay. Rest assured, we'll have our housekeeping team look into your comments further and have them make changes where necessary. Thank you, and we hope you'll join us again soon.

10/10 Excellent

Melissa

Stayed 1 night in Apr 2022

8/10 Good

Julie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin took awhile. Trash around the property. Otherwise fine.
Stayed 1 night in Apr 2022
Response from Harsh on 14 Apr 2022
Thanks for reviewing us, thanks again

8/10 Good

Roberto

Stayed 1 night in Apr 2022

4/10 Poor

Amy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Budget
Easy check-in, parking right outside our room. General condition was run-down. Parking lot full of weeds through cracked asphalt. Didn’t feel safe. No way to secure door beyond keyable entry.
Stayed 1 night in Apr 2022
Response from Harsh on 10 Apr 2022
Thanks for your response. Thanks again

4/10 Poor

Margie

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Our stay here was a last minute decision and a poor one on my part. I should have read the reviews better. The lobby was horrible and smelled like marijuana, the free breakfast was not a breakfast you wanted to eat or trust, the rooms were VERY outdated. The fridge in our room did not work, our bathroom light did not work, there was tape that covered a fist size hole in the shower, the pillow cases were dirty, I believe they put used wash clothes back on the shelf as “clean” and to top it off there is a double wide trailer with occupancy in the same parking lot as the hotel. The amount I paid for this hotel was not worth it. If you’d like to stay in a hotel that crackheads enjoy then this is your kinda place.
Stayed 1 night in Apr 2022
Response from Harsh on 10 Apr 2022
Are you in right place? Because Abvi in darien & Brunswick. But anyway thanks. Next time give us your room number so we can check so next guest not have problem. Thanks again.

8/10 Good

Frank

Travelled with family
Liked: Staff & service
The room's furnishing was outdated but for the most part clean. Staff was friendly and helpful. Breakfast was limited and had to ask for things that weren't on display. Not the most enjoyable stay but very affordable so I would probably stay again if I was looking to save money.
Stayed 1 night in Apr 2022
Response from Harsh on 10 Apr 2022
Thanks for reviewing us. Thanks & come again.

2/10 Terrible

Tiffany

Stayed 1 night in Mar 2022
Response from Harsh on 10 Apr 2022
Thanks

2/10 Terrible

Juan Jose

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Neil on 15 Mar 2022
Thanks for reviewing us.

6/10 Okay

Matt

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was only there for 6 hours for much-needed rest and everywhere else was booked. Would not have stayed otherwise. Dated and dirty.
Stayed 1 night in Feb 2022
Response from neil on 20 Feb 2022
thank you for reviewing us. Thanks again

4/10 Poor

Todd

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful stay. Cannot recomend
The guy at the desk was nice enough but it stopped there. The room had dust everywhere and the shower head was nasty the bed sheets may or may not have been changed and the heat did not work well. The microwave was nice but the mini fridge did not work. All occupied rooms seemed to all be together and the occupants seemed to be up all night with the noise. There were also cigarette burns in the bedspread of the non smoking room. I will not return here.
Stayed 1 night in Feb 2022
Response from neil on 20 Feb 2022
Thanks.

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Neil on 15 Mar 2022
Thank you for your review. Come back & see us . Thanks

8/10 Good

Sonja

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Friendly staff!
The staff was great! Very friendly. The bed was comfortable and overall it served it’s purpose of a quick sleep on a long road trip. The room was clean.
Stayed 1 night in Jan 2022
Response from neil on 20 Feb 2022
Thanks again .

2/10 Terrible

Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy
Shower dripped. Hair dryer and coffee pit didn’t work. Shower/tub was nasty
Stayed 1 night in Dec 2021
Response from Neil on 26 Dec 2021
Sorry about your experience we make sure you next visit will be ok. Thanks

6/10 Okay

Damian

Liked: Staff & service, room comfort
Good for the money
Outside areas of the hotel could be cleaned up. Sidewalks, around ice machine. service rooms, office and eating area full of stuff.
Stayed 1 night in Nov 2021
Response from Neil on 26 Dec 2021
Thanks

2/10 Terrible

Louise

Disliked: Cleanliness, property conditions & facilities, room comfort
Take this place off Hotels.com
This hotel was run down. The room was in a state of disrepair. Ants ran around in the bathroom counter. Cockroaches were on the desk and bedside tables.
Stayed 1 night in Nov 2021

2/10 Terrible

Danielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

mary

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Neil on 1 Nov 2021
Thank you for your time. Thanks again

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very upset!! Infested with bedbugs!!! Don't go there!!
Stayed 1 night in Oct 2021
Response from neil on 24 Oct 2021
Sorry for inconvinence but my pest control guy check rooms & he did not find activity, thank you for your response.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is trash. The texture on the ceiling was hanging down loose all over the room, the vent in the bathroom was loose and hanging BY one wire, a total fire hazard. The bathroom door hadn't been wiped off in well over a year. Sugar ants everywhere. And we both woke up with welts/bites. The front desk area was junked up
Stayed 1 night in Jul 2021
Response from Guest Relations on 11 Aug 2021
The experience you described is definitely not what a typical one with us looks like, and we deeply apologize for any inconvenience you encountered during your stay. Rest assured that we've noted your concerns and passed them onto the appropriate members of our team. We can't change the past, but we hope you'll consider allowing us to make amends sometime in the future.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Coffe was dirty, didnt work. Bathroom door wouldnt close. Sink faucet was loose and wobbly Microwave couldnt run 45 seconds without flipping the lights off
Stayed 1 night in Jul 2021

2/10 Terrible

Jessica

Stayed 1 night in Jul 2021

2/10 Terrible

Kassity

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
So dirty! Hair in shower. Stain on sheets. Ashes on table.
Stayed 1 night in Jul 2021