Balcony

Reviews of Hotel Gheestelic hof by CW Hotel Collection

3 out of 5
Hotel Gheestelic hof by CW Hotel Collection
Heilige Geeststraat 2, Bruges

Reviews

8.8

Excellent

Rating 10 - Excellent. 149 out of 266 reviews" "
Rating 8 - Good. 84 out of 266 reviews" "
Rating 6 - Okay. 21 out of 266 reviews" "
Rating 4 - Poor. 6 out of 266 reviews" "
Rating 2 - Terrible. 6 out of 266 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Susan de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quaint, clean room and staff are friendly
Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Fabiola Ahumada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing been in the property
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel is in a great location. The check in was smooth and the hotel is fabulous inside. The rooms wee clean and comfortable.
Stayed 2 nights in Dec 2023

6/10 Okay

joanne

Travelled with group
Liked: Staff & service
Disliked: Amenities
Lovely hotel welcome desk and breakfast nook. However hotel room had old and worn bed, furniture, decor and linens. Needs updating and better cleaning.
Stayed 1 night in Dec 2023

2/10 Terrible

Shahed

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place. The bathroom heating was not working. No curtains or privacy in the bathroom. The bed mattress does not stay symmetrical. Four flights of stairs with out any elevator. The biggest problem is the bathroom heating when the. Temperature was 40 degrees inside. Can u imagine a bathroom without any curtains? I had to skip shower. I am going to request refund from Expedia. I traveled around the world but never had such a bad experience with a hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and a very comfortable bed
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area. Can walk to everything. Staff was very nice. Would stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, extremely helpful and a beautiful old characterful property made our stay perfect.
Stayed 2 nights in Dec 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great in the middle of the old town. From the moment I walked in the staff was courteous and helpful. My room was a bit small but there are larger rooms to book
Stayed 2 nights in Oct 2023

10/10 Excellent

Yusa

Liked: Cleanliness, staff & service
Very pleasant stay! Beautiful view and convenient location. It’s in walking distance to most famous spots in Brugge and when the wether is fine, open your windows in the early mornings, quiet and cool experience awaits. Helpful staffs and working amenities. However, there is no elevator so if you have a heavy luggage, consider living on the lower floors.
Stayed 1 night in Oct 2023

10/10 Excellent

Jenna

Travelled with partner
Liked: Amenities
Our stay here was amazing! The staff was exceptionally nice, welcoming and helpful. The place was clean, from the entrance to our room. The location can’t be beat and we were able to walk everywhere in the wonderful city of Bruges. Thank you so much for having us!
Stayed 2 nights in Oct 2023

10/10 Excellent

Ian

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking forward to staying again
Stayed 3 nights in Sep 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 2 nights in Aug 2023

8/10 Good

Rocco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quiet courtyard
Short walk to tourist attractions
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location. Close to everything yet very quiet and cozy . Was very clean and room is efficiently laid out
Stayed 3 nights in Jul 2023

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Superb hotel in a fantastic location
Stayed 3 nights in May 2023

10/10 Excellent

Ruth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Joseph

Liked: Property conditions & facilities, room comfort
Nice hotel in great location in Brugge.
I had a great time here in Brugge. The hotel is beautiful. Old with charm yet Chan and well taken care of. It's more of a large bed and breakfast than a hotel. It feels like you are staying in a large house between the two biggest cathedrials in town. You are close to everything. I like that i had drinks in my room and the prices weren't bad at all. Maybe a €1 more than a store. The bed was really comfortable. The room was small, but it's Europe, i expect that. The bathroom was large and well set up. Good water pressure and heat. I had a ground floor room and never heard the other guests. There is a nice patio and the host give great information on bars and restaurants. Even in this quiet town they pointed out some amazing Kate night pubs with more beer than one could drink in a lifetime. I'll stay here next time in Brugge
Stayed 1 night in Feb 2023

10/10 Excellent

Araceli, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED IT!!
Stayed 1 night in Jun 2022

10/10 Excellent

Shell, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Luis

Stayed 1 night in Apr 2022

10/10 Excellent

Mlg3, Lancashire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very helpful and polite staff, nice rooms
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very cute and quaint, seems to be family owned, everyone is very friendly, no early-check in available (tough on those transatlantic jet lagged travelers like myself) but very historic. price reasonable.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service and very cosy! Chantelle was very helpful in every way.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The hotel is historic, welcoming and quaint and the manager Chantelle is exceptional with her advice and service!
Stayed 1 night in Oct 2019

8/10 Good

Brenda

Liked: Staff & service, property conditions & facilities, room comfort
The owners are very friendly and very proud of their place & it shows. They had many stories & tourist tips to share. I would definitely stay there again.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attractive place
Attractive hotel, in the heart of the old city. Fairly large and well-furnished room, good value for money. Most of the staff very friendly and helpful. There for two nights, and it was an ideal base for sightseeing.
Stayed 1 night in Sep 2019

8/10 Good

DEBRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in excellent location
Nice room in a historic building full of character. Location is perfect for all parts of the town. Staff were friendly and the free coffee machine was good. We were at the top of the building which involved around 60 steps, but it was fine for us and we enjoyed the view.. The only negative was the very poor soundproofing between rooms. We could clearly hear the person in the next room snoring and speaking, moving around etc, so it was not easy to sleep.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a beautiful hotel in a convenient location. The many steep staircases make it difficult to haul luggage up to the rooms. The bed in our room was THE MOST UNCOMFORTABLE BED in which we have ever slept in our 65 years. We are not picky people. We told the staff that it needed to be replaced.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

6/10 Okay

Chocky

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Super Cozy, Great Location with not so good bed
The Hotel Gheestelic Hof is a beautiful hotel, in the steps from the historic center of Brugge. When we first walked in, we loved the homey feel of the place, and how it felt authentic. The staff was incredibly helpful and sweet. Our room was lovely too, and a it more modern feeling than the rest of the hotel. We were on floor 1, facing the street, so it was a little noisy. You can hear every conversation of everyone walking by on the street below. The room was clean and nice, however the bed was terrible. It sunk deeply into the middle so both my wife and myself kept rolling onto each other in our sleep. If we were staying longer than one night I would have said something.
Stayed 1 night in May 2019

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Bruges
Arrived before check in time & we got into our room early. Staff very helpful. Good breakfast. Went to Bruges for the canals & the beer. Beautiful city.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
The check-in process was disappointing because it was confusing. The woman who checked us in did not inform us that we would need to climb three flights of stairs or ask to assist us with our bags. She rushed up the stairs without letting us know where we were going and did not wait for us to follow. Our bathroom did not have a full shower, just a tub with a handheld showerhead. As we were on the top floor, the roof was slanted, so no one over 5'2" could fit in the space where the glass would keep the water from getting all over the bathroom. However, the other woman we interacted with was very helpful. One person in our party was sick during our stay, and she helped us get to a hospital. She assisted in bringing our bags downstairs at check out, and she called us a taxi. She even provided her personal cell phone number in case we needed to get our bags after hours when we were finished at the hospital. So all-in-all the experience depended on who was at the front desk.
Stayed 3 nights in May 2019

10/10 Excellent

Chao-Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The person at the front desk was very knowledgeable and very helpful, also totally pleasant. Our room was spotless and incredibly comfortable. I have nothing but excellent things to say about this hotel. Also the location what is in the center of everything.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Medieval Modern
Hotel is great mix of modern and medieval; spacious and comfortable accommodations with good location; keepin’ it weird with pop star themed rooms. But the best amenity was the kind, attentive and gracious couple who received and helped us during our stay...such a relief and joy to find innkeepers who seem to enjoy their business. Would return, and recommend.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy B&B
This hotel is located between the city center and the train station, great location. The small town is Beautiful and hotel was more of a B&B style. Our room had a view of the pretty garden patio, with a full dining table, chairs and tent. The only complaint is that one night a group of guest decided to sit in the garden late into the night and talked loudly. Free Wifi is only good in the garden, not so good in our room. The housekeeping kept our room super clean and fully stocked, she even let us check out early when the front desk wasn't there.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly reception woman. Love the room which is very clean and joyful.
Stayed 1 night in Apr 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay.
Amazing stay in a typical house with cobbled streets with lovely character in the heart of the town. Perfect location and friendly staff which all made for a wonderful stay.
Stayed 2 nights in Apr 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the middle of bruges
Lovely hotel in the middle of bruges. The staff are very friendly. The rooms are modern and clean. We didn't have breakfast so cannot comment. There is free tea and coffee however. I would recommend staying here
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate. The room inviting. The staff superb. Wish I had a longer stay. Best of all a short walk to the Old Chocolate House...so good.
Stayed 1 night in Apr 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean room
Great location one block away from the main shopping street. Rooms were clean and hotel offered complimentary coffee and tea throughout the day. I would absolutely stay here again. Definitely recommend staying a night in Bruges so you can walk the city when it is so crowded. A day trip from Brussels or Gent is doable, but you'll miss some of the charm of Bruges when the streets are packed with other day- trippers, especially on weekends. If you are looking for a good inexpensive meal, head over to Bocca for take out pasta and have a picnic on the steps of Sint-Salvatorskathedraal or in one of the nearby parks. Good craft coffee can be found at Li o Lait.
Stayed 1 night in Apr 2019

10/10 Excellent

Joe, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and lovely staff. A wonderful stay. Great location too walking distance to all the main sites!
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an excellent location. Less than 3 mins walk to main shopping streets leading to the market and other areas of interest. The staff were very helpful. Having a complementary drinks station was a great idea.
Stayed 3 nights in Mar 2019