Brockholes Nature Reserve Tours and Activities

Where do I start?.. Don’t let appearances deceive you by the pictures online. They need to take the word Boutique from their name for a start. The white bedding was that old it was grey and had dirty marks and blood stains on it. Bed was broken at the end. Shower was filthy and looked like it hadn’t been clean in months. Fan in room was covered in dust.. had to clean it down. The finally straw was rats running round the bins outside the hotel. Informed reception, looked at me with a blank face and wasn’t interested. DON’T STAY HERE!!!!!

We loved our stay here , stayed just the one night as we were visiting our daughter the next day in Bakewell , just a few things to point out which would not put us off returning, but need to be addressed we feel , the room was very clean , but the dust let it down as it had not been touched , no safety mat in the shower & I slipped and hurt my back as it was very soapy & slippery & the fan in the room was very much appreciated as the weather was so hot , but when my husband moved it , the safety guard came off the front & almost too his fingers off as the fan was on , the safety screw was missing. The staff were excellent and very helpful & informative when I asked for directions into Chesterfield. As I said earlier we would definitely return here but for constructive criticism these 3 things need addressing.

The hotel has no air conditioning and the single free standing fan was inadequate