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"Great spacious clean room. Good breakfast with good selection. Friendly staff. Ideally located only few minutes walking to river, theatre & shakespeare's house. Lots of car parking spaces. Would definitely stay here again."

"If you like decent coffee included in breakfast dont take this option. Breakfast was edible but that was jt and the beds were so soft and uncomfortable, the air con doesn't work properly either "

"Great stay, room very clean, staff friendly and very good breakfast. Everything about our stay was very good - would definitely come back."

"Breakfast menu was quite lean on the cold/continental menu but had varied with the hot food. Could do better with the continental breakfast section. Take note that parking isn’t free or complimentary."

"Clean rooms staff was excellent and parking was easy breakfast excellent Y"

"Pillows were unsuitable and we had a stiff neck. Dinner was not to my taste"

"Beautiful historic coach house in the middle of the most beautiful part of the Cotswolds. Room was large, food at James Martins tavern was superb and the staff were fantastic, especially Jason who greeted us on arrival and the waitress Gina at breakfast who was so welcoming, friendly and nice to my 3 yr old son. Will definitely be returning. Hopefully for Christmas. "

"What an amazing hotel. A beautiful conversion of an old doctors surgery in the heart of Broadway. The attention to detail in the hotel public areas is matched in the room with everything thought through from coffee machine to the luxury shower and bath. Couple this with the amazing Moda restaurant and the super attentive team and you get an amazing experience. Would highly recommend. "

"We stayed as a small family during the Easter holidays, mainly to use the pool and spa facilities, with the hotel’s proximity to Gloucester Docks (around 2.5 km) also a key reason for booking. Overall, the experience was mixed. On arrival, our room had issues—most notably the shower. The bath–shower mixer tap diverter didn’t work, and water pressure was extremely poor, to the point even a bath was just a trickle. At £120 midweek (without breakfast), this didn’t feel good overall value. That said, the sole reception staff member was excellent. After a couple of prompts, and while clearly managing the desk alone, he moved us to a suite around 9pm, resolving the issue before bedtime. He also explained the water system is quite old, which may account for the pressure. The pool and spa were clean and functional—the sauna and steam room were up to temperature, and the gym well equipped—but overall felt dated and didn’t match expectations set by the price and photos. We didn’t use the restaurant/bar on the evening or for breakfast- there were no evident menus beyond an A4 printout, and pricing felt high; it was empty whenever we walked past. More generally, the hotel doesn’t match the polished Expedia photos. It looked dated, and even after the room change, the amenities and bedding were below expectations, particularly compared to Premier Inn. In summary, excellent staff, but the property and value for money unfortunately fell short"