On the beach, white sand, sailing, kayaking
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Reviews of Tangalooma Island Resort

3.5 out of 5
Tangalooma Island Resort
Moreton Island, Off Brisbane, Tangalooma, Moreton Island, QLD

Reviews

8.2

Very good

Rating 10 - Excellent. 270 out of 730 reviews" "
Rating 8 - Good. 278 out of 730 reviews" "
Rating 6 - Okay. 129 out of 730 reviews" "
Rating 4 - Poor. 39 out of 730 reviews" "
Rating 2 - Terrible. 14 out of 730 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family holiday destination.
Stayed 3 nights in Apr 2024

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning place, beautiful beach , relaxing and ideal for a holiday.
Stayed 7 nights in Jan 2024

10/10 Excellent

Bruce

Excellent trip , can’t wait to return again ..
Stayed 2 nights in Mar 2024

10/10 Excellent

Darren

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best holidays ever.
Stayed 5 nights in Jan 2024

8/10 Good

CHERYL

Travelled with family
Ideal for 3–day stay with grandchild - room basic but adequate - plenty to do if you’re willing to pay - food options a bit limited - room service non existent but your told that if you read the fine print -
Stayed 3 nights in Jan 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I liked the tropical, relaxing atmosphere. The grounds were well maintained and the staff were friendly. Loved our stay and we’ll definitely be back 😎
Stayed 3 nights in Jan 2024

8/10 Good

Aims

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. One piece of advice- if you take your car, it is a super long walk to the actual resort from the northern carpark. We were lucky that we met a staff member called Normie that helped us out but others werent so lucky. I also had to beg reception to help me get back to my car with luggage, rain, a tired 7 year old and an injured wrist, as they only provide luggage transport if you are coming on the passenger ferry. Overall though, there is so much to do and a fair few dining options that cater for fussy kids. We did enjoy our stay and would come back.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeff

Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Neil

Liked: Cleanliness
Amazing location! A few umbrellas or shade netting on the beach (say 20) with some beach chairs, perhaps a beach bar would enhance the experience. Landscaping could be updated. The netting at the beach looks tacky, other options could perhaps be explored. Fire and Stone is disappointing with half the menu not available. The sunset deck is unavailable to visitors for sundowners when functions are on. Milk in the room fridge was past due date.
Stayed 2 nights in Dec 2023

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing setting. Beautiful beach. Feeding the dolphins was an amazing experience. A lot of tours available but pricey. We did the ATV activity and it was excellent. We snorkeled the wrecks on our own without any trouble. Not much choice for dining which was a disappointment.
Stayed 2 nights in Nov 2023

2/10 Terrible

Eda and Gary

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rusty, shower draine blocked. Requested 2 double or queen beds no one cared. Rude staff
Stayed 2 nights in Nov 2023

6/10 Okay

Charlene

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The resort is overrated. If it wasn’t for the dolphin feeding, it wouldn’t be worth the trip. Our room was old and had a strange smell to it. It took ages to get the water temperature right in the shower - turn the hot or cold knob ever so slightly and you end up with either super cold water or super hot water. A lot of light still comes in with the blinds down so you get woken up early. Housekeeping is not included. The property advertises free wifi but that’s only 200mb a day. Expected far better for the price we paid. Overall the resort feels dated and not luxury at all.
Stayed 3 nights in Oct 2023

8/10 Good

Kerrin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very pleasantly surprised. Can’t believe I’ve lived in QLD 20 years and never been here. Will definitely be back.
Stayed 2 nights in Oct 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. The unit was a little tired but the location was incredible and better than we could have imagined. We loved our stay.
Stayed 3 nights in Oct 2023

6/10 Okay

Ewe Hean

Stayed 2 nights in Oct 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jodie Leanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with so much to do, staff were so friendly and accommodating. Can’t wait to come back
Stayed 4 nights in Sep 2023

10/10 Excellent

Holly

Liked: Property conditions & facilities
We loved our stay in Tangalooma! It was beautiful and so much to do! Great customer service and loved the eco rangers and photography staff on site.
Stayed 2 nights in Jul 2023

10/10 Excellent

Angela, Coogee

Liked: Staff & service
All the plates and cutlery were oily and not very clean
Stayed 3 nights in Jun 2023

10/10 Excellent

Mandie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our 3 days at Tangalooma . Rooms were Clean and comfortable Facilities were great , Loved that we could get a great coffee most hours of the day . Beautiful walk to the ship wrecks, loved the dolphin feeding. Staff were great. The only thing that was disappointing was the cold dry Burger and Chips I took back to the staff member who said did I want a replacement or a refund. I said I’d like a replacement if it comes out hot and the staff member said she couldn’t guarantee that so obviously I got a refund . This did not ruin my holiday but that clearly was not the answer I was expecting .
Stayed 2 nights in Jul 2023

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the island! A great getaway for a few days and so close to Brisbane! Plenty to do.
Stayed 4 nights in Jun 2023

6/10 Okay

B

Liked: Cleanliness, staff & service, room comfort
Nice weekend but some improvements needed.
Our stay unfortunately coincided with a cruise ship day. Nowhere was this mentioned and I would not have booked this date had I known. It’s just too busy with 2500 people visiting at once. The boat transfer was great with a friendly, interesting commentary. How we nobody mentioned where the location of reception was so we had to ask. It’s not at the pier - it’s in the middle, quite a walk. Your luggage is conveniently taken to your room. Our Deluxe category room was available on arrival at 11am which was a bonus. This recent renovated room was in the 6 storey Kookaburra block and had an amazing view of the ocean. The king size bed was very comfortable and faced the view. Shower pressure was excellent however hot water took 5 min to come thru (don’t give up waiting - it gets there eventually). The downside and main reason for my low score - smoking is allowed on the room balconies and we were subjected to the secondhand smoke of our neighbours. I find this appalling in 2023 - in Australia, where smoking is discouraged almost everywhere. When raised with management, there was nothing they could do. Suggestion: Do not allow smoking on balconies. Simple! It is disgusting Food is below average. Dining is limited to a terrible Asian restaurant or a diner so if it’s a special occasion, don’t have any expectations. Otherwise we had a lovely time. The wrecks were amazing snorkeling and the resort had a nice vibe.
Stayed 2 nights in May 2023

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is in an amazing setting. The quality of the resort's amenities was disappointing
Stayed 5 nights in Feb 2023

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place lots of fantastic activities to do ;)
Stayed 3 nights in Jan 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, amenities
This stunning property was just what i needed for a solo 3 day stay! My room was Devine, with beautiful views and the ocean so very crystal clear. The food in the beach bar is very expensive though, and my meals average for the price. I'd suggest the Malaysian restaurant... meals were fresh and hot! Activities were endless. but for me it was all about relaxing, ad that was achieved!
Stayed 2 nights in Nov 2022

10/10 Excellent

Natalie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tangalooma Island resort boasts one of the most beautiful beaches I have visited. Crystal clear waters, beautiful sandy beach, plenty of activities to keep everyone amused. However, what has impressed me the most is the wonderful friendly staff. Only thing that needs improvement is the selection of dining options. Pretty much limited to Asian or the pub meals.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great, activities were excellent. The only down side was the BBQ - they over cooked the fish and it was tough, yes fish tough
Stayed 2 nights in Aug 2022

6/10 Okay

Thanh, Broadbeach Waters

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I love everything about the resort except the room where we stay very noise, we can hear noise come from room on both sides and upstairs downstairs. Plumbing noise when people turn on water. Can’t really relax with the noise when we stay in the room.
Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
cockroaches and sands - not impressed
We had many cockroaches (small sizes) even the hotel staff attempted to improve the situation with a common insect spray - just can not imagine what this will be during the hotter seasons. The room is full of sands on the floor - however this may be a feature here as the third large sand dune in the world. Personally i am not impressed.
Stayed 2 nights in Jun 2022

6/10 Okay

Linh

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room did its job. We were not far away from the beach, activities or the restaurants. However the sink area was all mouldy and the shower water didn't work very well. It was a bit tricky to get the water warm, as the water would go cold as soon as you turn the cold water tap on. The floor seems dusty and dirty.
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Tangalooma The view is amazing. We Would definitely go back!! The only thing I would like to see change is the bed oh my it was like concrete which isn’t great when your in your 40’s with a few niggles here and there. Also it would be great to have more of a selection at the cafe for wraps as there were none at all and smaller salad options when you don’t require a huge meal from the other food outlet. And more stock replacement as if I didn’t purchase a fruit salad at 9 am when getting my coffee sometimes there were none in the afternoon for my son. And nowhere else to purchase it!!!
Stayed 4 nights in Jan 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020

10/10 Excellent

Colette, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accurate to all the descriptions and very clean. Happy with the service
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great place for a relaxing holiday although activities a bit on the expensive side
Stayed 3 nights in Mar 2020

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Seemed very understaffed when it came to food service Stayed in room k78 Reported a loud ringing sound in the bathroom to service desk and they had the duty manager come and have a quick look at it. Loud ringing again at 4am and 6am -told the front desk but she didn’t even take the unit no down. I hope the next guests aren’t disturbed multiple times throughout the night as we were.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent nothing to wrong Only checkout time is bad due to ferry time Our ferry time was 2pm and we have to wait from 10 am out side.it should be maintained
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and the resort itself with everything at hand. The only thing we did not like was the condition of the mattress on the bed The mattress seemed to twenty years old as the was no springs left and the pillows were too hard.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible food, house keeping was disappointing and price was too expensive for what you got.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good service and very friendly staffs The problem was the water we have to use for the food or brushing teeth.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good staff service. Great facilities. Good restaurant options.
Stayed 2 nights in Jan 2020