Close to Brisbane Showgrounds and Roma Street Parkland, FV By Serain Residences provides a terrace, a gym and a sauna. Stay connected with free in-room WiFi.
Fortitude Valley, a neighbourhood in Brisbane, is home to FV By Serain Residences. The area's natural beauty can be seen at Roma Street Parkland and South Bank Parklands, while Brisbane Showgrounds and Lone Pine Koala Sanctuary are popular area attractions. Looking to enjoy an event or a game? See what's going on at Suncorp Stadium or The Gabba. Visit our Brisbane travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
FV By Serain Residences
Along with an indoor pool, this smoke-free apartment building has a fitness centre and a sauna. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LED TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area.
FV By Serain Residences offers 18 air-conditioned accommodations with washers/dryers and a hairdryer. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. 40-inch LED televisions come with digital channels. Housekeeping is provided on a daily basis.
Recreational amenities at the apartment include an indoor pool, a sauna and a fitness centre.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Smoke-free property
Services and conveniences
Daily housekeeping
Iron/ironing board
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
18 units
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of AUD 300 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Cleaning/housekeeping/linen are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Property is also known as
Residences On Alfred
Hostrelax Residences on Alfred
FV By Serain Residences Apartment
FV By Serain Residences Fortitude Valley
FV By Serain Residences Apartment Fortitude Valley
Frequently asked questions
Does FV By Serain Residences have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at FV By Serain Residences?
As of 20 Mar 2026, prices found for a 1-night stay for 2 adults at FV By Serain Residences on 30 Mar 2026 start from NZ$363, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is FV By Serain Residences pet-friendly?
No, only service animals are welcome at the property.
How much is parking at FV By Serain Residences?
This property doesn't offer parking.
What time is check-in at FV By Serain Residences?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM.
What time is check-out at FV By Serain Residences?
Checkout is at 10:00 AM.
Where is FV By Serain Residences located?
Located in Fortitude Valley, this apartment building is within a 10-minute walk of Chinatown Mall and Brisbane Showgrounds. Royal Brisbane & Women's Hospital and Roma Street Parkland are also within 1 mile (2 km). Brisbane Fortitude Valley Station is only a 4-minute walk and Exhibition Station is 12 minutes.
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Reviews
FV By Serain Residences Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
5.4
Amenities
5.2
Staff & service
5.8
Property conditions & facilities
Rating 10 - Excellent. 2 out of 34 reviews
10 - Excellent
2
Rating 8 - Good. 8 out of 34 reviews
8 - Good
8
Rating 6 - Okay. 11 out of 34 reviews
6 - Okay
11
Rating 4 - Poor. 5 out of 34 reviews
4 - Poor
5
Rating 2 - Terrible. 8 out of 34 reviews
2 - Terrible
8
Reviews
Verified
6/10 Okay
Aulola
7 Oct 2025
Apartment was very clean however there was a certain smell in the apartment that wouldn’t go away.. Aircon did not work at all which is a let down seeing as it’s very hot in Brisbane. But the experience, views and amenities are good.
Aulola
Stayed 1 night in Oct 2025
Verified
8/10 Good
Simon
27 Oct 2025
Liked: Communication
Disliked: Room comfort
Unsatisafactory stay. I was disappointed that FV had removed car parking for guests, however, the car park entry was always crowded and problematic. Was a quick 2-3 min walk to offset parking in Agnes St (though metered parking).
Check in was via the convenience shop across the road - strange, but easy.
Apartment was good in size - kitchen had very limited tablewear and crockery. Only provided with x 3 very flat pillows (requested additional though not provided). There was no seating or table available on the winter balcony which was disappointing. Bedroom had no bed side lamps and TV located in loungeroom only. The underside and rim of the coffee table had not been cleaned in a long time - there was a lot of mould evident. The bathroom and laundy were dusty and attention to detail needed on the shower recess and edges - filthy.
No information was provided re amentities (had to look up) and WIFI complex and poor.
Simon
Stayed 9 nights in Oct 2025
Verified
10/10 Excellent
Glen
18 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Was good
Glen
Stayed 1 night in May 2024
Verified
4/10 Poor
Andrew
13 Dec 2025
Disliked: Amenities, communication
No furniture on balcony. No soap in shower. There were extra pillows but they didnt have pillow cases. There was an iron but no ironing board. Check in process was too rigid.
Andrew
Stayed 4 nights in Dec 2025
Verified
2/10 Terrible
Jessica
27 Jul 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The complete disregard for customer satisfaction
Jessica
Stayed 2 nights in Jul 2025
Verified
2/10 Terrible
Diane
11 Oct 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was filthy - dirty walks, carpet, broken fixtures. Stale smell. After complaining on the day 1 it was only late on day 2 that the call centre/ reception had the manager with authority offer to clean the apartment or provide a minor 10% discount. As we were leaving early the next day we accepted the discount via Expedia, although they were not able to achieve the full discount despite seeing the manager’s offer in writing.
Diane
Stayed 3 nights in Sep 2025
Verified
8/10 Good
Verified traveller
26 Jun 2024
Liked: Cleanliness
Disliked: Communication
Check in process was awful. Room was fine, probably would book personally with the hotel next time instead of with Serain. Parking was not available so had to park off site
Verified traveller
Stayed 8 nights in Jun 2024
Verified
2/10 Terrible
Justin
4 Dec 2023
Disliked: Property conditions & facilities, communication
Location was great, was not advised there was no parking available as info stated parking available which added an additional $120 cost I wasn’t prepared for. Bed mattress was not very comfortable.
Kristy
Stayed 1 night in Mar 2024
Verified
2/10 Terrible
david
17 Nov 2022
Disliked: Cleanliness, property conditions & facilities, communication
Was a terrible experience
david
Stayed 2 nights in Nov 2022
Verified
4/10 Poor
Michelle
4 Jan 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Unfortunately to check into this property was difficult. Very poor communication from the property to receive check in details.
The apartment did not feel clean, especially the lounge. The kitchen was very poorly equipped. Would not recommend this property.
Michelle
Stayed 1 night in Jan 2024
Verified
4/10 Poor
Renae
6 Oct 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Complete lack of communication. Didn't respond to my emails or messages. Wotif website wouldn't provide their phone number for me to call the property. Didn't send through check in details. Misleading property name... ghosting as FV Peppers. After 1 hour of trying to check in, making several phone calls, asking for assistance at FV Peppers, I finally made contact with the manager via phone. In order to check in, I had to go to the nearby convenience store to pick up the key from a lock box. The whole experience was dodgy and I highly recommend Wotif discontinue hosting this property on their website.
Renae
Stayed 1 night in Sep 2024
Verified
6/10 Okay
Melissa
25 Jul 2024
Disliked: Property conditions & facilities
Room tired. Floor damaged from furniture moving. No instructions re trouble shooting tv. Shower area grouting and cleanliness needs attention. Complicated check in procedure.
Melissa
Stayed 1 night in Jul 2024
Verified
8/10 Good
Verified traveller
7 Jun 2021
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Never stay here terrible area, unsafe, noisy in evenings
Verified traveller
Stayed 4 nights in May 2021
Verified
8/10 Good
Verified traveller
2 Jun 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was as expected from the photos. The ensuite shower was missing a door which we were unaware of prior to our stay. During the second day, we received a phone call while we were out telling us that maintenance was there to install the shower door. So we had to return to the property. Fortunately we were at a nearby supermarket. The pool was nice, heated too.
Verified traveller
Stayed 2 nights in May 2021
Verified
4/10 Poor
Verified traveller
26 Apr 2021
Disliked: Cleanliness, communication
I would not recommend this appartment to anyone. We conplained about our bed doona being stained and got no reply. There was no doona cover, just a sheet. Same for the matress, no cover just a sheet. Only 2 pillows, no spare pillows or blankets provided. Dirty cushions (stained and with other peoples hair) placed on the clean pillows on the bed. Tiny TV that was in "shop mode" that couldnt be turned off while we tried to watch the Anzac day services. The shower didnt seal and leaked all over the floor. We only got 2 towels to use, for 3 days stay and they were small. No towels provided to use the pool or gym.
No thought has gone into this, and complaints fall on deaf ears.
Not worth even half of the money spent.
Verified traveller
Stayed 3 nights in Apr 2021
Verified
6/10 Okay
Verified traveller
24 Mar 2021
Liked: Cleanliness, communication
PRO'S: View was amazing, location is great.
CON'S: Beds were hard, shower pressure was not great... One bathroom had a toilet roll holder missing / was broken (in the cupboard under the sink).
Besides that - awesome location, close to Fortitude Valley and RNA Showgrounds (walking distance).
Carpark is very tight.
Verified traveller
Stayed 3 nights in Mar 2021
Verified
8/10 Good
Verified traveller
7 Jan 2021
Liked: Cleanliness, room comfort
Adequate for price.
Comfortable accommodation for the price - convenient location and wifi. The pool is much smaller than pictured and a bit more maintenance would be good (we needed to replace TV remote battery ourselves; smoke alarm continually beeped - presumably requiring a new battery). Key picked up from local convenience store; no concierge or luggage storage and communication re TV not working could have been much better from the owner / operator.
Verified traveller
Stayed 4 nights in Dec 2020
Verified
8/10 Good
Rosemaree
14 Dec 2020
Liked: Cleanliness, room comfort, communication
What a view! And situated close to everything!
I stayed here with friends for a night out in the valley it’s situated close to everything. It is a nice apartment and has a great view from level 29 😊
Rosemaree
Stayed 1 night in Dec 2020
Verified
6/10 Okay
Nt
6 Oct 2020
Liked: Cleanliness
Disliked: Communication
Great area to stay, walking distance to everything.
Great place convenient to our needs and just thr right size.
Emma
Stayed 1 night in Oct 2019
Verified
6/10 Okay
Verified traveller
19 Oct 2019
Liked: Amenities
Disliked: Cleanliness, staff & service
I loved the view, from the upper level pool, but property was to confusing to navigate, and wasnt aware that i was booking thru a second party and not the company.