Dear Leigh!Our staff greatly appreciates your kind feedback recognizing our efforts! We try our best to ensure guests feel at home and comfortable at the motel and this feedback inspired us to keep doing more. We are conveniently located as well, close to the Gabba, Suncorp, CBD, and South Bank plus lots of restaurants, pubs, stores and bars nearby! We are glad you had a good experience and we look forward to welcoming you again soon.

Hi Glenn,We'd just like to say thank you for taking the time to leave our hotel a great review.Thank you very much.RegardsCityStar Lodge

Hello Matt!Thank you so much for staying with us. It makes us quite happy to know that you would want to return!We hope to welcome you soon then.Kind Regards

Dear Karen!It thrills us to note that you found our accommodation clean and equipped with excellent facilities. Our staff is very pleased to note you felt welcome at the motel. We pride ourselves on our earnest staff team and it is very encouraging to read your feedback. We hope to welcome you again sometime soon. Kind RegardsCityStar Lodge

Hello Jennifer!Thank you so much for leaving us a kind review and we ae glad that you found our rooms spacious and clean!We hope to welcome you sometime soon again.Kind Regards

Hi Llewllyn,We are so glad you enjoyed staying with us. We all look forward to seeing you again soon.RegardsCityStar Lodge

Thank you so much for your kind review Steve. We are so pleased that you enjoyed your stay with us

Dear Kimmy,Thank you for sharing your glowing review with us! We're thrilled to hear that you found our property excellent, quiet, and well-equipped with everything you needed for a comfortable stay. It's wonderful to know that our staff provided you with helpful service throughout your visit.We appreciate your feedback regarding the cleanliness of the room, and we apologize for any oversight in this regard. Rest assured, we'll address the issue promptly to ensure a pristine environment for our guests.We're delighted to hear that you were impressed with your overall experience and that you're planning to stay with us again. We can't wait to welcome you back for another fantastic stay!Warm regards,

Dear Paul,Thank you for your positive rating! We're glad to hear that you had a pleasant experience during your stay at our motel. Located within walking distance of the Gabba and South Bank, as well as being close to the city center and numerous eateries and cafes, we strive to offer convenience and comfort to our guests. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,

Dear Lavinia,Thank you for the perfect 10/10 rating! As a family-owned motel, we're dedicated to providing both luxury and affordable comfort to our guests. Your satisfaction means the world to us, and we're delighted to have exceeded your expectations. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,

Hello Nicolee,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that our location served you well for exploring both the Gabba and the Kangaroo Point area.It's wonderful to know that our motel's position added value to your experience. We look forward to welcoming you back on your next visit to the area.Warm regards,

Hello Lynn,Thank you for choosing our motel for your recent stay and for taking the time to leave us a review. We're thrilled to hear that you found our accommodation great and affordable.We understand that noise can sometimes be a challenge, especially in a family-friendly environment. While we strive to ensure a peaceful atmosphere for all our guests, we appreciate your understanding that occasional disturbances are beyond our control.Your perfect rating means a lot to us, and we're glad that overall, your experience was positive. If there's anything specific you feel we can improve upon to make your next stay even better, please feel free to share your thoughts with us.We hope to have the pleasure of welcoming you back again soon!Warm regards,

Thank you so much for your review score. Hope to see you again when you visit Bribane

Thank you for taking the time to write a review. We are overjoyed that you enjoyed your stay.

Dear Jule,Thank you for the fantastic 5/5 rating! We're thrilled to hear that you enjoyed your stay with us. Situated in a central location, our motel offers easy access to the Gabba, South Bank, and the bustling city center. We're delighted that our proximity to these attractions, as well as the abundance of eateries and cafes nearby, added to your overall experience. We appreciate your feedback and hope to welcome you back soon for another wonderful stay.Best regards,

Dear Stuart,Thank you for providing us with your rating. We're sorry to see that your experience fell short of expectations, as indicated by your 2/10 rating.While we would have greatly appreciated some additional feedback to better understand your concerns, we respect your decision to provide only a rating. We're committed to providing excellent service to all our guests, and we regret any shortcomings during your stay.If there's anything specific that we can address or if you'd like to discuss your experience further, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we'd welcome the opportunity to make things right.We hope you'll consider giving us another chance to exceed your expectations in the future.Warm regards,

Hi Hannah, Thank you so much for taking the time to give us a wonderful review. It greatly pleases us to hear that our staff made your check-in welcoming and assistive, I will be more than happy to pass that along to Sam :) Thanks again for taking the time to review us. Hopefully, we will see you againHave a wonderful day.Kind RegardsMel :)

Awesome Marc, thanks for sending a review score. Glad you had a great stay.

Thank you so much, Maria, it's always great to get positive feedback. I will pass your comment on to our housekeeping team and we look forward to seeing you next time you visit Brisbane.

Wow, thanks for the top score. We're so pleased you had a great stay.

Thank you for your review. We are very pleased you had a great stay and are looking forward to seeing you again next time you come for a game at the Gabba

Thank you so much for your review. We are very happy that you had a great stay.

Thank you so much Denise. We are pleased you had a great stay.

Thank you for your response

Thank you for your feedback Steven, it's always good to get a guest's perspective. We are glad you had a great stay.

Thank you for your response

Thank you for your review score. If you had a problem at all it would be good to hear about it. Please email to reservations@citystar.com.au

Thank you so much Iris. We are pleased you had a great stay.

Dear Tim!We are immensely grateful to you for taking the time to leave us a kind and detailed review. We are very glad that you found our staff friendly and helpful. It is very motivating for our staff to have their efforts appreciated and your kind words inspire us to do more. I am thrilled to know you enjoyed the walks to the South Bank and the Kangaroo Point and that you found our beds comfortable. The disadvantage to our location can be noise, but we try our best to accommodate our guests in quieter rooms, and having a chat with us before arriving is the best time to get it all sorted!Thank you so much once again Tim, and we are eager to welcome you whenever you choose to stay with us again. Kind Regards,

Thanks Vladilena, we are ecstatic that you had a great stay

Hello Quintin!We are very glad to know that you found the room nice and clean and our staff helpful and kind. This is very encouraging for us and we thank you for your kind review. Please let us know the next time you are staying with us and we hope we can offer you an even better experience. Kind Regards,

Thank you so much for your feedback

Thank you for your excellent review. We are so pleased you enjoyed your stay.

Thank you so much for your review. We are glad you had a great stay.

Hello Raymond!It makes us extremely happy to know that you found our stay of good value. Thank you so much for staying with us and we hope to welcome you again. Kind Regards,Fareeha Almas

Hello Will and Himena!Thank you so much for your kind and encouraging words. It really inspires us to work more and offer even better services. It makes me really happy to note that you loved the room and we're extremely excited to have you as our repeat guest again! I am really sorry about the thin walls, the old-style motel has vents for better circulation and can cause sound to travel. Please come ask us if you anything else :))Kind Regards,Fareeha Almas

Hello Tatiana!Thank you so much for your kind feedback! I am happy you found our location central. Hope to welcome you again :)Kind Regards,

Thank you so much for your review score. We hope to see you again soon.

Thank you so much for your excellent review. We are overjoyed that you had a great stay at City Star Lodge and hope to see you back again.

Thank you for your feedback.

Thank you for your feedback David. We are pleased you enjoyed your stay and found our location perfect for your needs.

Hello Berdi Berdiyev!Thank you so much for taking the time to leave us detailed feedback on how we can improve. We are happy that you found our room clean, our facilities to be fully functional, and our free-onsite parking useful. We are sorry to hear that the noise from the road disturbed you, we are centrally located on the Main street, Kangaroo Point, just a short walk away from the city as well as the South Bank, which may mean that sometimes it gets a little noisy. We do have some recently refurbished deluxe studio rooms with plenty of power points by the bed, a self-contained kitchenette, and a clean, modern feel for that extra bit of comfort. Please give us a call next time you choose to stay with us and we can offer you these rooms and improve your stay experience. Kind Regards,

Thanks for your review Karla. So pleased you enjoyed your stay.Regards

Hello Anup!We are thrilled to know that you enjoyed your stay with us and we thank you for taking the time to leave us a 5-star rating!We hope to welcome you soon again :)Kind Regards

Hello Wendy!thank you so much for taking the time to leave us detailed feedback! Yes, we unfortunately do not have a lift but we will accommodate you on the ground floor the next time you're staying with us! Please call us and let us know if you have any other preferences that we can keep in mind! Also, we do have bedside reading lamps if you require one :))I am happy to know that you found the room spacious and I am sorry about the trouble you may have had with curtains and the bathroom door. I hope the next time you stay with us is an improved experience!Kind Regards,

Hello Jessica!Thank you so much for taking the time out to leave us such an encouraging review. I am also happy to inform you that we have recently refurbished some of our rooms into modern studios with a self-sufficient kitchenette. The next time you stay with us, please give us a call so that we are able to offer you these studio rooms! It makes us immensely happy that you found our location convenient and our services such as free onsite parking and easy late check-in mechanism made your stay better. Our staff tries their very best to ensure guests feel at home when they stay with us and your kind review motivates our staff to do more :))Thank you so much once again.Kind Regards,

Thank you for staying with us. We are pleased you enjoyed your stay.

Hi Sean,Thank you for your review. We are very happy that you enjoyed your stay.

Thank you so much Indeya, we are so pleased you enjoyed your stay at City Star Lodge

Thanks so much. Glad you enjoyed your stay.Regards