Brinchang Apart Hotels

"This hotel should re classified as a 2 star hotel. Breakfast was expensive and stale food serve. Cobwebs on windows. Rooms were not upto the mark. Windows not cleaned. Bathroom not clean too. Our toilet kept flooding too."

"The staff were very friendly and welcoming, especially the young man at reception during check-in and the breakfast restaurant manager. However, the overall experience was average. The room for two was quite small and rather dark, although it was clean and nicely maintained. The bathroom is in the typical Malaysian style, so after showering the whole floor becomes wet. A floor squeegee would really help. The towels had visible stains, which was disappointing. In the restaurant, many of the chair covers were stained. Breakfast options were limited for a European guest – mostly toast and beans. I tried some of the local dishes, but they felt too heavy for breakfast. On a positive note, the samosas and spring rolls were very good. Overall, it was an okay stay, but there is room for improvement. "

"Rom not tok tidy"

"The overall cleanliness of the room was below acceptable standards. The furniture was poorly maintained and felt outdated, as if sourced from second-hand stores many years ago. The in-room safe was not functioning properly. Breakfast was extremely disappointing. The food was cold, the selection was very limited, and birds were eating directly from the buffet tables, which raised serious hygiene concerns. We dined at three different restaurants during our stay, and the food quality was consistently low. The professionalism of the service staff was also lacking. On one occasion, I observed staff carrying food with their thumbs inside the bowls, directly touching the food. Service was difficult due to communication issues. Several waiters avoided eye contact when we tried to request items, and some did not speak English, making basic interactions challenging. The only positive aspect of this hotel is its beautiful location and breathtaking landscape. Unfortunately, this alone does not compensate for the poor standards in cleanliness, food quality, and service. I cannot recommend this hotel."

"A simple decent room. Place is cold and humid so coild.see black spots (mould) near basin area. Not sure what to do because it is the highlands. Maybe use dehumidifiers? Service is above average. Can visit again."

"EXTREMELY DIRTY. ITS FILTHY. I PROMISE YOU ITS NOT WORTH IT. THE TOWELS ARE FILTHY. THE BATHROOM IS GROSS. THERE ARE BUGS ON THE WINDOWS. THE TOILET DOESNY WORK. THE BATHROOM IS WET. The owner is very nice and understands that his place is a budget hotel. Regardless, I am a budget traveler but this is just atrocious. "

"I had booked two rooms but they only had one room. The fabric and furniture and furnishings were very poor. Bath towels were very old and brown with age. No coffee making facilities, television not working Windows not able to close. No controls in room for the aircondition. Only positive thing was the first receptionist was very apologetic and helpful but everything was out of her control. Certainly wouldn’t recommend any one staying there"