Front of property

Reviews of River Mountain Lodge

3 out of 5
River Mountain Lodge
100 South Park Avenue, Breckenridge, CO

Reviews

7.8

Good

Rating 10 - Excellent. 186 out of 600 reviews" "
Rating 8 - Good. 238 out of 600 reviews" "
Rating 6 - Okay. 100 out of 600 reviews" "
Rating 4 - Poor. 59 out of 600 reviews" "
Rating 2 - Terrible. 17 out of 600 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Varun

Disliked: Cleanliness, staff & service, property conditions & facilities
Checking processes is stupid, we had to walk 15 mins to another hotel to get the keys and back another 15 after skiing. Room had temperature settings fixed to very hot, we slept witht the window open the entire night, bed was mediocre for the price we paid. Hot tub was closed and had to take a hot bath in my bathtub. No breakfast, i would recommend find a days inn or something and save some money
Stayed 1 night in Feb 2024
Response from Vacasa Reviews Team on 2 Mar 2024
Varun, thank you for your review. We apologize for any inconvenience you experienced when you visited us. Our goal is to provide carefree stays, and your feedback helps us to understand that some areas could be improved. We regret that we did not meet your expectations during your recent stay. Thank you for sharing your thoughts, and we hope to have the opportunity to provide a better experience in the future!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 4 nights in Mar 2020

4/10 Poor

Barb, WI

Travelled with family
Disliked: Amenities
This unit (W330) was listed as a full kitchen with a king bed. Instead it had a dorm size refrigerator that froze all our food. It had a toaster that you needed to place by the bathroom sink which had the only reachable outlet. It had poor lighting with one bedside lamp that had no outlet accessible. The check in process with Wyndham was odd with the offic inside the ski shop. Would never go back.p to this property.
Stayed 4 nights in Mar 2020

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Lots of space for a group
Stayed 1 night in Feb 2020
Response from Silvia- River Mountain Lodge on 6 Mar 2020
Great to hear you had a wonderful experience with your stay. More importantly, our staff will appreciate the effort they have put into cleanliness. Thanks for staying with us. We appreciate your feedback!

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, room comfort
River mountain lodge
Very convenient for skiing. Checkin was a bit confusing as two desks that didn’t work with each other. Nice new restaurant on bottom floor
Stayed 5 nights in Feb 2020
Response from Silvia - River Mountain Lodge on 6 Mar 2020
Great to hear you enjoyed the convenient skiing. The two desks for check-in can be a bit confusing when there is more than one management company for the same property as every unit is individually owned. More importantly, our staff will appreciate the feedback. Thanks for staying with us. We appreciate your feedback once again!

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020
Response from Silvia - River Mountain Lodge on 6 Mar 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Loren give us the worst customer service! She is a liar and not nice at all. She was the baddest person in all town!!!! Other than her, everything was fine same with the rest of the people in the hotel that was really friendly and helpful!! But Loren its not supposed to work with people at all !!!!
Stayed 3 nights in Jan 2020

6/10 Okay

Zach, Denver

Travelled with family
Liked: Amenities
Disliked: Staff & service
The hot tub and pool were nice, and the location was excellent. I was disappointed in the cleanliness of the place, as the surfaces had not been cleaned. The shower in the upstairs bathroom did not work properly. Also, when the neighbors were super noisy at 1am and I called reception, they transferred me to another “reception” who said they couldn’t do anything, so I had to confront them myself.
Stayed 1 night in Jan 2020
Response from Silvia - River Mountain Lodge on 6 Mar 2020
Sorry to hear about the unfortunate experience. It can be a bit confusing when there is more than one management company for the same property as every unit is individually owned. More importantly, we will communicate with our staff and partners in regards to your concerns. Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Jan 2020
Response from Silvia - River Mountain Lodge on 6 Mar 2020
hanks for staying with us. We appreciate your feedback!

10/10 Excellent

TJ, KS

Travelled with family and small children
Liked: Cleanliness, amenities
We liked that it was right at the bottom of 4 O'clock run, so basically a ski-in accommodation. We also like the bus stop right in front of the building. The underground parking was warm and safe. We had a mild frustration regarding the mandatory ski check-in, which stemmed from the staff's lackadaisic attitude toward retrieving your skis and getting you out the door. We missed a bus on one occasion due to "be with you in a minute" while the staff conversed behind the counter and in the office.
Stayed 3 nights in Dec 2019
Response from Guest Services on 21 Jan 2020
Thank you for the feedback. We are glad you enjoyed your stay. We will share this information with the HOA managers who operate the ski check.

8/10 Good

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Guest Services on 21 Jan 2020
Thanks!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location, needs some updating
the condo was clean, the bathroom updated. There were a few decor details that needed attention: no working florescent bulbs in the kitchen, a naked bulb hanging at the entry. Simple things to fix. Great location.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Only one towel, no full kitchen, mold on wall in shower, difficult to find check in desk.
Stayed 2 nights in Sep 2019
Response from Guest Relations on 9 Nov 2019
Thank you for sharing your experience.

10/10 Excellent

Jennifer, Albany, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had extras we appreciated: humidifier, fan. Location is excellent, only a few steps from the center of town and a short walk to hiking trails.
Stayed 1 night in Sep 2019
Response from Guest Relations on 9 Nov 2019
Thank you for staying with us!

8/10 Good

Anthony

Stayed 1 night in Sep 2019

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Guest Relations on 28 Sept 2019
Thank you!

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019
Response from Guest Relations on 28 Sept 2019
Thank you for staying with us.

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Stayed 4 nights in Sep 2019
Response from Guest Relations on 28 Sept 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Close to venue, easy walks to stuff and food. Nice staff easy to chat with and helpful
Stayed 2 nights in Sep 2019
Response from Guest Relations on 28 Sept 2019
Thank you for staying with us!

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We were told there was one parking spot per room, the parking garage was full, we were told to use the employee parking, it was full, we were then told to go to public parking, walking distance, and to get our car out then next morning by 10 AM. The condo was too small for the size/shape of table and chairs. On busy/noisy road couldn't keep windows open for air and no A/C
Stayed 2 nights in Aug 2019
Response from Guest Relations on 6 Sept 2019
Thank you for sharing your experience.

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
Property is co located with River Mountain Lodge Hotel, a full service hotel. Was not aware of the difference. No maid service. Room was OK with great view of the mountains. Mini refrigerator was uncontrollable. Didn't matter the setting, everything froze. Had to thaw half gallon of milk every morning for breakfast. On the other hand, found we like crunchy raspberries.
Stayed 4 nights in Aug 2019
Response from Guest Relations on 6 Sept 2019
We are glad you enjoyed your view!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
I would not recommend this Wyndham property. It was in need of deep cleaning, some maintenance, and more kitchen utinsels and more.
Stayed 1 night in Aug 2019
Response from Guest Relations on 6 Sept 2019
Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
This was a great place to stay and very close to downtown. Wonderful that parking was included so you can leave your vehicle and walk around or take shuttles. Great rooms and I loved the balcony with a view of the ski mountain
Stayed 1 night in Aug 2019
Response from Guest Relations on 6 Sept 2019
We are glad you loved the balcony and view!

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019
Response from Guest Relations on 6 Sept 2019
Thank you for staying with us!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location clean nice people at the desk that’s all I want to say
Stayed 2 nights in Aug 2019
Response from Guest Relations on 6 Sept 2019
Thank you for staying with us!

4/10 Poor

Lance

Disliked: Cleanliness, property conditions & facilities, room comfort
Not impressed at all
Seriously hardcore Meh... No way to cool the room except through open windows, decor from vintage 1993 pottery barn, crazy 10am checkout, weird deep carpet that in no way could be clean. Positives is underground parking and only a block off of the main drag in Breck.
Stayed 1 night in Aug 2019
Response from Guest Relations on 6 Sept 2019
We are glad you enjoyed the location and parking!

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2019
Response from Guest Relations on 6 Sept 2019
Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2019
Response from Guest Relations on 6 Sept 2019
Thank you!

4/10 Poor

Dee

Disliked: Cleanliness, staff & service, property conditions & facilities
Think Twice!
Check in was confusing and unprofessional. We felt like we were being sent to the basement for lessor guest. The room was very outdated and not peculiarly clean. The toilet seat was broke and the room had no air conditioning. Location was excellent very close to the Main Street but other than that the service and room was a disappointment.
Stayed 2 nights in Jul 2019
Response from Guest Relations on 6 Sept 2019
Thank you for sharing your experience.

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The room was old, crowded and outdated. Only positive was the sound of the river outside.
Stayed 1 night in Jul 2019
Response from Guest Relations on 28 Sept 2019
We are glad you enjoyed the river.

8/10 Good

jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Your staff (orbitz) never returned the call about adjusting my reservation. The kitchen had a slight rotten food smell. The room was right next to a busy road with lots of traffic & road construction at night.
Stayed 5 nights in Jul 2019

6/10 Okay

rochelle

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely awesome location. We had a great time while here at the property and in Breckenridge!!
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It probably was awesome. very nice room. everything is great except no air conditioning in rooms they give you fans but there so loud you can’t sleep. And it’s 100 degrees out side during the day.
Stayed 4 nights in Jul 2019
Response from Guest Relations on 20 Jul 2019
Thank you for staying with us!

4/10 Poor

Rita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disapointing
A plain lousy Hotel, dirty room and terrible check in. Would never come again
Stayed 1 night in Jul 2019
Response from Guest Relations on 20 Jul 2019
Thank you for your feedback.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2019
Response from Guest Relations on 20 Jul 2019
Thank you for your feedback.

8/10 Good

Joyce

Liked: Staff & service, room comfort
Great location + a bit better than basic
Wonderful location, within walking distance of everything you come to Breck for! Howevern furnishings are a bit dated and worn and the bathrooms definitely need updating. That said, it’s functional and convenient.
Stayed 1 night in Jun 2019
Response from Guest Relations on 20 Jul 2019
Thank you for staying with us!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice property right in the middle of downtown. We walked to all the stores saving parking fees. Room was clean and stocked with sufficient amenities to make our stay pleasurable. The one thing that stood out to me that I didn’t like was how dreary the hallway and room was. The hallway was dimly lit and just gave me the wrong impression right off. The room had no wall hangings. The walls were bare. It just Felt un-homey.
Stayed 2 nights in Jun 2019
Response from Guest Relations on 20 Jul 2019
Thank you for your feedback.

8/10 Good

Keith

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Guest Relations on 20 Jul 2019
Thank you!

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the nice room it was located close to everything we did in Breckenridge.
Stayed 7 nights in Apr 2019
Response from Guest Relations on 20 Apr 2019
Thank you for your review!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Guest Relations on 20 Apr 2019
Thank you for sharing your feedback.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Guest Services on 5 Apr 2019
Thank you.

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 4 nights in Mar 2019
Response from Guest Services on 5 Apr 2019
Thank you.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Garage parking. Nice sized room. Clean.
Stayed 3 nights in Mar 2019
Response from Guest Relations on 29 Mar 2019
Thank you for your review!

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming pool is in the center of the hotel creating loud echoing noises. A far way from the main area & mountain..Beware of the $15.00 per day resort fee.
Stayed 2 nights in Mar 2019
Response from Guest Relations on 16 Mar 2019
Thank you for your review. We are curious if you stayed at River Mountain Lodge by Wyndham because we do not have a daily resort fee and are located one block off of Main Street and one block from the gondola.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location Great Price very friendly staff
Stayed 1 night in Feb 2019
Response from Guest Relations on 24 Feb 2019
Thanks for staying with us!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was centrally located close to shops and sports
Stayed 3 nights in Jan 2019
Response from Guest Relations on 16 Feb 2019
Thank you for staying with us!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! It was perfect to catch the bus right out front to the gondola in the morning and ski right down to the lodge at the end of the day. Walk right out the back entrance to Main St. The room was dated but comfortable. Definitely worth the price for the location!
Stayed 2 nights in Feb 2019
Response from Guest Relations on 16 Feb 2019
Thank you for staying with us!