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"We booked the Vulkan Wellness Panzio Hotel and arrived at 3.55pm. We were told there was a receptionist until 8 pm but no one was there. There was a notice on the door to ring. We phoned the number and were told no room was alocated to us but we had been given a room in the sister hotel. It took us some time and a number of phone calls and an email to the same person to gain the address of this second hotel due to language barriers. We arrived to thishotel and a young male receptionist told us...

"Mooi nieuw hotel met een geweldig belevenis en een voortreffelijke spa!"

"Decent rooms and decent breakfast"

"Our room was beautiful and the location was great. "

"Excellent hotel, great staff."

"It was a great place to stay- room was a bit older but it was clean and comfortable. The pool, sauna and breakfast was great. "

"Probably the best hotel experience in Hungary. Very clean, new, excellent bed etc."

"Good location and very comfortable stay."

"excellent hotel with great design and art, beautiful city, great neighborhood, "

"Perfect few nights away from the kids. Good food, nice staff, outside pool was on the colder side."

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"reception and staff not readily available when required"

"We had a very pleasant stay in the hotel, staff were efficient and helpful, food was lovely! "

"My room was clean.... no TV, however shower was outside, toilet was outside. The toilet was dirty, no toilet paper!!!! I paid 2 nights, I left after 1 night... yak, yak, yak..."