Lobby

Reviews of Hilton Boston Logan Airport

4 out of 5
Hilton Boston Logan Airport
One Hotel Drive, Boston, MA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1746 out of 2709 reviews" "
Rating 8 - Good. 564 out of 2709 reviews" "
Rating 6 - Okay. 207 out of 2709 reviews" "
Rating 4 - Poor. 101 out of 2709 reviews" "
Rating 2 - Terrible. 91 out of 2709 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis, Worcester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to the airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Courteous staff. Ozzy was great!
Stayed 1 night in Mar 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was right next to the airport and the shuttle service to the terminals was very convenient. Definitely worth staying at if you have an early morning flight
Stayed 1 night in Mar 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was great. Very quick and convenient shuttle to the airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Sue

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and neat, beds were very comfortable and shower had great water pressure. Staff was polite and courteous
Stayed 1 night in Mar 2024

10/10 Excellent

DEREK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this Hotel. So convenient for the airport - easily walkable. Lovely comfortable, clean and quiet room. Lovely domestic staff. Fantastic pool area. Cafe Presto and in room dining not great.
Stayed 1 night in Mar 2024

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel with great proximity to Boston Logan airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was great except for room service bathing into my room at 7:30 am
Stayed 1 night in Mar 2024

10/10 Excellent

michelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at the airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Liked: Cleanliness, amenities
Great option for those early am flights
Stayed 1 night in Mar 2024

10/10 Excellent

slynn6776

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Erin, Las Vegas

Liked: Cleanliness, property conditions & facilities
Easy to airport
Stayed 1 night in Jan 2024

2/10 Terrible

Aaron

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was very nice; the only issue is that it is located in an inconvenient location. There isnt much of a way to get out into Boston without spending a fortune on transportaion for those not driving.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kevin

Nice and close to airport, parking on property , great deal
Stayed 1 night in Mar 2024

8/10 Good

Darci, Fargo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Location to airport
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Hilton at Logan airport is money well spent every time. For an early morning flight, it takes the stress of Boston traffic out of the equation. The restaurant is decent and very convenient. I will say that I’ve had a little issue leaving the Hilton parking garage. I haven’t been able to prepay at the kiosks in the garage. The card reader at the gate is awkward if accessed from a taller vehicle or truck.
Stayed 1 night in Mar 2024

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the proximity to the airport! Nice hotel!
Stayed 1 night in Mar 2024

8/10 Good

Havilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was very kind to help me so close to closing! Shuttle was very easy in the morning.
Stayed 1 night in Mar 2024

10/10 Excellent

lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff & bell staff are incredibly kind & helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Peter, Edgartown

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the airport - super convenient.
Stayed 1 night in Mar 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was spot on. The food was delicious and our wake up call was loud and on time. 👍
Stayed 1 night in Mar 2024

8/10 Good

Mary

Travelled with partner
Liked: Amenities
Close to airport
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good job
Stayed 1 night in Mar 2024

2/10 Terrible

Margo

Travelled with family, Business traveller
I had an emergency and canceled late. I was told that I will be charged the full $290.00. I understand that I was outside the free cancellation window, but I was hoping an exception could be made and that the late cancellation fee would not be so exorbitant.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

The phone in my room did not work so I was unable to order room service
Stayed 1 night in Mar 2024

6/10 Okay

Jody

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Anthony

Stayed 1 night in Mar 2024

10/10 Excellent

Nancy Danforth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Susan, West Lebanon

Stayed 1 night in Mar 2024

10/10 Excellent

Lee

Liked: Property conditions & facilities
Extremely convenient hotel access to most Logan terminals—either their frequent shuttles, or just walk from Hilton over to central parking garages then to your terminal gate. In house restaurant serves Boston themed food that is generally better pub food than you would expect from a chain hotel kitchen! Extremely quiet esp. higher floors—even though right in middle of airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel was super clean and comfortable. Shuttle to airport was right on time
Stayed 1 night in Feb 2024

10/10 Excellent

Claudia

Stayed 1 night in Mar 2024

8/10 Good

Guler

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient airport hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024

8/10 Good

Jeffrey, Saco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best on-airport hotel I’ve ever stayed in.
Stayed 1 night in Mar 2024

10/10 Excellent

Tatjana

So far so good!
Stayed 1 night in Mar 2024

10/10 Excellent

gloria, Orleans

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So close to the airport my friend could walk to his Delta flight gate!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Blake, Wells

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inviting
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 1 night in Feb 2024

10/10 Excellent

flora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Erna, Seltjarnarnes

Business traveller
Always good
Stayed 1 night in Mar 2024

2/10 Terrible

Jonathan, Shelton

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One overworked agent checking in a big line of people. Manager nowhere to be seen. Unacceptable.
Stayed 1 night in Mar 2024

2/10 Terrible

Sharon

Disliked: Cleanliness, property conditions & facilities
Put us in a handicap room, air filter needs to be cleaned. I complained to the front desk, response was I booked through a third party. I also shared I am a Hilton Member, which the front desk check in was fully aware.
Stayed 1 night in Mar 2024

10/10 Excellent

Michele

Stayed 1 night in Mar 2024

10/10 Excellent

RICHARD

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service
Nice room, clean, seems quiet. All the staff has been helpful and efficient.
Stayed 1 night in Feb 2024

10/10 Excellent

Sabrina

Travelled with partner
Inviting
Stayed 1 night in Feb 2024