Exterior

Reviews of Copley House

3 out of 5
Copley House
239 W Newton St, Boston, MA

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1103 reviews" "
Rating 8 - Good. 321 out of 1103 reviews" "
Rating 6 - Okay. 133 out of 1103 reviews" "
Rating 4 - Poor. 64 out of 1103 reviews" "
Rating 2 - Terrible. 29 out of 1103 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

NGUYEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and affordable place if you want to spend a weekend in Boston. Walkable to Newbury street and other places in the back bay area. The place has everything you need and very clean. I booked a shared bathroom room and it was a bit inconvenient for us to leave our room for a bath but other than that, this place is great! Highly recommend!
Stayed 2 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Sumita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property made you feel like a local. The apartment style with a small kitchen makes it feel like home, and 'as if I live there'. It has a small-business feel because of the loveliness of the staff. i will definitely come back to stay at Copley House.
Stayed 4 nights in Mar 2024
Response from Staff on 25 Mar 2024
Thank you so much for staying with us, we greatly appreciate your feedback! :)

10/10 Excellent

Zebulon

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for a great stay!
Stayed 2 nights in Mar 2024
Response from Staff on 25 Mar 2024
Thank you for staying with us!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome setting and great location!
Stayed 3 nights in Mar 2024
Response from Staff on 25 Mar 2024
Thank you so much for staying with us, we really appreciate your feedback!

10/10 Excellent

Cui-Zhu, Cos Cob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like we got to experience what locals live like in the Copley residential area. Enjoyed having extra space and kitchen, compared with a typical hotel room. Room was well appointed and very comfortable. We stayed in a 1 bdrm unit on St. Botoloph street property, which was a very busy street so be careful when you have to cross the streets around here. The unit was in a nice brownstone walk up. Parking is almost impossible around here due to the fact it is limited to residents, but we lucked out finding a spot on Huntington late night until 8am next day. We also lucked out the next day securing one of Copley House’s parking space nearby the 2nd night (check with reception desk for availability). 7-11 convenience store 2 blocks away, couple of T stations nearby for Orange and Green lines were very convenient for exploring town. Walk to the Symphony, NEU, Prudential/Copley, cofee shops etc - location was so convenient. Reception folks were so nice, helpful and communicated well with us on everything from late night access to units, to parking information. We hope to stay here again next time we visit Boston.
Stayed 2 nights in Mar 2024
Response from Staff on 25 Mar 2024
Thank you so much for staying with us, we appreciate your great feedback!

10/10 Excellent

Heidi, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Copley House while attending a conference. The staff was very welcoming and helped carry my bags to my room and held them after check out. The Copley House offered great views and was walkable distance to many restaurants and museums.
Stayed 5 nights in Mar 2024
Response from Staff on 23 Mar 2024
Thank you so much for staying with us, we greatly appreciate your feedback!

10/10 Excellent

Matthew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I adored our stay at the Copley House! 10/10 recommendation especially if you are looking for an affordable and convenient place to stay in Boston!
Stayed 1 night in Mar 2024
Response from Staff on 22 Mar 2024
Thank you so much for staying with us, we greatly appreciate your feedback!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Staff on 23 Mar 2024
Thank you so much for staying with us!

10/10 Excellent

Dana

Travelled with partner
I just love The Copley House! This was my second stay there & we will be coming back again in May. It’s clean, centrally located & the staff is amazing! I highly recommend it!
Stayed 2 nights in Mar 2024
Response from Copley House on 21 Mar 2024
Thank you for staying with us, we really appreciate your feedback!

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location! The room and bed were comfy. Location was perfect…However, the bathroom was tiny and kind of dingy and definitely needed an update. If you are larger than 220lbs you will not fit on the toilet!
Stayed 1 night in Mar 2024
Response from Staff on 22 Mar 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about it except that it was a rather noisy at night due to the traffic and hardwood floors. There is also no thermostat in the room though the staff were very helpful in changing the temperature to my desired comfort level once I requested it.
Stayed 4 nights in Mar 2024
Response from Staff on 22 Mar 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Jinliang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty good
Stayed 3 nights in Mar 2024
Response from Staff on 19 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Makayla

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Staff on 19 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Will

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Expensive parking, sheets had spots on them, towels had hair on them, building was quite old. Dog friendly & plenty of space though which was great. Overall was good, would look elsewhere if returning to Boston, though.

2/10 Terrible

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent to have small kitchen. Great location. I shared a bathroom that was ok but I really enjoyed the room
Stayed 2 nights in Mar 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! One of the best places we stayed throughout our 2-month holiday. Beautiful old house, close to shops, food, interesting places, and even the city if you want to walk a bit further, or just go to the nearby subway station. Very friendly staff too.
Stayed 2 nights in Jan 2024
Response from Staff on 17 Mar 2024
Thank you so much for staying with us, we greatly appreciate your feedback!

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The block is really quiet and safe. Facilities are good and easy to use. Cook is available. Restroom is also clean and good. Everything is perfect but the only problem is there’s no curtains except shutters, and the bed faces the windows, so the sunlight prevented me from taking a nap.
Stayed 2 nights in Mar 2024
Response from Staff on 16 Mar 2024
Thank you so much for staying with us, we appreciate your feedback!

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
-
Stayed 4 nights in Mar 2024
Response from Copley House on 13 Mar 2024
Thank you for staying with us, we really appreciate your feedback!

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the general atmosphere (and we were lucky to have a nice view). As someone who had lived in Boston and was coming back to visit, it was extra nice to have a place that really felt like a little home away from home.
Stayed 2 nights in Mar 2024
Response from Staff on 12 Mar 2024
Thank you for staying with us, we really appreciate your feedback!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Copley House on 12 Mar 2024
Thank you for staying with us, we really appreciate your feedback!

2/10 Terrible

khristine

Travelled with family
Disliked: Amenities
On the first floor basement level, due to discounted price, noisy, cold, heat didn’t work , bathroom very small.
Stayed 2 nights in Mar 2024

4/10 Poor

Vijay

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
great, comfortable bed. it's a studio apt. great front desk service. loud noise from either side of the apt -- when they use their shower and toilet. the desk is for namesake -- not very convenient for working.
Stayed 3 nights in Mar 2024
Response from Copley House on 12 Mar 2024
Thank you for staying with us, we really appreciate your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Better than a hotel room.
Stayed 2 nights in Mar 2024
Response from Copley House on 12 Mar 2024
Thank you for staying with us, we really appreciate your feedback!

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The areas was beautiful and the room was very comfortable and easily accessible. And the staff was always present if a need ever arised.
Stayed 4 nights in Mar 2024
Response from Staff on 6 Mar 2024
Thank you so much for staying with us, we greatly appreciate your feedback!

10/10 Excellent

Laura

Good
Stayed 3 nights in Feb 2024
Response from Staff on 4 Mar 2024
Thank you so much for staying with us, we appreciate your feedback!

8/10 Good

Briana

Stayed 2 nights in Feb 2024
Response from Staff on 1 Mar 2024
Thank you for staying with us!

8/10 Good

Gustavo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and convenient. Not that good room noise isolation
Stayed 2 nights in Feb 2024
Response from Staff on 29 Feb 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Katrin

Stayed 3 nights in Feb 2024
Response from Staff on 1 Mar 2024
Thank you so much for staying with us!

10/10 Excellent

Tyishah

Stayed 2 nights in Feb 2024
Response from Staff on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
凄く綺麗で、太陽の光もしっかりと差し込んでくるのでとても優雅に過ごせました。また泊まりたいです。
Stayed 3 nights in Feb 2024
Response from Staff on 28 Feb 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay for reasonable price. Excellent communication from staff.
Stayed 2 nights in Jan 2024
Response from Staff on 27 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Elize

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Only wish that door had more secure locks. Bathroom was clean but needs updating. Great kitchen and living space layout. Beautiful upscale location walking distance to prudential center and shopping on newbury street.
Stayed 2 nights in Feb 2024
Response from Staff on 24 Feb 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Copley House on 25 Feb 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the neighborhood. The room was comfortable, clean and had everything needed.
Stayed 2 nights in Feb 2024
Response from Staff on 23 Feb 2024
Thank you so much for staying with us, glad you enjoyed it!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024
Response from Staff on 23 Feb 2024
Thank you so much for staying with us, we appreciate your feedback!

8/10 Good

Krishna

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Staff on 23 Feb 2024
Thank you for staying with us!

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located for NEC and symphony hall and lots of food choices. The space was quite smartly laid out for two people. My son liked all the tv choices.
Stayed 2 nights in Feb 2024
Response from Staff on 21 Feb 2024
Thank you so much for staying with us, we greatly appreciate your feedback!

10/10 Excellent

Esteban

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed how it felt like a real home and right within walking distance of a variety of restaurants and bars!
Stayed 2 nights in Jan 2024
Response from Staff on 21 Feb 2024
Thank you so much for staying with us, we're glad you enjoyed it!

10/10 Excellent

Sally, Mission Viejo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Staff on 16 Feb 2024
Thank you so much for staying with us!

10/10 Excellent

Ernoul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice location nice room with all the facilities allowing even to eat there , great experience to live in a local house like it
Stayed 3 nights in Feb 2024
Response from Staff on 14 Feb 2024
Thank you so much for staying with us, we really appreciate your feedback!

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early and asked to drop my bags off and a room was ready so they let me check in early, saving a trip. Very curtious customer service. Studio had everything I needed for 4 nights.
Stayed 4 nights in Feb 2024
Response from Copley House on 13 Feb 2024
Thank you so much for staying with us, we really appreciate your feedback!

6/10 Okay

suqin

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Copley House on 14 Feb 2024
Thank you for your feedback

10/10 Excellent

Maher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Copley House on 14 Feb 2024
Thank you for your feedback and we're glad you enjoyed your stay!

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great find! So convenient to my business meeting, plus shopping and dining! Be ready for stairs if you get a place on a higher floor, it was good cardio though. Parking convenient and easy. Excellent spot, I hope to return!
Stayed 2 nights in Feb 2024
Response from Copley House on 5 Feb 2024
Thank you for your feedback, we're glad you enjoyed your stay!

6/10 Okay

suqin

Travelled with family
Liked: Staff & service
The location is very convenient and close to the Whole Food Market, but the sofa bed is old and very uncomfortable. Dryer and washer is located in the other property and costs $2 per load for dryer and $2 per load for washer. The information didn’t provide on the Expedia.
Stayed 5 nights in Jan 2024
Response from Copley House on 5 Feb 2024
Thank you for your feedback!

10/10 Excellent

Richeek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the center of Boston, one of the best place to live.
Stayed 3 nights in Jan 2024
Response from Staff on 2 Feb 2024
Thank you so much for staying with us!

10/10 Excellent

Melissa

We love staying at Copley House. The units are comfortable, well-furnished, well maintained and wonderfully convenient.
Stayed 3 nights in Jan 2024
Response from Staff on 31 Jan 2024
Thank you so much for staying with us, we greatly appreciate your feedback!