Bonapriso Hotels, Douala

"Extremely disappointing stay — listing is highly inaccurate ​We spent 13 nights here for our honeymoon and were deeply disappointed. The property listing is very misleading: it claims there are six pools, but there is only one small pool (with no deck chairs or seating) and no garden area at all. ​The amenities were equally poor. The washer and dryer were broken, and we were only provided with one bath towel for two people—no hand towels or face cloths or even a dish towel were available. The kitchen was barely functional, with an incomplete set of pots, cutlery, and utensils. To make matters worse, the cleanliness was unacceptable; the walls, windows, and kitchen counters were all visibly dirty. We expected a much higher standard for such a special occasion. You will also need to speak fluent French to have any type of conversation with staff."

"Airport shuttle was easy"

"The room is spotless, and the staff was courteous. Dinner and breakfast were both amazing at this hotel. I would definitely revisit in the future."

"The trash can next to the refrigerator wasn’t emptied. There was a roach in the room."

"Hotel was in a good location. Walking distance from many things. Clean and comfortable. Hot water and WiFi was good "

"This is one of the best hotels I have ever been to and has the best customer service I have ever seen. Vivian the front manager is an amazing manager and goes the extra mile to help clients and is always smiling and happy to help. The staff are well trained and the security is excellent. Issues with rooms are resolved promptly. Rooms are cleaned daily and the food in the restaurant is amazing. This is the best hotel in douala for those who need a good European standard hotel with amazing comfort and customer service. Will be returning soon as they made my stay enjoyable. "

"Fantastic Stay. Excellent Hotel. Highway recommended."

"I didn't find anything positive except for the location. The WiFi didn't work at all. This is a very old building whose owners joined the Ibis chain a few years ago."

"Good time Thanks "