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"Despite having a minor emergency, the staff at the Grand Palace went above and beyond in their efforts to help...honestly can't say I've experienced such terrific service. "

"The hotel is excellent and the rooms we had was lovely and spacious. Perfect comfortable bed. Perfect service and very friendly. The soap pumps in shower and sink are not working properly but lovely smell. Overall a very nice stay in a historical building. Roof terrace was a bonus "

"The rooms were beautiful"

"Wonderful location!"

"This is a great location to stay in Brno. It is a pleasant walk through all the sights of the Old Town. The included breakfast and parking was wonderful for us. Though it is an older hotel, I highly recommend it."

"This hotel is excellent value for money. Everything you need is there. The breakfast buffet caters for every want and need and the breakfast dining room is pleasant for a long breakfast. The rooms are well appointed and comfortable and housekeeping welcome feedback and requests and are responsive. The room windows are effective in cutting outside noise . Air conditioning is in each room and is adequate but not the best. We have stayed in summer and recently in autumn. The beds are huge and very comfortable and tea and coffee facilities are provided in each room. Staff are friendly and helpful, especially in the Bruno bar and restaurant. The food there is excellent and service is superb. A special mention for Hana, in the Bruno cafe who is exceptionally friendly and helpful as a server. The hotel is an easy 20 minute walk into town or you can walk 5 minutes to the trams or just across the road to the bus stops. Alternatively, it is about a £3 taxi ride into town via the Bolt taxi app. Kaufland supermarket is an easy walk away as is the Lužansky park if you wan a pleasant morning walk after breakfast. The hotel also has an excellent massage therapist, gym facilites, pool etc. This was our 2nd visit and we will certainly be back. "

"Clean room"

"You have to taper your expectations for a luxury stay. This is a novelty hostel to stay in. As it's a bunker, it really plays to the theme. It's deep underground and dark by design. It does wind up a bit chilly inside, but the sleeping bag i was provided was surprisingly warm. Breakfast was a simple affair, a basic buffet. You don't get any phone signal inside, but the wifi actually works for once. Showers attempt to be warm, but you have to keep it running to get some warmth, possibly not ideal if you're feeling under the weather. It's worth noting it's also a museum, so depending on where your room is, you may be hearing the music and videos for a fair amount of time during the day. I found that when the museum is closed on monday or any time after 7pm, you have to ring the doorbell for a member of staff to let you in. It can take them a while if you're coming back late at night, but not a big issue and at least it's secure. It's an experience, worth trying out, just be mentally prepared for it."

"While the property looks dated from the outside, the inside looks great. The room was spacious, equipped with all we needed. The breakfast was perhaps the highlight of our stay, as it offered plenty of very tasty options. Hope to return soon!"