Interior detail

Reviews of GIO Suites Parque 93 Bogotá

3.5 out of 5
GIO Suites Parque 93 Bogotá
Calle 93a Nro 9a 53, Bogotá, Distrito Capital

Reviews

8.6

Excellent

Rating 10 - Excellent. 238 out of 449 reviews" "
Rating 8 - Good. 131 out of 449 reviews" "
Rating 6 - Okay. 39 out of 449 reviews" "
Rating 4 - Poor. 24 out of 449 reviews" "
Rating 2 - Terrible. 17 out of 449 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Staff & service, amenities, property conditions & facilities
I’m a frequent traveler 70 countries. I have NEVER encountered management indifference such as I experienced here. Triple check the nonexistent amenities and don’t expect any level of concern for the quality of your stay!
Stayed 3 nights in Mar 2024

10/10 Excellent

Nicolas, Doral

Stayed 3 nights in Jan 2024

6/10 Okay

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good
Stayed 1 night in Jan 2024

10/10 Excellent

Anibal

Stayed 3 nights in Dec 2023

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and location
Stayed 2 nights in Nov 2023
Response from Greetings Hotel Gio 93 on 12 Dec 2023
Thanks for your review, Yanira! We are glad to know that you enjoyed the service and location of GIO Suites Parque 93 Bogotá. Our team strives to provide friendly and attentive service to all of our guests. We hope you had a great stay and we look forward to welcoming you again in the future.CordiallyGio Suites Parque 93

2/10 Terrible

sergio

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property was outdated, there is poor service by the front desk, and i asked for ice for a few drinks and there wasnt any, i dont recommend this place at all
Stayed 4 nights in Nov 2023
Response from Greetings Hotel Gio 93 on 12 Dec 2023
Dear Sergio,Thank you for sharing your comments about GIO Suites Parque 93 Bogotá. We apologize for the inconvenience caused. We will address these issues with our team to ensure improvements are made. We understand your disappointment about the lack of ice for your drinks. We appreciate your recommendation and will work hard to improve the guest experience.CordiallyGio suites Parque 93

6/10 Okay

Luis, San Antonio

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Moldy bathrooms, which is a health hazard. Very slow check in process. Location is excellent.
Stayed 6 nights in Oct 2023
Response from Greetings Hotel Gio 93 on 2 Nov 2023
Thank you for your review, Luis. We apologize for the inconvenience caused by the moldy bathrooms and slow check-in process. We appreciate your feedback regarding the excellent location. We will address these issues to ensure a more pleasant experience for our guests. Thank you for choosing GIO Suites Parque 93 Bogotá.Cordially Andrea Daza

4/10 Poor

Chris, Ramara

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Response from Greetings Hotel Gio 93 on 28 Sept 2023
Best regardDear ChrisWe appreciate you taking the time to rate our service, it is very important for us to know your opinion, your comments help us improve every day.We are sorry that your experience was not satisfactory, we would like to know what inconveniences arose that caused your perception to be so negative, in this way take action to provide comfortable spaces to all our guests.We hope to have your presence in our hotel on your next visits to the city.CordiallyAndrea Daza

6/10 Okay

Jose

Liked: Cleanliness
The area is really good but the hotel needs mayor remodel the restaurant breakfast is not good
Stayed 3 nights in Sep 2023
Response from Greetings Hotel Gio 93 on 28 Sept 2023
Best regardDear JoseWe appreciate you taking the time to rate our service, it is very important for us to know your opinion, your comments help us improve every day.We are sorry that your experience was not satisfactory. We are working on projects to remodel our spaces and provide better comfort to our guests. We will also work with our restaurant team to find better breakfast options.We hope to have your presence in our hotel on your next visits to the city.CordiallyAndrea Daza

2/10 Terrible

Damaso

Disliked: Cleanliness, property conditions & facilities
It needs lots of maintenance!
Stayed 1 night in Sep 2023
Response from Greetings Hotel Gio 93 on 28 Sept 2023
Best regardDear DamasoWe appreciate you taking the time to rate our service, it is very important for us to know your opinion, your comments help us improve every day.We are sorry that your experience was not satisfactory, we would like to know what inconveniences arose that caused the perception to be so negative, in this way take action to provide comfortable spaces to all our guests.We hope to have your presence in our hotel on your next visits to the city.CordiallyAndrea Daza

8/10 Good

Joan

Liked: Cleanliness, staff & service
It was all very good, the only point of attention is the unstable hot water supply. The hot water supply can suddenly fall out while showering.
Stayed 4 nights in Aug 2023
Response from Regards hotel gio suites parque 93 on 2 Sept 2023
Best regardDear JoanThanks for your review. We appreciate your comments about your stay at GIO Suites Parque 93 Bogotá. Our apologies for the inconvenience caused by the unstable hot water supply. We will take immediate action to address this issue. We hope to have the opportunity to welcome you again in the future and provide you with a more pleasant experience.CordiallyAndrea DazaManager Hotel Gio Suites Parque 93

4/10 Poor

Daniel

Disliked: Property conditions & facilities
When choosing this property I booked it for the convenience and the rating. This hotel is far from what is stated. Upon entering my room the room did not match the pictures I saw prior to booking. I returned the receptionist and asked why wasn’t I given the room that was pictured. They apparently did not have that room. The room I had was old and worn with spackle patches on the walls and door. Bathroom was run down and old not updated, bed looked worn with a dent in it. Floors had scrape marks and so did the furniture and walls. I was offered another room. The host and I went to see 2 other rooms that were available. They were not much better. I chose the the best out 3 since this was my only option except for leaving and having to pay for the time I booked and to find another hotel and pay for that property also. My friend came into town late that night and the evening receptionist was going to charge me for an extra person. After having to prove I booked for double occupancy and not single my friend was allowed to stay with out a fee. Also, the door would sometimes lock and other times not when leaving. Made the reception aware of this also, sometimes would lock and sometimes not. If you have no other option stay here but do not expect the best room. Look for other options…
Stayed 3 nights in Aug 2023
Response from Greetings Hotel Gio 93 on 14 Aug 2023
Best regardDear DanielThank you for taking the time to rate our service. For us, it is very important to know your opinion. Your comments help us improve every day.We regret that your experience has not been pleasant, the assigned room actually corresponded to the type of room reserved by you, however we are working on maintenance and remodeling to improve the infrastructure. We will share your observations with the entire team to address the shortcomings found and offer a pleasant experience on your next visit to the city.We hope to have you back soon and change your perception of our service.CordiallyAndrea DazaManager Hotel Gio Suites Parque 93

2/10 Terrible

Jan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Only pro was good location. All the Cons: 1. Unsafe hotel. My family had to sleep with the sofa against the door because the lock didn’t work and the hotel didn’t do anything to resolve the situation, 2. Old mattress filled with holes, old bathroom equipment that didn’t invite, 3. Bad service from the host and hotel staff with bad attitude and not willing to give a good experience, 4. Imposible to comunícate from long distance to coordinate transportation from the airport. I DONT recommend this hotel.
Stayed 6 nights in Jul 2023
Response from Greetings Hotel Gio 93 on 2 Aug 2023
Best regardDear JanThank you for taking the time to rate our service. It is very important for us to know your opinion, your comments help us improve every day.We regret that your experience has not been pleasant, the corresponding measures will be taken to mitigate errors and offer better experiences to our clients, likewise we work on remodeling projects to improve the comfort of the rooms and their accessories, bathrooms, tubs, kitchens, etc. .We hope to have the opportunity to welcome you back and change your perception of our hotel and our service.CordiallyAndrea DazaManagerHotel Gio Suites Parque 93

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Saludos Hotel Gio 93 on 28 Jul 2023
Cordial saludoEstimada CindyAgradecemos por tomarse el tiempo en responder a nuestra encuesta de servicio, para nosotros es muy importante conocer su opinión, sus comentarios nos ayudan a mejorar cada día.Lamentamos que su experiencia no haya sido satisfactoria y que se presentarán fallas en el servicio, sin embargo me gustaría conocer qué fallas se presentaron para que podamos tomar las medidas correspondientes y mejorar la experiencia de todos nuestros huéspedes.Esperamos tenerlo de regreso y cambiar su percepción de nuestro servicio.CordialmenteAndrea DazaGerente Hotel Gio Suites Parque 93

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Saludos Hotel Gio 93 on 28 Jul 2023
Cordial saludoEstimado AlexanderAgradecemos por tomarse el tiempo en responder a nuestra encuesta de servicio, para nosotros es muy importante conocer su opinión, sus comentarios nos ayudan a mejorar cada día.Lamentamos que su experiencia no haya sido satisfactoria y que se presentarán fallas en el servicio, sin embargo me gustaría conocer qué fallas se presentaron para que podamos tomar las medidas correspondientes y mejorar la experiencia de todos nuestros huéspedes.Esperamos tenerlo de regreso y cambiar su percepción de nuestro servicio.CordialmenteAndrea DazaGerente Hotel Gio Suites Parque 93

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible value. Our family stayed for four nights and we really enjoyed our stay. The hotel is situated in an ideal location for walking, shopping, and going out. The rooms are clean and comfortable and the staff at the hotel was friendly and helpful.
Stayed 4 nights in Jul 2023
Response from Saludos Hotel Gio 93 on 17 Jul 2023
Best regardDear DanielThank you for taking the time to rate our service, for us it is very important to know your opinion, your comments help us improve every day.We are delighted to know that you and your family enjoyed your stay at our hotel. We are glad to know that the rooms were clean and comfortable and that the staff was friendly and helpful. We hope to welcome you back in the future!CordiallyAndrea DazaManager Hotel Gio Suites Parque 93

10/10 Excellent

Diana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent except the noise heard early morning.
Stayed 3 nights in Jun 2023
Response from Saludos Hotel Gio 93 on 30 Jun 2023
Best regardDear DianaThank you for taking the time to rate our service, it is very important for us to know your opinion, your comments help us improve every day.We are pleased to know that we met your expectations, however we will take into account your suggestion about noise to review the impact and generate a better experience, we hope to have you back soon.CordiallyAndrea DazaManager Hotel Gio Suites Parque 93

6/10 Okay

ELIER

Liked: Cleanliness
Disliked: Property conditions & facilities
need fixing in the rooms
Response from Saludos Hotel Gio 93 on 24 May 2023
Best regard,Dear ElierThank you for taking the time to rate our service, it is very important for us to know your opinion, your comments help us improve every day.We regret that on this occasion your experience has not been satisfactory, we have taken all your comments and suggestions to keep them in mind within our quality processes, we have shared this information with our work team so that together we can mitigate these shortcomings and provide a better experience to our guests. We hope to have your presence in our hotel on your next visits to the city.CordiallyAndrea DazaManager Hotel Gio Suites Parque 93

8/10 Good

courtney

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was always very helpful
Stayed 3 nights in May 2023
Response from Saludos Hotel Gio 93 on 16 May 2023
Best regardDear CourtneyThank you for taking the time to rate our service, it is very important for us to know your opinion, your comments help us improve every day.It is very gratifying for us to know that your experience was satisfactory, we are pleased to know that we do a good job for our clients, we will pass this information on to our team.If we can assist you in any further way, please do not hesitate to contact us.CordiallyAndrea DazaManager Hotel Gio Suites Parque 93

10/10 Excellent

ALVARO, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. Price is reasonable. excellent breakfast.
Stayed 2 nights in Apr 2023
Response from Saludos Hotel Gio 93 on 16 May 2023
Best regardDear AlvaroThank you for taking the time to rate our service, it is very important for us to know your opinion, your comments help us improve every day.It is very gratifying for us to know that your experience was satisfactory, we are pleased to know that we do a good job for our clients, we will pass this information on to our team.If we can assist you in any further way, please do not hesitate to contact us.CordiallyAndrea DazaManager Hotel Gio Suites Parque 93

8/10 Good

Somairis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel is located in a very good and quiet area. The staff very friendly with the service. I think they should modernize the rooms and add amenities such as water in the rooms.
Stayed 4 nights in Apr 2023
Response from Saludos Hotel Gio 93 on 28 Apr 2023
Best regard,Dear guestThank you for taking the time to rate our service, it is very important for us to know your opinion, your comments help us improve every day.We regret that on this occasion your experience has not been satisfactory, we have taken all your comments and suggestions to keep them in mind within our continuous improvement processes, we have shared this information with our work team so that together we can reduce these shortcomings and provide a best experience to our guests, we hope to have you back soon and change your perception of our service.Cordiallyandrea dazaManager Hotel Gio Suite Parque 93

8/10 Good

Michael Robert

Liked: Cleanliness, staff & service
Stayed 25 nights in Feb 2023
Response from Saludos Hotel Gio 93 on 31 Mar 2023
Best regardDear MichaelThank you for taking the time to rate our service, for us it is very important to know your opinion, your comments help us to improve every day.We are pleased to know that we met your expectations, we hope to have you back soon and continue to be your best accommodation option.CordiallyAndrea DazaManager Hotel Gio 93

10/10 Excellent

Catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Mar 2023
Response from Saludos Hotel Gio 93 on 31 Mar 2023
Best regardDear CatalinaThank you for taking the time to rate our service, for us it is very important to know your opinion, your comments help us to improve every day.We are pleased to know that we met your expectations, we hope to have you back soon and continue to be your best accommodation option.CordiallyAndrea DazaManager Hotel Gio 93

10/10 Excellent

Orso

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large and clean rooms. The hotel is walkable distance to shops, and restaurants. It is located off the main road so traffic is also heard less. Highly recommend.
Stayed 3 nights in Mar 2023
Response from Saludos Hotel Gio 93 on 31 Mar 2023
Best regardDear GuestThank you for taking the time to rate our service, for us it is very important to know your opinion, your comments help us to improve every day.We are pleased to know that we met your expectations, we hope to have you back soon and continue to be your best accommodation option.CordiallyAndrea DazaManager Hotel Gio 93

10/10 Excellent

Jared, BERKELEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved our stay at Gio! Breakfast was amazing and the staff was extremely friendly and accommodating. It is a few blocks from Parque 94 where there are tons of restaurants and shops. The room was comfortable and spacious but could have had some repainting and a couple of minor fixes done. It seems to be more of a locals' hotel, so the staff didn't speak much English, but this made it feel more immersive (and a great bang for the buck). Loved the staff, loved breakfast, loved the location and value.
Response from Saludos Hotel Gio 93 on 31 Mar 2023
Best regardDear JaredThank you for taking the time to rate our service, for us it is very important to know your opinion, your comments help us to improve every day.We are pleased to know that we met your expectations, we hope to have you back soon and continue to be your best accommodation option.CordiallyAndrea DazaManager Hotel Gio 93

8/10 Good

GERALDINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal super dispuesto, lo que necesites te ayudan. Pienso que el desayuno debe ser más variado, fue prácticamente el mismo los 5 días
Stayed 5 nights in Jan 2023
Response from Saludos Hotel gio suites parque 93 on 31 Jan 2023
Cordial saludo Estimada CarolinaAgradecemos por tomarse el tiempo en calificar nuestro servicio, para nosotros es muy importante conocer su opinión, sus comentarios nos ayudan a mejorar cada día.Lamentamos que su experiencia no haya sido completamente satisfactoria se realizara la retoralimentacion al equipo de ayb para mejorar nuestro desayuno, nos alegra saber que nuestro personal hizo agradable su estancia, esperamos tenerla pronto de regreso.Cordialmente Andrea DazaGerente Hotel Gio Suite Parque 93

4/10 Poor

ALBERTO

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Sub-par in many ways
Totally disappointing. Well located but uncomfortable beds, old rooms and breakfast was terrible.
Stayed 1 night in Dec 2022
Response from Saludos Hotel gio suites parque 93 on 26 Dec 2022
RegardsDear AlbertoThank you for taking the time to rate our service, it is very important for us to know your opinion, your comments help us improve every day.We are sorry that your experience has not been pleasant, we are currently carrying out a remodeling project of our facilities, we hope that during your next stay we can place you in a remodeled room, additionally we will review the breakfast, generally we do not have negative comments about it, but feedback will be made to the staff .CordiallyAndrea DazaManager Hotel Gio parque 93

8/10 Good

Timothy

Liked: Cleanliness, staff & service
No hot water and little water pressure in the shower
Response from Saludos saludos hotel gio suites parque 93 on 25 Nov 2022
Best regardDear TimothyThank you for taking the time to rate our service, it is very important for us to know your opinion, your comments help us improve every day.We will review with the maintenance area the failures of the water pressure and temperature, we hope to have you back soon and change your perception of the service.CordiallyAndrea DazaManager Hotel Gio Suites Parque 93

6/10 Okay

Edward

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs a lot of upgrade and some maintenance issues. Toilet leaks, faucets need replacement, no cups/glasses, only one 3 way electrical outlet. Breakfast options / buffet linmited and food always cold
Stayed 4 nights in Oct 2022
Response from Saludos Hotel gio suites parque 93 on 2 Nov 2022
Best regardDear EdwardWe appreciate you taking the time to respond to our service survey, it is very important for us to know your opinion, your comments help us improve every day.We are sorry that your experience has not been pleasant, we are currently starting a remodeling process, the corresponding review will be carried out with the maintenance and kitchen area, in terms of glasses and kitchenware in general, this is delivered upon request at reception, we hope to have it soon back and change your perception of the serviceCordiallyandrea dazaOperative Coordinator

6/10 Okay

Fernando

Liked: Cleanliness
Excellent location. Short walk to bars, restaurants and all kind of businesses. My room had a nice balcony although without a good view. The worst part is the shower. Water flow very deficient. Hot water takes too long to start coming out and switches to cold water constantly. I will not use this place again.
Stayed 1 night in Oct 2022
Response from GREETINGS HOTEL GIO PARQUE 93 on 26 Oct 2022
Best regardsDear FerdinandWe thank you for taking the time to rate our service, for us it is very important to know your opinion, your comments help us to improve every day.We are sorry that your experience has not been pleasant, we will check with the maintenance area if the hot water system has faults, we hope to have you back and change the perception of our serviceCordiallyandrea dazaHotel manager Gio parque 93

4/10 Poor

carlos

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
los muebles y los cuartos requieren una renovacion
Stayed 1 night in Sep 2022
Response from Saludos Hotel gio suites parque 93 on 29 Sept 2022
Cordial saludo Estimado Carlos Agradecemos por tomarse el tiempo en responder a nuestra encuesta de servicio, para nosotros es muy importante conocer su opinión, sus comentarios nos ayudan a mejorar cada día.Encontramos que su experiencia no fue satisfactoria, actualmente estamos desarrollando un proyecto para renovar nuestras habitaciones y mobiliario, esperamos tenerlo pronto de regreso y cambiar su percepción de nuestro servicio. Cordialmente Andrea DazaGerente Hotel Gio Suites Parque 93

4/10 Poor

Khrystyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

laura

Stayed 1 night in Aug 2022

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and the staff kept it very clean. The breakfast was excellent. The area around the hotel is very safe and walkable with many good restaurants close by.
Stayed 4 nights in Jul 2022
Response from Gio Suites Parque 93 on 26 Jul 2022
Best regard Dear Alexander We appreciate you taking the time to respond to our service survey, it is very important for us to know your opinion, your comments help us improve every day. We are pleased to know that we met your expectations, we hope to have you back soon. Cordially andrea daza Manager Hotel Gio Suites Parque 93

10/10 Excellent

Anish

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

6/10 Okay

Jerome

Travelled with partner
Liked: Cleanliness
Property is good for maybe one or two nights. No ice machine and the staff cannot provide any. I had to go out and buy ice. In the sweet the only thing it had was two coffee mugs. No glasses for whiskey nor champagne. TV is very outdated no applications for Netflix or anything else just cable.
Stayed 1 night in Mar 2022
Response from Saludos Hotel Gio on 15 Jun 2022
Best regard Dear guest We appreciate you taking the time to respond to our service survey, it is very important for us to know your opinion, your comments help us improve every day. We are sorry that your experience has not been pleasant, we currently have refrigerators and ice buckets in the rooms, since the pandemic we have removed the kitchenware from the rooms and now it is delivered upon request at the reception, we are in a project to make the change of our tv equipment We hope to have you back soon and change the perception of the service Cordially andrea daza Manager Hotel Gio Suites Parque 93

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022
Response from Saludos Hotel Gio on 15 Jun 2022
Cordial saludo Estimado Douglas Agradecemos por tomarse el tiempo en responder a nuestra encuesta de servicio, para nosotros es muy importante conocer su opinión, sus comentarios nos ayudan a mejorar cada día. Nos agrada saber que cumplimos sus expectativas, esperamos tenerlo pronto de regreso. Cordialmente Andrea Daza Gerente Hotel Gio Suites Parque 93

6/10 Okay

Mack

Liked: Room comfort
Basuc hotel no frills
Very bssic hotel and quiet noisey guests
Stayed 2 nights in Jan 2022
Response from Saludos Hotel Gio on 15 Jun 2022
Best regard Dear Mack We appreciate you taking the time to respond to our service survey, it is very important for us to know your opinion, your comments help us improve every day. We are sorry that your experience has not been pleasant, we will provide feedback to the staff, we hope to have you back soon. Cordially andrea daza Manager Hotel Gio Suites Parque 93

8/10 Good

Beatriz Eugenia Gonzalez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bien ubicado, cerca de embajadas y centro comerciales, la zona fue segura y con restaurantes en la zona. La habitación tenía humedad cerca a la puerta del balcón, faltan algunos elementos de aseo en el baño, solo había jabón y un frasco de champú. Buena atención por parte del personal.
Stayed 1 night in Nov 2021

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2021
Response from Ayenda Hoteles on 22 Apr 2021
Gracias por tu calificación y por elegir nuestra cadena de Hoteles Ayenda! Nos alegra que hayas disfrutado tu estadía y esperamos tenerte de regreso pronto :) Atentamente, Ayenda Hoteles.

2/10 Terrible

JuanC, Texas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I had the worst experience at this place the first day I got there. I was scheduled to be there a whole week but I couldn’t spend a dar there. the facility is dirty, cold and the electricity in my room only worked every once in a while in one single evening. I had to go and reset the breaker my self. when I brought it to the only person there attention, she told me the whole sector lost power. lying to my face because I can see the building in front of me with the lights on. the elevator didn’t work, it literally took me 5 minutes to go from the first floor to fifth. I was closed to ring the emergency bell in the elevator. I asked for a portable heater for my room and I was brought and extra blanket because the heaters blow the breakers. what doesn’t? charging my cellphone blew the breakers. the worst part is that Expedia won’t try and get me a refund.
Stayed 2 nights in Nov 2020

4/10 Poor

John, Bogotá

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Old towels in the room. Broken sink. Bathroom light not working. Irregular minibar service Some areas just need paint like the front desk Breakfast is minimal and no service
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like being at home, great ambience, very relazed and the staff really friendly!
Stayed 1 night in Mar 2020

4/10 Poor

Loren

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Alberto, Houston, Texas, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Quiet. Clean. Excellent amenities. Excellent breakfast. Great service. Very friendly employees.
Stayed 4 nights in Feb 2020

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location... good breakfast, very nice staff
Stayed 5 nights in Dec 2019