4/10 Poor
Rachael M.
30 May 2024
Disliked: Cleanliness
Really Wanted to Give a Five-Star Review, But...
My family and I were initially super excited about the house upon our arrival, but realized, upon closer inspection, that the house needs: 1) a THOROUGH cleaning, and 2) a couple of small, but important updates.
* When the toilet rings - all of them - were lifted up, there were rings of black and pink goo on the underside of the bowl - that was clear they had not been cleaned properly
* The towels provided smelled sour when used, which indicates they sat in the washing machine too long before being dried
* The comforter on top of the bed linens had stains that were disgusting. Take the comforters off the beds and do not use them!
* We placed an extra roll of toilet paper in the upstairs guest bathroom on the little shelf on the wall, and when we pulled it down, it was covered in no less than two inches of dust. We did not use that roll of paper
* Every surface, everywhere, had streaks in it, indicating that the cleaning service used whatever rag they had used throughout the entire house everywhere
* I spilled a glass of water on the kitchen floor and when I used a few paper towels to clean it up, the towels came back black - the kitchen floor has not been cleaned in a long time
* The dining room table had crumbles and salt all over it
* The glass doors and sliders looking to the west have not been cleaned in a VERY long time
* The rug in the living room is very dirty, with the edges rolled up and created a trip hazard
Rachael M.
Stayed 3 nights in May 2024