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Reviews of Super 8 by Wyndham Bismarck

2.5 out of 5
Super 8 by Wyndham Bismarck
1124 East Capitol Avenue, I-94 Exit 159, Bismarck, ND

Reviews

7.2

Good

Rating 10 - Excellent. 134 out of 607 reviews" "
Rating 8 - Good. 216 out of 607 reviews" "
Rating 6 - Okay. 140 out of 607 reviews" "
Rating 4 - Poor. 64 out of 607 reviews" "
Rating 2 - Terrible. 53 out of 607 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kylie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor
Stayed 2 nights in Apr 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy
Stayed 1 night in Feb 2024
Response from M.O. General Manager on 5 Mar 2024
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Yopo

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Feb 2024
Response from M.O. General Manager on 5 Mar 2024
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stop
Dog Friendly. Clean and fairly quiet. Room door was hard to push closed and secure.
Stayed 1 night in Jan 2024
Response from M.O. General Manager on 7 Feb 2024
Thank you for your eight out ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Sorry to hear you had any difficulty with the door. We will investigate it. We look forward to seeing you again soon.

10/10 Excellent

Ever

Liked: Cleanliness, staff & service, property conditions & facilities
Confortable
Stayed 4 nights in Jan 2024
Response from M.O. General Manager on 7 Feb 2024
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad to hear you were comfortable. We look forward to seeing you again soon.

2/10 Terrible

Samuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from M.O. General Manager on 7 Feb 2024
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

8/10 Good

Lois

Stayed 1 night in Dec 2023
Response from M.O. General Manager on 7 Feb 2024
Thank you for your eight out ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Hotel was clean and staff was very professional and courteous
Stayed 1 night in Dec 2023
Response from M.O. General Manager on 7 Feb 2024
Thank you for your ten out ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our hotel clean and our staff professional and courteous. We look forward to seeing you again soon.

4/10 Poor

Dave

Travelled with partner
Disliked: Amenities, property conditions & facilities
The worst Super 8 I’ve ever stayed at. Outdated, dingy, dirty, smelly. Couldn’t understand the reception desk worker. Not friendly and my husband who eats anything said breakfast was terrible.
Stayed 1 night in Nov 2023
Response from M.O. General Manager on 27 Nov 2023
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations

8/10 Good

Gary, Govan

Travelled with partner
Large, clean, comfortable rooms.
Stayed 1 night in Nov 2023
Response from M.O. General Manager on 27 Nov 2023
Thank you for your four out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Just

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from M.O. General Manager on 27 Nov 2023
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and price.
Stayed 1 night in Nov 2023
Response from M.O. General Manager on 27 Nov 2023
Thank you for your five out five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

Betty

Travelled with partner
Liked: Cleanliness, staff & service
The room we were first given had not been cleaned. The fire alarm went off at 6 am. The internet wasn’t working. But the front desk man was apologetic and the bed was comfortable.
Stayed 1 night in Nov 2023
Response from M.O. General Manager on 7 Feb 2024
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

8/10 Good

jean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Outside area not maintained Staff hard to understand
Stayed 1 night in Oct 2023
Response from M.O. General Manager on 7 Feb 2024
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

Noelle

Stayed 3 nights in Oct 2023
Response from M.O. General Manager on 7 Feb 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from M.O. General Manager on 27 Nov 2023
Thank you for your eight out ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Richard

Stayed 1 night in Oct 2023
Response from M.O. General Manager on 27 Nov 2023
Thank you for your ten out ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

Jose

Stayed 1 night in Oct 2023
Response from M.O. General Manager on 7 Feb 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hole in the wall… literally
Beetles were coming through a hole in the wall, stains on the carpet, and shampoo in ketchup like packets that were impossible to open without a knife or scissors.
Stayed 1 night in Oct 2023
Response from M.O. General Manager on 27 Nov 2023
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable
Stayed 1 night in Oct 2023
Response from M.O. General Manager on 27 Nov 2023
Thank you for your four out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Sheila

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from M.O. General Manager on 27 Nov 2023
Thank you for your four out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

Jonathan, Columbia

Travelled with family
Liked: Cleanliness, staff & service
The Super 8 at Bismarck met our needs. The stay was comfortable.
Stayed 1 night in Oct 2023
Response from M.O. General Manager on 27 Nov 2023
Thank you for your three out five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Philip

Liked: Cleanliness, staff & service
This is a nice property. You can tell that the staff takes pride in the location and wants to make it as best as they can. There were lots of tradesmen who were clearly in town working jobs in the area staying when I was there. They were all great folks, it seemed. I never felt uncomfortable and would gladly stay there again. A job well done during my stay.
Stayed 2 nights in Sep 2023
Response from M.O. General Manager on 27 Nov 2023
Thank you for your four out five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Malissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quiet place we just stayed the night. Its not the hilton. Though for $75 it was good enough there was some peeling paint the rocking chair arm was stapled together and the bed was a little bit lumpy but i slept well. Their breakfast was biscuits and gravy, pancakes cereal baby muffins apple juice, and staff was really friendly.
Stayed 1 night in Sep 2023
Response from M.O. General Manager on 27 Nov 2023
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Barry

Stayed 1 night in Jul 2023
Response from M.O. General Manager on 27 Nov 2023
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Thomas K.

Stayed 1 night in Sep 2023
Response from M.O. General Manager on 27 Nov 2023
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Joe

Stayed 2 nights in Sep 2023
Response from M.O. General Manager on 27 Nov 2023
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
So so...
It was OK. Was quite loud overnight with people leaving at all kinds of crazy hours. Ice machine wasn't working. Rooms were clean though. So not all that bad 😉
Stayed 1 night in Sep 2023
Response from M.O. General Manager on 7 Feb 2024
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

8/10 Good

Jeffrey

Stayed 1 night in Sep 2023
Response from M.O. General Manager on 27 Nov 2023
Thank you for your four out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

KV

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I would hate to blame the staff (who were nice), but the service combined with property condition is what I disliked. There was a "trick" to get my room door open every time, the ice machine did not work, there was only sausage and biscuits, english muffins, milk and coffee (allegedly the pancake machine "doesn't work"). I am bringing this up because I have enjoyed my Super 8 experiences in the past and this was a passable as a n imaginable "Motel 5". This particular hotel seemed to have been put on auto-pilot during the pandemic and whomever supposed to check back, checked-out.
Stayed 1 night in Aug 2023
Response from M.O. General Manager on 5 Sept 2023
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

Christopher, Stanstead

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was the pits. Toast or muffins. Some cereal but not much selection. 👎
Stayed 1 night in Aug 2023
Response from M.O. General Manager on 5 Sept 2023
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

4/10 Poor

Gwen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room didn’t have a remote. when front desk clerk brought remote wanted us to get up walk across room to change Chanel every time then when he changed our room billed us for an extra $25.00 even though not our fault remote missing. New room remote missing back, safe not working, bed is on a metal box and when you sit on bed or get up makes sound like hitting hvac system. Breakfast consisted of biscuits and gravy no orange juice no waffles This property had seriously downgraded won’t be staying here again.
Stayed 2 nights in Aug 2023
Response from M.O. General Manager on 5 Sept 2023
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations

4/10 Poor

Sylvia

Stayed 1 night in Aug 2023
Response from M.O. General Manager on 27 Nov 2023
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations

4/10 Poor

Robert P.

Disliked: Cleanliness, staff & service, property conditions & facilities
They advertized breakfast and they had virtually nothing.
Stayed 1 night in Aug 2023
Response from M.O. General Manager on 5 Sept 2023
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

8/10 Good

Katherine

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Rates were good, just the furniture inside the hotel was filthy and some sketchy people hanging around outside. The owner was very nice though and beds were comfy and overall stay was good.
Stayed 2 nights in Aug 2023
Response from M.O. General Manager on 21 Aug 2023
Thank you for your evaluation and feedback. We are happy you found our rates good, our staff nice and our beds comfortable. We are glad your overall stay was good. We appreciate that you also took the time to bring your concerns to our attention. Our goal is always to improve our guest experiences. We hope to see you again soon.

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No soap or trash bag in bathroom. Bedspreads were worn, looked dirty. AC didn’t work properly. Without it the room smelled. No one restocking breakfast so there wasn’t enough
Stayed 1 night in Aug 2023
Response from M.O. General Manager on 21 Aug 2023
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

2/10 Terrible

Jared

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelt like dirty feet. Chair had an awful smell... Had to put it in the hallway. Housekeeping did basically nothing in the room. Just left a garbage can bag on the sink for us and took our used towels (without replacing them with clean ones).
Stayed 2 nights in Aug 2023
Response from M.O. General Manager on 21 Aug 2023
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to exceed your expectations.

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from M.O. General Manager on 21 Aug 2023
Thank you for your eight out ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

David

Liked: Staff & service
Stayed 4 nights in Jul 2023
Response from M.O. General Manager on 21 Aug 2023
Thank you for your four out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness
Had to ask at front desk for shampoo / conditioner as only 2 packets with 4 people staying in room, cleaning lady totally walked away from me when I tried to ask for these items. Breakfast was all starchy foods, no fruit.
Stayed 1 night in Jul 2023
Response from M.O. General Manager on 21 Aug 2023
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from M.O. General Manager on 21 Aug 2023
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations.we hope you will give us another opportunity to exceed your expectations.

6/10 Okay

Sharolyn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from M.O. General Manager on 21 Aug 2023
Thank you for evaluating our hotel. We hope to see you again soon.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from M.O. General Manager on 21 Aug 2023
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

Brenda

Stayed 1 night in Jul 2023
Response from M.O. General Manager on 21 Aug 2023
Thank you for evaluating our hotel. We hope to see you again soon.

4/10 Poor

GARY

Business traveller, Travelled with partner
Someone tried to enter our room just after midnight. Scary night little to no sleep. Maybe it was a bad day for us.
Stayed 1 night in Jun 2023
Response from M.O. General Manager on 12 Jul 2023
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations.

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
hard to understand
Stayed 1 night in Jun 2023
Response from M.O. General Manager on 12 Jul 2023
Thank you for your four out five evaluation. We look forward to seeing you again soon.

4/10 Poor

Amanda

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Very unprofessional check in. No staff wearing name tags or uniforms. Unsure of who actually worked there. When in my room, staff were trying to get in as if they forgot the room was occupied. Room was decently clean. Sink would not drain. Dirty socks in the corner. If I wasn’t already in need, I would have left, but hotel properties were not available.
Stayed 1 night in Jun 2023
Response from M.O. General Manager on 23 Jun 2023
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations.

6/10 Okay

Tom

Stayed 1 night in Jun 2023
Response from M.O. General Manager on 12 Jul 2023
Thank you for evaluating our property. We hope you will give us another opportunity to exceed your expectations.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My husband has a problem with stairs and our assigned room was on the top floor. The guys worked hard to find us a room on the first floor even if it meant an upgrade at no additional cost.
Stayed 2 nights in Jun 2023
Response from M.O. General Manager on 23 Jun 2023
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I called and told them my wife was in a wheel chair, I needed ground floor. Get there, there is no ramp, stairs down. I told then she couldn’t walk, this place terribly run down. I cancelled reservation. Would like my card refunded ASAP, please.
Stayed 1 night in Jun 2023
Response from M.O. General Manager on 23 Jun 2023
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations.