Room, 1 King Bed, Non Smoking
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Reviews of Pelham Birmingham

2.5 out of 5
Pelham Birmingham
410 Oak Mountain Cir, I-65 Exit 246, Pelham, AL

Reviews

5.2
Rating 10 - Excellent. 41 out of 393 reviews" "
Rating 8 - Good. 56 out of 393 reviews" "
Rating 6 - Okay. 96 out of 393 reviews" "
Rating 4 - Poor. 82 out of 393 reviews" "
Rating 2 - Terrible. 118 out of 393 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Alexander

Stayed 1 night in Aug 2022

6/10 Okay

Paula

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

jack

Liked: Staff & service, room comfort
traveling
It was fine for an over night stay
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Liked: Staff & service
It’s what you’d expect for a cheap motel
The hotel is old, please keep this in mind when booking. It is old and outdated. However, under these circumstances, it is clean for what it’s worth. It has old, cheap furniture and hardware, but the tv is up to date. The owners have tried to renovate the floors, but with the low nightly rates, you can imagine that the quality is not top notch. You get what you pay for. You want a bed? You got one. The sheets were clean. The room was made up. The bathroom is clean, as it can be with outdated walls and floors. The toilet was clean. The fridge, microwave, and tv work. There wasn’t a moldy/musty smell. However, around 9:00am until supper time, you can smell the smoke where other guests are smoking in their rooms. The owners try to keep it clean. The front desk staff were very nice. Internet was down basically the whole time I was there, but that’s not their fault, it’s Spectrum’s. The power went out several times but came right back on, not sure what was going on with that. Like other reviews, there was hair everywhere, but I think it’s probably from sticking to linens during the wash cycle. Would I stay here again? If I need cheap, yes. But if I can afford somewhere else, I’d go elsewhere.
Stayed 2 nights in Jul 2022

2/10 Terrible

Bruce

Stayed 2 nights in Jun 2022

2/10 Terrible

Randy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grimy
Nastiest place I ever stayed. Y’all should pay people to stay there
Stayed 1 night in Jun 2022

4/10 Poor

Larry

Liked: Staff & service
Disliked: Property conditions & facilities
Motel is now painted ugly brick color. Our room 113 had very poor repairs probably done after flood damage. Cracked Vinyl floor was laid over wavy damaged previous floor. Bathroom tub was painted and wall paint was poorly done. There was no coffee pot. Maid said they did not stock tissues. We got only 2 wash rags and 2 bath towels. No hand towels. The exterior siding on the peak over the entrance was falling off. Definitely not something Wyndham would be proud of.
Stayed 1 night in Jun 2022

4/10 Poor

Lisa

Disliked: Property conditions & facilities
Wasn't happy that the room I reserved had already been given away when I checked in. Worker said because it was almost 7pm they didn't think I was going to show up so they gave room to someone else. Luckily they had 1 room left but it wasn't a king size bed.
Stayed 1 night in Jun 2022

10/10 Excellent

Joaquim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good price
Stayed 2 nights in Jun 2022

2/10 Terrible

Laura

Stayed 2 nights in May 2022

4/10 Poor

Tyler

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t look like the pictures at all. Very dirty. Staff was nice.
Stayed 1 night in May 2022

10/10 Excellent

melisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like there was no breakfast. I did like there was lots of coffee. Also room smelled like cellar or basement that was kinda neat. Staff was real friendly and nice. Had washer and dryer that was cool
Stayed 1 night in May 2022

4/10 Poor

Janice

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
You get what you pay for…this hotel needs renovations BAD! Bed was hard and lumpy and the bathtub was so bad we were Leary of taking a shower. Was not a comfortable room. Thank the Lord we were only staying one night. I do not recommend!
Stayed 1 night in May 2022

4/10 Poor

Natasha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down. Don’t stay here
This place is incredibly outdated with horrible beds and run down conditions. I definitely would not recommend. There’s not even any WiFi.
Stayed 1 night in May 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2022

2/10 Terrible

Curtis

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap rooms and it shows.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
As expected
Based on the reviews my expectations were low. Our room was dingy but it didn’t smell. Lots of door slamming and the A/C switched on and off all night, but it was cold. Shower had decent hot water. This is what I expect from this category of hotel.
Stayed 1 night in Apr 2022

6/10 Okay

Albert

Stayed 1 night in Apr 2022

2/10 Terrible

Roger

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Good
The Hotel was nasty and smelled of smoke and mold. The room was filthy, black mold on the window sills, and cigarette burn holes all over the bed spread. I canceled my reservation after going to the room and I turned around, went back to the lobby, and asked for a refund. The lady at the front desk processed my refund and I left.
Stayed 1 night in Apr 2022

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
RUN DONT WALK AWAY
Property is very run down and dirty... I actually had to pour water on the floor anywhere I was going to walk so I didn't stick to it. Ruined 2 of their towels doing so. Wires were bare and hanging out of a hole in the wall where the smoke detector was supposed to be. everything needed to be wiped down. Like no one ever cleaned after the last few guests. At least one of the 2 beds seemed clean. If it weren't for arriving at almost 2am and losing my pre payment if I refused to accept the room I would have turned and ran. As it was I slept in my cloths and brought my pillow from my car. TERRIBLE EXPERIENCE!!!!!!
Stayed 1 night in Apr 2022

8/10 Good

Donna

Liked: Cleanliness, staff & service
N ok
Stayed 1 night in Apr 2022

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was the smelliest, dirtiest room I have stayed in. I found a different hotel for my second night. Absolutely. Terrible!
Stayed 2 nights in Mar 2022

10/10 Excellent

Laura

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

2/10 Terrible

Marcus

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible. The initial greeting lady was great! But!
Stayed 1 night in Mar 2022

4/10 Poor

Cynthia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Worse hotel ever
The rooms were dirty and smelled like mold. There was black mold in the toilet paper holder.. We thought we were getting bigger beds and ended up with what looked liked 2 twin beds, so I slept on the floor. ( good thing I had blankets from the trip we were on) we had 2 towels for the 4 of us. 1 wash cloth. Could not get anything because there was no one in the front. The vending machines were down so we could not get a drink. There was no cups, no plastic covers for the ice, the soap melted when you took it out of the pack to wash your hands. The air conditioner made a very loud noise when it turned on. When I checked out at 7 a.m I waited for 10 minutes and still could not find anyone and the hallways smelled like pot smoke. By far the worst hotel I have ever stayed in, and we go on vacation 3 times a year and stay in hotels…
Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The Second Worst Hotel I’ve Been To
Rooms were way worse than the condition described in the pictures. The bathroom door wouldn’t shut all the way and the shower had a brownish tinge to it that looked like it hadn’t been cleaned in years. The hotel even had the former hotel chain’s phone system in it (Marriott). There was smoke ash on the window sill even though it was a nonsmoking room. The sink gave off a funny odor. The lobby also reeked of weed when walking in. The hotel is drastically outdated and it looks like someone has tried to “put lipstick on a pig” to no avail. I’m surprised a chain such as Wyndham would ever put their brand name behind this. They should be ashamed.
Stayed 1 night in Mar 2022

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filth
I left soon as I walked into the room. Floors where squishy, rust all over bathroom and paper thin walls you hear all the prostitution going on from all the truckers
Stayed 1 night in Feb 2022

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DOnt book here
there was blood on the cover, mold in the bathroom, and the floors were filthy. if we werent so tired from driving 9 hours already, we would have gotten our money back
Stayed 1 night in Mar 2022

4/10 Poor

Debbi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m handicapped there was no cart to help me get my things into the lodge so I had to find another place to stay ! Could not believe they had no cart!!!!! Never again
Stayed 2 nights in Mar 2022

6/10 Okay

Stephen

Liked: Staff & service, amenities
Pretty much you get a place to put your head for a night to get back on the road the next morning...you get what you pay for.
Stayed 1 night in Mar 2022

6/10 Okay

Amy

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
You get what you pay for and reviews are accurate, old and needs remodeled, basic cheap and a bed. Slept on top of the bed in a Hazemat suit.
Stayed 1 night in Mar 2022

8/10 Good

Laura

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

4/10 Poor

Austin

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Filthiest room I’ve ever stayed in. In 40 years of staying in hotels. This place is disgusting.
Stayed 1 night in Feb 2022

10/10 Excellent

JAMES,JUANITA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2022

8/10 Good

Pari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 2 nights in Jan 2022

6/10 Okay

Kevin

Stayed 1 night in Jan 2022

6/10 Okay

Alyshia

Travelled with family and small children
It was a great price. But location smells like it have Alot of water damage.
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
No Wi-Fi, no clean towels you have have to track them down from the front desk, room service comes once a week…other guests smoke outside and lots of drugs going in/out
Stayed 3 nights in Dec 2021

4/10 Poor

Rick

Disliked: Property conditions & facilities
Property needs remolding
Stayed 1 night in Dec 2021

4/10 Poor

Ervin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy! Housekeeping also comes around knocking on doors hours before checkout
Stayed 1 night in Dec 2021

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location to interstate and Cracker Barrel. Checked in late and checked out early, so it was sufficient for a good night's rest.
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience
Room is stinky. Comforters have holes from somebody’s smoking. The wall even have fake eyelash on it. TV can not be off.
Stayed 1 night in Nov 2021

4/10 Poor

Whitney

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Albert

Stayed 4 nights in Nov 2021

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
I didn't like that the floor was unlevel. The beds were hard as a rock. The plug for the frigerator was about to come out of the wall. The tv was nice.
Stayed 2 nights in Oct 2021

2/10 Terrible

Dustin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Good comfortable room with good service.
Stayed 1 night in Oct 2021