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Reviews of OYO Rowton Hotel

3 out of 5
OYO Rowton Hotel
Alcester Street, 145, Birmingham, ENG

Reviews

4.8
Rating 10 - Excellent. 73 out of 1002 reviews" "
Rating 8 - Good. 178 out of 1002 reviews" "
Rating 6 - Okay. 185 out of 1002 reviews" "
Rating 4 - Poor. 205 out of 1002 reviews" "
Rating 2 - Terrible. 361 out of 1002 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

5.2/10

Amenities

4.4/10

Property conditions & facilities

Reviews

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Joyel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 1 night in Mar 2020

6/10 Okay

Richard

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

JK, Solihull

Travelled with group
Liked: Staff & service, property conditions & facilities
It was fine, staff were helpful room was fine shower was good. Tea coffee and TV. All I expected worked perfectly.
Stayed 1 night in Mar 2020

4/10 Poor

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

4/10 Poor

Julie

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Give it a miss
Very tired room. Single glazed windows which were very dirty. Really thin pillows.damp stains around the windows. No tea at breakfast. Didn’t help that I was stopped by a chap as I was arriving. Asked me if I was staying there and told me he’d checked in then straight out. Showed me pictures of dried vomit in the corner of the room and dirty stained sheets.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

4/10 Poor

mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Jesus.
Make sure you pack an oxygen mask. The whole floor on the fourth was shocking, damp, freezing cold, rotten. The staff tried their best. Someone was moving furniture all night above our room and it weren’t no regular headboard bashing !
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 7 nights in Feb 2020

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
It's fine as long as you aren't overprecious
Room was fairly basic but fine if you don't mind the shower leaking onto the floor but it wasn't that bad. There was a bit of a draught coming under the door but it was officially a storm that night. The corridors were also very tired looking and needed a good paint but I wasn't sleeping, eating or sitting in them and so it wasn't an issue for me. Bottom line is that I would go there again
Stayed 1 night in Feb 2020

10/10 Excellent

sueusher, Peebles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy to have stayed here overnight. Everything was satisfactory and the building is amazing
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Nathan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very nice
Not nice. Dirty, sick in the lift, blood on a door. Fire alarm constantly going off, no fire. No apology when checking out even tho alarm was still going off. Ridiculous
Stayed 1 night in Feb 2020

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Second stay at the rowton and will return. Is being refurbished so not perfect, hairdryer and clock not working, bathroom shelf needs tightening but staff very pleasant and helpful, room clean and comfortable. Very good price.
Stayed 2 nights in Feb 2020

6/10 Okay

James

Travelled with group
Liked: Staff & service
It all right :)
Shower some few hair on wall no clean wipe it, very cold in room, bed is sleep is ok, most noise door bang all time. Reception staff was good friendly :).
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Clean rooms, good amenities for a nights stay! Good location centrally.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only Book Here If You're Desperate
Bed was uncomfortable; I felt every spring in the mattress. Wifi was advertised in-room but only one of my devices could even detect it. The room was a freezer box with a non-working radiator; I complained and eventually got a space heater -- they refused to change rooms. I described my experience to my Uber driver when I left and he informed me that the Rowton is a place where people tend to go for a few hours, not a whole night. The place definitely had that feel.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Bathroom sink blocked. Sink stopper was in a locked position and I had to pry it apart with metal keys. Fan in bathroom was constantly on even half an hour after light was off. Hair dryer died with excruciating rasp. Otherwise everything fine.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute dive Only a matter of time before it’s shut down
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Decent for price
Reception looks clean and nice but as soon as you enter the lift and make your way to the room, its whole new world. Overall decent for the price I paid. Good for using to just sleep.
Stayed 1 night in Jan 2020

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I’d slept in the car!
Second time staying here.....and oh my days, this time I wish I’d slept in the car!! Room was freezing, so cold that we had to get under the covers BEFORE we went out to get warm. Heating was just a small electric radiator that kept turning off. Reception Staff wasn’t interested. Asked for more coffee to keep warm and got told no by rude receptionist. People on landing standing round whilst the place smelt like weed!! I know it’s cheap but wow, don’t even get heating!
Stayed 1 night in Dec 2019

4/10 Poor

Kathleen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Windows were so old they was creaking in the wind, bed was the same. Shower was just cold water
Stayed 1 night in Jan 2020

2/10 Terrible

Sally

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

georgiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
The hotel hallway is very dingy, the shower is grimy the window sills are disgusting. The place smell of damp . All around entirely disgusting
Stayed 1 night in Dec 2019

2/10 Terrible

Kieran

Disliked: Cleanliness, property conditions & facilities, room comfort
Did not feel
Stayed 1 night in Dec 2019

4/10 Poor

John

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not good
Basic like an hostel.check in interrogation.eg.why book a twin when travelling solo.wanted photo i.d if you come in with someone else they will need photo i.d.etc no toileteries no milk stale hard coffee...
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wrap up warm
Looks the sort of place that would have been a grand hotel in its heyday, unfortunately that was years ago. Corridors & rooms are now very tired, peeling walls & dated decor. Draughty windows & a single tiny heater meant a very cold room. Not the sort of place i'd take the Mrs (or girlfriend) but just about did the job for a couple of lads on a night out!
Stayed 1 night in Dec 2019

10/10 Excellent

Vanessa

Liked: Staff & service
My stay was amazing because I got to check in earlier which really suited my needs at that time
Stayed 1 night in Dec 2019

4/10 Poor

Peter

Stayed 1 night in Dec 2019

10/10 Excellent

Shareen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service!
Firstly I want to say when I read the reviews about the Rowton I was very apprehensive about staying there, but after my stay there last week I feel those negative reviews are completely unjust. I had a Christmas do to attend that night I was travelling alone and sadly my drink was spiked, I was left paralysed in the process losing my phone, keys, cards everything! A colleague brought me to my hotel, but the vigilant receptionist saw I was not in any fit state and refused to let me colleague take me to my room without security. I don’t remember any of this at this point I was paralysed and had blacked out. I woke up at 5am in the morning with no recollection of what had happened to me, I was tucked up safely in bed but didn’t know how. I was freaking out still with the after effects of being spiked I was in full on panic, frantically searching for my phone trying to understand why I felt like I’d be hit by a truck. I went to reception and was met by the front desk manager Amy and her colleague who were incredible, there’s not enough words I can say for how much they helped me that night. They had notes about what happened from the receptionist at the day shift Shazia, who even wrote the description of the men that brought me back with contact details so I could verify things. They calmly explained to me what happened both concerned about my well being and health. They all went the extra mile and made sure I got home safely when I had nothing. Thank you so much.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Cheap and cheerful
For the price was very surprised.
Stayed 1 night in Dec 2019

6/10 Okay

william

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019

4/10 Poor

Jack

Disliked: Staff & service
Stayed 4 nights in Dec 2019

4/10 Poor

Dominic

Business traveller
Disliked: Property conditions & facilities, room comfort
Grim but cheap.
The sheets were clean. That was the only thing. It was cheap so I got what I paid for. But my ceiling was mouldy and the windows were all green with mould.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
On my last nights stay I was torn from my sleep twice within an hour due to the fire alarm going off at 12.30am and 1.30am. And the staff members were not help full and i was unable to return to a peacfull nights sleep resulting in less than 4hr sleep gaind.
Stayed 2 nights in Nov 2019

6/10 Okay

r e j

Business traveller
Stayed 1 night in Nov 2019

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs closing down
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service
Room was reasonable, bedding and towels clean. Walls are scruffy there was a food label stuck to wall in bathroom and shower had black on the grout and sealant but was good value for money and would stay again.
Stayed 1 night in Nov 2019

6/10 Okay

Barbara

Disliked: Staff & service
Shocking
At 1am I went down to reception to ask if someone could get the tv to work.The owner came eventually. He was yelling at his staff. I asked him if he had been drinking as the smell of alcohol was strong. He accused me of smelling of alcohol, I advised him I don’t don’t drink. The staff was trying to sort out my concerns and the owner is yelling your sacked. The owner said that he would refund my stay. I’m waiting for refund.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stay elsewhere
Bring extra blankets and something to prop the windows shut. Don't ask for help as staff won't help you and expect to leave tired and cold.
Stayed 1 night in Nov 2019

2/10 Terrible

Laura

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
The fire alarm went off twice with no explanation as to why. Reception said they had looked into the problem but about an hour later it went off again still with no explanation. The hotel was dirty, funny smells in the corridors and uncomfortable bed. The shower didn’t drain properly so filled up and only drained when the shower was turned off. Overall a very disappointing stay.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2019

6/10 Okay

Stephen

Travelled with group
Disliked: Staff & service
Stayed 2 nights in Nov 2019

6/10 Okay

Keith

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Steven

Stayed 1 night in Nov 2019

6/10 Okay

Hina

Stayed 1 night in Nov 2019