Exterior

Reviews of ibis Styles Birmingham Centre

3 out of 5
ibis Styles Birmingham Centre
65 Lionel Street, Birmingham, England

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 1002 reviews" "
Rating 8 - Good. 390 out of 1002 reviews" "
Rating 6 - Okay. 109 out of 1002 reviews" "
Rating 4 - Poor. 40 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

viv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a good size, comfortable bed and roomy bathroom with a good shower.it is quiet so good for sleeping
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amazing value for money
Stayed 1 night in Mar 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure parking and central location. Staff were very pleasant and helpful. Room was well designed and had all that was needed.
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from New St, the rooms are a little dated but overall a good experience. Also at the front desk the reception staff are 10/10 friendly and kind. The meeting rooms are great and again the staff were helpful and courteous. Keep up the good work.
Stayed 1 night in Apr 2024

8/10 Good

Fidan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything is good,staff is friendly, the location is perfect.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room and breakfast was brilliant nothing wrong with it at all! Just the area around it wasn't amazing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good, great hotel xx
Stayed 1 night in Apr 2024

10/10 Excellent

Jadwiga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet, spacious and clean. I found the staff very nice, welcoming and polite. It was very easy to park the car in the hotel's large underground car park. Walkable distance to city centre. We enjoyed our stay and would recommend it.
Stayed 1 night in Feb 2024

8/10 Good

Myo Sandar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is really nice place to stay in
Stayed 1 night in Apr 2024

10/10 Excellent

mariko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall all good. It's in a handy area and the staff are friendly. I was able to store my luggage for free without any hassle. The room was clean and tidy, and there was everything that I needed. The only thing is that although I feel a bit cold in the room, I couldn't turn on the heating system.
Stayed 1 night in Mar 2024

10/10 Excellent

Lee

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning
Stayed 1 night in Mar 2024

8/10 Good

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for families, close to town centre and Utilita Arena. Friendly helpful staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, within walking distance to New Street station, courteous members of staff. I will definitely stay there again as need arises.
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, easy parking, superb breakfast choice and perfect location. We always use this hotel when visiting Birmingham
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget hotel, located in walking distance from station
Stayed 1 night in Mar 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was great, however the bed for the kids in the family room was a disgrace really as nobody could sleep on that comfortably. We asked for something to be done and was given extra blankets which helped very slightly but the kids had a pretty awful nights sleep due to it. If we were staying more than 1 night we would have had to switch hotels due to this. Apart from that, everything was fine and the staff were very nice and polite.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally placed hotel at a reasonable price, with on site parking, have used many times over the past 14 - 15 years
Stayed 2 nights in Mar 2024

8/10 Good

Jermaine

Stayed 2 nights in Feb 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Marta on 20 Feb 2024
Dear Jayne,Thank you for your excellent rating! We're thrilled to hear that you had a nice experience during your stay with us.If there's anything specific that you particularly enjoyed or any suggestions you have for us to make your next visit even better, please feel free to let us know. We're here to ensure your stay is as enjoyable as possible.We look forward to welcoming you back for another great stay in the future!MartaOperations Manager

8/10 Good

karanpal

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Feb 2024
Response from Marta on 20 Feb 2024
Dear Karanpal,Thank you for your rating. We're glad to see that you had a positive experience overall during your stay. If you have any specific feedback or suggestions for us to further improve, please feel free to share. We value your input and hope to welcome you back for an even better experience in the future.MartaOperations Manager

10/10 Excellent

CHUN HIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and helpful.
Stayed 1 night in Feb 2024
Response from Marta on 16 Feb 2024
Dear Guest,Thank you very much for your perfect rating and kind words! We're thrilled to hear that you had a fantastic experience with our staff during your stay at our hotel.Ensuring that our guests feel welcomed and supported is our top priority, and we're delighted that our team members were able to provide you with excellent service.We truly appreciate your feedback and your choice to stay with us. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.MartaOperations Manager

10/10 Excellent

RAY

No complaints!
Stayed 2 nights in Feb 2024
Response from Marta on 15 Feb 2024
Dear Ray,Thank you for your glowing review! We are delighted to hear that you had such a fantastic experience during your stay at ibis Styles Birmingham Centre.Receiving a perfect score from you means the world to us. Our team works hard to ensure that every guest enjoys a memorable and comfortable stay, and it's incredibly rewarding to know that we exceeded your expectations.MartaOperations Manager

6/10 Okay

Ruth

Travelled with family
Nice modern hotel. Clean and comfortable. Staff friendly and helpful. Would stay here again.
Stayed 1 night in Jan 2024
Response from Marta on 26 Jan 2024
Dear Ruth,Thank you for choosing Ibis Styles Birmingham Centre and for sharing your positive experience with us!We're delighted to hear that you found our hotel nice, modern, clean, and comfortable. It's fantastic that our staff's friendliness and helpfulness added to your overall satisfaction.We appreciate your kind words, and we look forward to the pleasure of welcoming you back for another enjoyable stay. MartaOperations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was an overall great stay, perfect walking distance from the utilita arena - and i was welcomed by a friend made of towels, which gave me a good laugh after a stressful train journey! appreciated the free chocolate and complimentary coffee bar as well.
Stayed 2 nights in Jan 2024
Response from Marta on 16 Feb 2024
Dear valued guest,Thank you so much for sharing your wonderful experience at ibis Styles Birmingham Centre!We're thrilled to hear that you had a great stay and that our convenient location near the Utilita Arena added to your overall enjoyment. It's fantastic that you appreciated the little touches, like our towel friend, which brought some laughter to your day after a stressful train journey. Creating memorable moments like these is what we strive for!We're also glad that you enjoyed the complimentary chocolate and coffee bar. Providing these extra treats is our way of showing appreciation for our guests, and we're delighted that you found them enjoyable.Thank you again for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future. MartaOperations Manager

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Marta on 16 Feb 2024
Dear Nicholas,Thank you very much for your perfect rating! We are thrilled to hear that you had such a fantastic experience during your stay at ibis Styles Birmingham Centre.Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations to the fullest. We truly appreciate your support and trust in our hotel.If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.MartaOperations Manager

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great!
Was great overall, all stagf were amazing, main bed was lush, 2nd bed was squeeky, lumpy and uncomfortable. Arguably too small for 2 people.
Stayed 1 night in Jan 2024
Response from Marta on 16 Feb 2024
Dear Lee,Thank you for choosing to stay with us at ibis Styles Birmingham Centre and for taking the time to share your feedback.We're delighted to hear that you had a great overall experience and that you found our staff to be amazing. Your kind words mean a lot to us, and we'll be sure to pass on your compliments to our team.However, we're sorry to hear about the issues you encountered with the second bed. Providing a comfortable night's sleep for all our guests is a top priority, and we apologize for any discomfort you experienced. Your feedback regarding the size, squeakiness, and lumpiness of the bed is invaluable to us, and we will address this matter with our team to ensure improvements are made.We hope to have the opportunity to welcome you back for an even better experience in the future.MartaOperations Manager

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice near utilita arena
Great stay at Ibis hotel for a show at the Utilita Arena. It's only 10mins walking so perfect location. The room was big and the bed was very comfortable. It can get a bit noisy with the streets nearby and the walls are somewhat thin.
Stayed 1 night in Jan 2024
Response from Marta on 16 Feb 2024
Dear Melody,Thank you for sharing your experience with us. We're thrilled to hear that you had a great stay at ibis Styles Birmingham Centre while attending a show at the Utilita Arena.We're delighted that our hotel's proximity to the arena made it a convenient choice for you, being only a short 10-minute walk away. It's wonderful to know that you found your room spacious and the bed comfortable, ensuring a pleasant stay.We appreciate your feedback regarding noise levels from the nearby streets and the thin walls. Please accept our apologies for any inconvenience this may have caused. We'll take your comments into consideration as we continually strive to improve the overall guest experience.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.MartaOperations Manager

10/10 Excellent

Karolina

Hotel was very nice, very nice staff, good parking faculties and lovely room.
Stayed 1 night in Jan 2024
Response from Marta on 16 Jan 2024
Dear Karolina,Thank you for choosing Ibis Styles Birmingham Centre and for sharing your positive feedback!We're delighted to hear that you found our hotel very nice, our staff very friendly, and that you enjoyed the good parking facilities and lovely room. Your kind words mean a lot to us, and we're thrilled to have provided you with an enjoyable experience.We look forward to welcoming you back for another pleasant stay in the future. If there's anything specific you'd like us to arrange for your next visit, please feel free to let us know.MartaOperations Manager

10/10 Excellent

Maria

Liked: Cleanliness
Nothing
Stayed 1 night in Dec 2023
Response from Marta on 3 Jan 2024
Dear Maria,Thank you for the perfect score! We're thrilled to have made your stay at ibis Styles Birmingham Centre a 5 out of 5 experience. We appreciate your kind feedback and hope to welcome you back soon for another fantastic stay.MartaOperations Manager

8/10 Good

Yuen Kei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Marta on 16 Feb 2024
Dear Yuen Kei,Thank you for your rating. We appreciate your feedback and are pleased to see that you rated your experience at ibis Styles Birmingham Centre an 8 out of 10.If there are any specific areas where we can improve or if you have any concerns you'd like to address, please don't hesitate to reach out to us. We are committed to providing the best possible experience for our guests, and your feedback helps us to continually improve our services.We hope to have the opportunity to welcome you back for an even better experience in the future.MartaOperations Manager

10/10 Excellent

Kwok Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Marta on 29 Dec 2023
Dear Guest,Thank you so much for your outstanding feedback and for rating your stay at ibis Styles Birmingham Centre a perfect 10 out of 10!Your appreciation means a lot to us, and we're thrilled that you had such a fantastic experience. If there's anything specific that made your stay exceptional, we'd love to hear about it.We look forward to welcoming you back for another fantastic stay in the future!MartaOperations Manager

8/10 Good

Juan

Stayed 1 night in Dec 2023
Response from Marta on 25 Dec 2023
Dear Juan,Thank you for your review at ibis Styles Birmingham Centre!We're glad you had a positive experience at ibis Styles Birmingham Centre. We appreciate your support and hope to provide an even better stay on your next visit.MartaOperations Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Bed was extremely hard and car park was not very well signposted.
Stayed 1 night in Dec 2023
Response from Marta on 29 Dec 2023
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at ibis Styles Birmingham Centre, and for rating your experience. We value your input and appreciate your honesty.We're sorry to hear that the firmness of the bed and the signage to our car park didn't meet your expectations. Your comments are vital to us, and we'll certainly address these concerns to enhance the comfort and convenience of our guests.Please know that your feedback has been shared with our team to ensure we make the necessary improvements.We hope to have the opportunity to welcome you back for a more comfortable and seamless stay in the future.MartaOperations Manager

8/10 Good

Darren

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Marta on 25 Dec 2023
Dear Darren,Thank you for your feedback! We're glad you had a positive experience at ibis Styles Birmingham Centre. We appreciate your support and hope to provide an even better stay on your next visit.MartaOperations Manager

8/10 Good

Ynyr

Liked: Cleanliness, staff & service, room comfort
decent hotel in a good location - very convenient
Stayed 1 night in Dec 2023
Response from Marta on 29 Dec 2023
Dear Guest,Thank you for taking the time to share your feedback and for rating your recent stay at ibis Styles Birmingham Centre an 8 out of 10. We're glad to hear that you found our hotel decent and enjoyed our convenient location.Your comments are valuable to us, and we'll continue striving to enhance our guests' experiences. If there's anything specific you feel we could improve upon, we'd love to hear from you.We hope to welcome you back for an even better stay in the future.MartaOperations Manager

10/10 Excellent

ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for an overnight on way to London and to see my eldest for dinner, really close to the Christmas market and parking on site, reasonable price considering location would definitely stay again
Response from Marta on 16 Feb 2024
Dear Ian,Thank you so much for your perfect rating and for choosing ibis Styles Birmingham Centre for your overnight stay!We're delighted to hear that our convenient location near the Christmas market and on-site parking met your needs perfectly. It's wonderful to know that you found our pricing reasonable, especially considering our prime location.We're thrilled that you had a chance to enjoy dinner with your eldest and that our hotel could play a part in your journey. We would be honored to welcome you back again in the future, and we look forward to providing you with another exceptional stay.If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.MartaOperations Manager

4/10 Poor

Paul

Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from Marta on 14 Dec 2023
Dear Paul,We're sorry to hear that your experience at Ibis Styles Birmingham Centre didn't meet your expectations. Your feedback is valuable, and we'd love to understand how we can improve. If there are specific areas where we fell short or anything we can do to turn your next visit into a better experience, please let us know. We hope for the opportunity to make things right and regain your trust in the future.MartaOperations Manager

4/10 Poor

carly

Travelled with partner
Disliked: Cleanliness
i found a dirty used sanitary towel in the tissue holder and there was shaken vac all over the carpet and smelt awful.The heating didnt work tried sorting it but still didnt work we gave up in the end and slept with extra clothes on.When we paid we wasnt told that the parking was going to be an extra £15 that i had to pay on top of my bill which was very unexpected
Stayed 1 night in Dec 2023
Response from Marta on 14 Dec 2023
Dear CarlyI'm truly sorry to hear about your experience at our hotel. It's completely unacceptable that you found cleanliness issues in your room, and I understand how discomforting that must have been. I apologize for the inconvenience caused by the unaddressed heating problem and the unexpected parking charge. This falls short of the standards we strive for, and we're taking immediate action to address these issues internally to ensure they don't recur. We appreciate your feedback, and if there's anything we can do to rectify this situation or to regain your trust, please reach out.MartaOperations Manager

8/10 Good

Meenu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, good breakfast, friendly staff and great parking. The only 2 issues we had were a flickering light in the room and the heating was not working but the staff were very quick and provided us with a portable heater. Overall very good, would definitely stay here again.
Stayed 1 night in Dec 2023
Response from Marta on 14 Dec 2023
Dear Meenu,Thank you for your wonderful review and for choosing Ibis Styles Birmingham Centre! We're thrilled that our location, breakfast, friendly staff, and parking met your expectations. We apologize for the inconvenience caused by the flickering light and the issue with the heating in your room. However, we're glad our staff promptly addressed the situation by providing a portable heater. Your understanding and positive feedback are greatly appreciated, and we can't wait to welcome you back for another great stay!MartaOperations Manager

10/10 Excellent

Gareth

Stayed 1 night in Nov 2023
Response from Marta on 29 Dec 2023
Dear Gareth,Thank you so much for your amazing feedback and for rating your experience at ibis Styles Birmingham Centre a perfect 10 out of 10! We're thrilled that you had such a fantastic stay.Your satisfaction means the world to us, and we're delighted to have provided you with an exceptional experience. We hope to welcome you back for another fantastic stay in the future.MartaOperations Manager

6/10 Okay

Paul

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Marta on 14 Dec 2023
Dear Paul, Thank you for taking the time to share your feedback about your recent stay at Ibis Styles Birmingham Centre. We're grateful for your rating and comments, as they help us understand areas where we can improve. If there are specific aspects of your stay that you feel we could enhance to make your next visit more enjoyable, we'd love to hear more details. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future.MartaOperations Manager

8/10 Good

Karn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.. parking very handy and you can keep your car there till midnight next day so no stress if you want to spend the day wondering .
Stayed 1 night in Dec 2023
Response from Marta on 14 Dec 2023
Dear Guest,Thank you for your fantastic review and for choosing Ibis Styles Birmingham Centre! We're delighted that you found great value in our services and that our parking convenience added to your stay. It's wonderful to know that our extended parking hours helped ease your exploration without any stress. Your feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay!MartaOperations Manager

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Marta on 5 Dec 2023
Dear Kimberly,Thank you so much for your fantastic rating and kind words about your recent stay at ibis Styles Birmingham Centre! We're thrilled to hear that you had a perfect experience during your time with us. Our team strives to ensure every guest feels comfortable and enjoys their stay to the fullest, and we're delighted that we succeeded in meeting your expectations. Your feedback means a lot to us, and we can't wait to welcome you back for another wonderful stay in the future!Marta Operations Manager

4/10 Poor

Anna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I’ll start with the good things: it is a clean property in the city centre so it’s in a very convenient location. The staff are nice and helpful. However, the beds are uncomfortable, pillows were hard as rock. There was one working lift and no stairs. But the biggest pain was the lack of internet. I couldn’t get anything better than 3G on my mobile and the free hotel internet was almost nonexistent. Either a weak signal or no signal, making even simple browsing a very frustrating task.
Stayed 1 night in Nov 2023
Response from Marta on 29 Nov 2023
Dear Anna, Thank you for taking the time to share your feedback about your stay with us at ibis Styles Birmingham Centre. We are glad that you found the staff to be helpful and appreciate the convenience of our central location. We strive to provide an excellent stay for all our guests, and we regret that some aspects of your stay did not meet your expectations. As a brand, we value guest comfort and convenience highly, so we are sorry to hear that there were issues with the beds and pillows as well as internet access in your room. We hope that you will consider giving us another chance in the near future so that we can show you a better experience.Marta SaluriOperations Manager

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Christmas Market
Stayed 1 night in Nov 2023
Response from Marta on 27 Nov 2023
Dear Sally, Thank you for taking the time to review your recent stay at ibis Styles Birmingham Centre. We are so pleased to hear that you enjoyed our ideal location near the Christmas Market. It’s great to know that our central location was just what you needed while in town. At ibis Styles, our mission is to provide a unique and positive experience for all of our guests. We strive to deliver value, convenience, and comfort in a friendly and modern atmosphere. We look forward to welcoming you back soon!Marta SaluriOperations Manager

6/10 Okay

bryan

Liked: Cleanliness, property conditions & facilities, room comfort
Expensive Budget Style Hotel
Expensive for what it is, Reception staff slightly engaged and interested in their job and guests. One lift out which is frustrating, suppose that could be an energy saver too. Rooms dull & dark due to energy saving measures. Would only stay again if nothing else available. Car park handy useful and cheap.
Stayed 1 night in Nov 2023
Response from Marta on 27 Nov 2023
Dear Bryan,Thank you for taking the time to provide us with your feedback following your recent stay at ibis Styles Birmingham Centre. We appreciate your comments, and we recognize that you found our car park to be handy and useful.At ibis Styles Birmingham Centre, we strive to create a warm and welcoming atmosphere for all of our guests while also staying conscious of our environmental impact. We understand that certain energy-saving measures have resulted in rooms that may appear dull or dark, however we are proud of the efforts we are making in order to ensure that the environment is looked after. We thank you for understanding this effort, and we hope to welcome you back in the future.Marta SaluriOperations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in Birmingham
Very friendly and helpful staff
Stayed 2 nights in Nov 2023
Response from Marta on 14 Nov 2023
Thank you so much for leaving us a positive review! We are delighted to hear that our staff were friendly and helpful. At ibis Styles Birmingham Centre, we strive to make sure our customers have the best experience possible when staying with us. We hope to see you again soon!Marta SaluriOperations Manager

10/10 Excellent

Michael

Stayed 1 night in Nov 2023
Response from Marta on 5 Dec 2023
Dear Michael,Thank you so much for taking the time to share your feedback about your recent stay at ibis Styles Birmingham Centre! We are delighted to hear that your experience was positive. Our team works hard to ensure every guest has a memorable and enjoyable stay, and it's incredibly rewarding to know that we succeeded during your visit.If there's anything specific that stood out to you or any additional comments you'd like to share, we would love to hear them. Your feedback is invaluable and helps us continue to provide exceptional service to all our guests.We appreciate your choosing ibis Styles Birmingham Centre, and we look forward to welcoming you back for another fantastic stay in the future!MartaOperations Manager