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Convenient place for short lazy free n easy holiday, if food, shopping, leisure is desirable. If there is daily free shory hotel organize exploration say to nearest local market and culture place will be good enhancemen. Hotel facilities need improvements _ wifi slow sometimes intermittent; pool ...
The apartment are great for families and big group. The cleanliness are the downside. As we requested for toilet paper on the second days but no one send to us till we check out.The breakfast choices are limited. But the staff services at the reception are great.
Private ferry terminal - making travel to hotel saved time. Own transport, no waiting time to go town. Breakfast has many variety. Hotel staff speak English well (batam will need to speak Malay). The West wing rooms are old, need to revamp. Wifi is bad reception - room & pool side.
Overall, great for a quick get away and overnight stay. Rooms are clean and tidy. The aircon in the masters bedroom is much to be desired though.
Very good service staff. The ambience and design is thoughtful and beautiful. Besides parts of the floor and bathtub looking to be in poor condition (probably cos it is white so poor maintenance is more obvious), I enjoyed my stay alot.
Never expected the hotel up to my taste...the room was huge very clean n comfortable to stay.....the staff was very friendly n we manage to check in before 2....breakfast was very tasty n i enjoy it every single food of it......i should make a comeback
Our second stay at this resort was even better. It was our honeymoon (in our 60's) and they spoilt us. ALL the staff were just so friendly and so helpful and couldn't do enough for us: we were treated like royalty. Lovely spacious and comfortable rooms, beautiful grounds so well maintained, the best ...
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