Standard Room, 1 King Bed, Non Smoking

Reviews of Econo Lodge Inn & Suites Ocean Springs - Biloxi

2 out of 5
Econo Lodge Inn & Suites Ocean Springs - Biloxi
7304 Washington Ave, Ocean Springs, MS

Reviews

5.0
Rating 10 - Excellent. 39 out of 443 reviews" "
Rating 8 - Good. 65 out of 443 reviews" "
Rating 6 - Okay. 91 out of 443 reviews" "
Rating 4 - Poor. 89 out of 443 reviews" "
Rating 2 - Terrible. 159 out of 443 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

3.8/10

Amenities

4.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Albert

Business traveller
Liked: Cleanliness, staff & service
The wifi didn't work and there was no breakfast even though they advertised it. Othse than that everything was good
Stayed 1 night in Mar 2024

4/10 Poor

William

Liked: Cleanliness
Wonderful
Stayed 1 night in Mar 2024

6/10 Okay

Ed

Travelled with family
Disliked: Cleanliness, amenities
The floors were dirty, after getting out of the shower, which had little to no water pressure, walking to the bed to get dressed my feet were "filthy"! The fire alarm was going off in the middle of the night for no apparent reason.
Stayed 2 nights in Oct 2021

2/10 Terrible

Carmen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unacceptable!! Did Not stay!! Not safe or clean!! Waiting on refund!! Should be condemned!! Very shady atmosphere!!
Stayed 2 nights in Oct 2021

2/10 Terrible

Glen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely terrible. The whole property was terrible and run down. A little scary. Will not stay there again. Left a day early.
Stayed 3 nights in Oct 2021

4/10 Poor

Krystian

Stayed 1 night in Sep 2021

6/10 Okay

Kamran

Stayed 4 nights in Sep 2021

6/10 Okay

Brent

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is very dirty and not safe conditions (the stairs cement are break pieces and the door aren’t good enough to lock also no ice machines, I get into no fire alarm in my room so they give me discounts prices
Stayed 1 night in Aug 2021

2/10 Terrible

Kenneth onell

Stayed 2 nights in Aug 2021

10/10 Excellent

Karan

Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a room 12 hours before my stay. When I arrived to check in, I was told there's no availability, and the staff basically just shrugged and said "sorry, not our fault. We can't help you" and I was forced to find another hotel in the area at midnight during a 26 hour road trip. My card was charged for the night's stay and I'm traveling on limited funds.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great Location
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is a dump. Nasty. Trashy. Unclean
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I found roaches in my room when i was leaving, i had an allergic reaction & had to pay MORE money to see a dr & get medicines for the reaction THEN i called to speak with a manager multiple times & every time "they arent in" & they will call me back. I would like for SOMEONE to call me back at some point.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
I will say the reviews made it sound much worse than what it was, however it was still bad .. the air unit kept making loud banging noises, the duct tape holding a part of the hotel ceiling up or whatever looked tacky, there was a crack in the floor way between the bathroom and bedroom and it was like staples or nails sticking up i don’t know, but it hurt my kids and myself quite a few times until I finally put a towel over it and rolled it up to keep it from Hurting our feet. There was mold all in the bathroom ceiling. I don’t ever leave reviews what so ever … good or bad. But this hotel needs some work. Definitely not worth the money I paid.
Stayed 2 nights in Jul 2021

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience.
The bedroom smelled really bad, the bedsheets were dirty and everything was falling apart. Bonus, there was cockroaches. It is sad that the owner don't give a little of pride to his business.
Stayed 1 night in Jul 2021

2/10 Terrible

BECKY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

2/10 Terrible

Amanda

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor management skills and rude employees. Tried to discuss the issue of the room to get a refund but they have refused to talk to me about said issue. Please whatever you do, DONT stay at this hotel.
Rusted lamp in room 225
The door handle came off when you tried to open the door in room 225
The have either removed the mirror or someone stole it. Room 225
The bathroom door wouldn't even close Bc it was busted in room 225
Stayed 1 night in Jul 2021

4/10 Poor

Leonard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not stay there after viewing the rooms
Stayed 4 nights in Jul 2021

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Don’t waste your money
Don’t waste your money on this place! The room was disgusting, had a crack in the door so bugs can crawl in, air conditioner was leaking water inside the room so they gave me 2 2x4’s to prop it up. The flies outside were a nuisance. When we book the room this property stated that it had complementary breakfast well there is no breakfast at this hotel
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely horrible. They had cameras that weren’t plugged in just stuck to the wall. No outlet covers over the outlets, gashes across the bathroom door. Felt like I was in a hooker ,drug addict motel. Tried to get our money back but they couldn’t help us. Look like two children working behind these glass lock doors. Even your lucky to find someone will help you . Just run away fast!!!! Strange people riding bikes out in the balcony.
Stayed 2 nights in Jun 2021

2/10 Terrible

marjorie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A No Go
When we arrived you could tell the place was an older place but when we did get to the room there was an odor to it. The place also reeked of marijuana, we are in the field we’re we can’t be and don’t want to be around that. I know it’s every where but when it feels up the room from the surrounding rooms that’s bad.
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The property is old and in dire need of a renovation, Expedia ripped me a new one on price as I paid twice what the lady in front of me paid for this less than satisfactory property, the floor tile is cracking, the door didn’t shut or latch properly and the walls and ceiling had cracks and needed painting.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I slept in the parking lot of Macdonald restaurant, people knocking my door, a lot cars in the parking lot with louder music and talking drinking alcohol and maybe drugs, the room was dirty, my daughter room was beers in the refrigerator and my room bathroom was poop in the tub and sink , smell bad, I put in my nose Vick for the smell but we can’t stay in this situation. Definitely for a family is no good motel but musty people young yes but for my family was a disaster, I called for the refund but they don’t want to loose money , they don’t care family situation an Expedia as well they don’t care , just make money from families like us. Expedia and the nasty motel is garbage Basura . Basura Expedia they don’t help nada basura basura I want my money $357, basura . My money I work hard .
Stayed 1 night in Jun 2021

4/10 Poor

Keith

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

2/10 Terrible

Jennifer

Crackhead Hotel
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very bare hotel room and the stay was not very pleasant. The walls are so thin you hear EVERYTHING. The people upstairs kept us up all night just walking.
Stayed 1 night in May 2021

8/10 Good

Marshea

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Did not like anything
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
nothing it was horrible
Stayed 1 night in May 2021

4/10 Poor

Zulay

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The refrigerator was leaking. The door didn’t shut all the way. The room wasn’t clean.
Stayed 1 night in May 2021

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place was horrible. Room was nasty and run down
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't believe that Expedia represents this hotel. It was the most disgusting hotel ive ever been in and I've traveled the world. It was filthy and ut looked like bodily fluids had been sprayed on the walls and furniture. If this is how they clean during a pandemic, i would hate to see what it normally looks like. We did not stay and lost a lot of money. I am contacting the health department in this area. Don't waste your time and money. Disgusting!
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The place was very run down, no lighting in room, Tv was broken once turned on you couldnt turn it down, stains on towels in bathroom upon arrival
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was un kept and seedy looking. There looked to be prostitutes hanging around the property and I would not want my children to visit me here. But since they did not save the room I reserved and paid for it was without a doubt the worst trip experience I have ever had.
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2021

6/10 Okay

Julia

Not worth the money, expected better rooms for the price I paid
Stayed 1 night in Jan 2021

4/10 Poor

Sherry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Eh. Tidy it UP.
The gentleman at the front desk was great and very helpful however upon arrival my room had a broken air conditioner that looked as if it had been taken apart and couldn’t even be turned on and I seen the most odd color lizard I have ever seen climb across the wall that was a NO for me so we switched rooms with no hesitation however the TV nor wi fi worked in the new room & it ended up being handicapped which had a lot of unnecessary un cleaned space. Definitely recommend the Days Inn across the road as far as room conditions.
Stayed 1 night in Dec 2020

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ot a good experience
Made reservations got there they. Said they not taking anymore guest. I explained that I had a reservation and then was informed booking system down they couldn’t check me in But. The charge still appeared on card
Stayed 1 night in Oct 2020

2/10 Terrible

BongHyup

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Phone didnt work. Wifi couldn't connect. Water kept getting shut off and back on. Front desk carried a gun on his hip, oddly freaked me out and gave me the vibe that I wasnt safe there. Was stuff in the mini fridge from the prior guest and toilet had not been cleaned or flushed from the guest prior. The bed was super comfy though and check in was super easy and pretty fast. I will not stay there again though.
Stayed 1 night in Oct 2020

2/10 Terrible

Scott, Biloxi ms

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like. It looks like a run down crackhouse. The bed spread had holes and burns in them. The toilet wouldn't flush and the sink leaked watered . The front desk staff and his buddies or staff were all in jean shorts and wifebeater tanktops. They all had to run upstairs to break up a fight while we were checking in. And had people knocking on the door at 1am. If you stay here please expect to get the beat up trailer park experience.
Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RUNNNNNN
I'm not sire whether to fault the hotel or hotels.com but I made reservations. Called the hotel to confirm the reservation and inform that I'd be a late check in arriving between 1am and 2am. The clerk said that was "Totally fine and that guest services would be there when I arrived to assist me." Well we arrived to the hotel at approximately 1:32 am and neither room (Yes, we booked 2) was available with the clerk stating they were sold out. Needless to say, I was beyond livid! My family and I were hours away from home and nowhere to stay! I was utterly disgusted. I said all this to say, regardless of whether or not you call this hotel to ensure your stay is accommodated, it very well may not be. My suggestion is choose another hotel!
Stayed 1 night in Sep 2020

4/10 Poor

Tandy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

2/10 Terrible

Tasha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t let photos fool you! RUN
Horrible hotel drug addicts running the place. Waited in lobby front desk didn’t come for an hour sent me away 3 times didn’t get checked in til after 6. I swear the staff were on drugs! I saw the staff all night with hotel guests at midnight after casino. Room was in such bad condition the blanket was dirty burn holes everywhere, floors has dirt all over! We heard fighting all night. Very scary situation. Left by 6am.
Stayed 1 night in Sep 2020