Top Hotels Near Big Thicket National Preserve in Lumberton from NZ$98

"The shower/tub in our room did not turn on at all...no water to bathe. The bathroom door would not close due to damage on the bottom of the door. We spoke with the manager, Stephanie, about the problem. She had no ideas for a resolution and did not apologize for the situation. I understand that things happen and resolving them the best way you can is how you gain customer loyalty. We were reserved for another night but we left after one night so that we could get a room that would allow us to bathe. Stephanie said that we couldn't use any other rooms because they were sold out. I suggest driving 10 mi south and staying at a hotel that appreciates your business and doesn't provide you with a manager with an attitude. The breakfast staff was very friendly yet the food was just average."

"Hotel was great and amenities was helpful . Close to hospital, which is what we needed for a family surgery. Clean and staff was very helpful. You must ask to get sheets changed daily and towels replaced. Enjoyed my stay."

"Super friendly staff. And affordable prices. And clean comfy rooms. Super roomy. "

"Worst hotel I’ve ever stayed in , 54$ stay turned into 60$ plus 20$ deposit . Sheets were stained toilet seat terrible. Standing shower breaking down. Shower floor repainted and peeling apart , floor tile in restroom breaking down into first floor . 100% do not recommend "

"Mediocre "

"Nice renovation"

"Staff was awesome and polite. Pool was great for the kiddos. Rooms were spotless & ac worked great"

"Stay was great. Would stay again. "

"The outside area looks run down. "