Big Lake Holidays from NZ$1,764

Appears to be an older facility. The lady at the desk seemed a little short and rude and doesn’t make eye contact. Place is a bit dated. The hallway rugs need replaced or severely cleaned. The room seemed clean but again, dated. It wasn’t as I would describe as cozy, but minimal. A close distance to the airport. They charge an additional $25 service fee that I wasn’t anticipating. Stay was ok but not exceptional.

Top notch and amazing

Stains on pillows, staff that made us feel uncomfortable, eerie

An absolutely BEAUTIFUL stay! The room was so clean, the giant bath tub was to die for! Breakfast was delicious and intimate in the best of ways! I would stay here 100 times over!! Highly, highly recommend!!

I understand, it is the end of summer, and rates are going to be high. However, for the price, it was not ideal ($6489.42 for 3 nights) - we had a 2 bedroom suite room -mountain view. The mountains are in the distance, way passed the subway and other fast food signs. Our room is on the corner next to the street, very close to an intersection. So, loud music from cars waiting at the lights and accelerating/peeling out cars go throughout the day past 11pm. We are right across the street from a grocery store, which is great. However, we ended up being approached by 2 homeless individuals. We did not feel like we were in danger, only because of my 250lb husband and his do not mess with my family stare. The front desk staff is not very friendly and abruptly interrupts any questions, or concerns you have with a can't do anything about it answer - we asked at 5pm, that if they were unable to clean our room, to please help with 4 large bath towels exchange only. She said FINE, 3 sets, we said, no, no need, only 4 bath towels since we have 5 people and are trying to reuse towels - she hang up on us and about 5 mins later, a nice older gentlemen came and delivered 5 sets of towels to us. The morning buffet is ok, the grill had an excellent chef (of Puerto Rican origin maybe), except when he is not doing the cooking, then, everything is either burnt or raw. Overall, I read through many hotel reviews before booking and believe most of the hotels are all in this same level.