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"Great value for money and a good stay overall. We did encounter a few issues with our room in regard to bathroom condition and some damage on the bedroom flooring. The walls also weren’t soundproofed, so it can be quite noisy at night, with some WiFi signal issues on the 4th floor. The reception staff were quite slow in responding to problems and if called, did not follow up or call back even when they claimed they would. However, the other staff at the hotel were amazing. Fabulous service everyday with a great selection of foods, drinks and nightly entertainment. With special thanks to Slim in the hotel bar who always went above and beyond and made our stay very memorable. I would recommend staying here overall as it was great value for money despite the few issues we encountered. I would have just preferred for reception to be more useful and attentive."

"Great location in the Medina! Beautiful pools, excellent service."

"The front desk staff were not welcoming or friendly. Check ins were slow. The room was nice and the view was nice but the rooms have almost no light. They would benefit greatly from a floor lamp or two. There is insanely loud music on the weekends in the courtyard until late. It your room is on the wrong side of the building it is impossible to rest. It feels like the music is in your room. It is incredibly loud. "

"Good amenities , professional staff , excellent location "

"I was a bit skeptical at first after reading some of the reviews, but I’m so glad we went ahead and booked this resort. The place is amazing – super clean and really well kept. The staff honestly deserve 10 stars; everyone was so friendly and welcoming. The restaurants were great too, and the food was delicious. We stayed for a week, and every day there was something new on the menu. Overall, it was an awesome experience and I’d definitely recommend it!"

"Plenty of pools, staff were amazing and really helpful."

"Everything is excellent, staff very friendly/ room very clean / food very fresh , I love it , well done guys "

"Great staff, great location"

"Staff were helpful. Food was tasty. Good entertainment "