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"Nice staff"

"I was not satisfied with my stay. I landed at 11 PM and wanted to take the hotel shuttle, but when I tried calling the hotel’s phone number — the same number advertised everywhere — nobody answered. I ended up wasting an entire hour before finally taking an expensive taxi to the hotel. After I got to my room, I discovered there was no air conditioning and no way to open the window. The staff eventually sent someone to open the window for me. The receptionist later showed me that the hotel phone was not ringing at all, which made the whole situation even more frustrating."

"Good spot was not there long but happy with it"

"Extrêmement satisfait ds mon passsge au Sheraton. Hôtel directement connecté au Terminal 1 de l’aéroport Malpensa-Milan, idéal pour être déjà sur place pour le vol du lendemain midi. Chambre plus que confortable, insonorisation parfaite, literie au top. Et le déjeuner-buffet vaut l’extra, avec ses comptoir- omelettes, son mimosa et son smoothie maison. Pour les autres prestations, comme la piscine et le spa, je n’ai malheureusement pas eu le temps de les utiliser. Je recommande fortement. "

"Wonderful hotel, reasonably priced. Needs a lobby ATM. Thank you!!"

"Very clean room, loved the roof top terrace and restaurant!!"

"No internet connection. Any hotel areas - no internet connection "

"The Palace Hotel had great staff and the breakfast was wonderful. The only unusual aspect was you had to go downstairs to iron your clothes but that seems to be the norm in Italian hotels ."

"We received a breakfast to go box since we left before breakfast was served, this was great for the plane ride, restaurant had amazing food for dinner. and the front desk staff was so helpful and kind "