Property amenity

Reviews of Hotel La Pergola

3 out of 5
Hotel La Pergola
Belpstrasse 43, Bern, BE

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 405 reviews" "
Rating 8 - Good. 183 out of 405 reviews" "
Rating 6 - Okay. 41 out of 405 reviews" "
Rating 4 - Poor. 10 out of 405 reviews" "
Rating 2 - Terrible. 1 out of 405 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shara

Liked: Cleanliness, staff & service, property conditions & facilities
I travelled alone and felt safe which was key for me. The property and room was clean. Staff was great. Would definitely stay here again when I’m back in Bern.
Stayed 2 nights in Dec 2023

8/10 Good

Dionicio De Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Sarah

Liked: Cleanliness
Base level functional
This is a place to sleep, nothing more. The price was rather high for very basic accommodations, and the ventilation is insufficient for summer or summer-adjacent timeframe (was 15F above normal when we visited in Sept). A few of the lights didn't work and the shower drain was slow. No sheets for foldout couch. Neighborhood safe.
Stayed 2 nights in Sep 2023

8/10 Good

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities
A real surprise in quiet area. Only probs were no ac, too few english stations and smoking area below windows that you have to have open because no ac. Also bad curtains. Just a gauze sheet. They have a screen but it isnt solid. Could use a wall safe and mini fridge.
Stayed 2 nights in Aug 2023

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay in Bern
Just a brief visit to Bern but the hotel was in a good position 15/20 mins from hospital and train station . Nice room good shower and cooling fan comfy bed helpful welcoming staff . A good indian restaurant almost next door and a nice breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely recommendable.
Stayed 2 nights in Jul 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for the price. Upgrade to include the breakfast. It is has a good variety of food that is very fresh. Good location close to tram stop.
Stayed 3 nights in May 2023

10/10 Excellent

Kaveri

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Hotel La Pergola went the extra mile to be helpful and accomodating at all times. The hotel is in a quiet neighbourhood close to the town centre and within a short walk of the station. My room was comfortable and clean. I much appreciated the free communal tea and coffee making facilities on each floor too. Definitely recommended.
Stayed 3 nights in Apr 2023

8/10 Good

Joanne

Hotel in a nice residential area. Tram stop outside the hotel but only 10 minute walk into the old town. Room very modern and clean. Would benefit from a kettle in the room, although free tea and coffee making facilities on the first floor.
Stayed 2 nights in May 2023

10/10 Excellent

JOHN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bern was a fantastic base to visit all the places in Switzerland I had missed on other trips. The train will take you almost anywhere in the country within 2 hours. La Pergola is an oasis, minutes from the main railway station, clean, comfortable rooms and friendly staff.
Stayed 8 nights in May 2023

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had exceptional service! Felix the receptionist went above and beyond to make my stay the best! It is located in downtown Bern so accessible to many places.
Stayed 2 nights in Feb 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay when in Bern

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, and the location was convenient for my purpose
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly nice and clean, with spacious room. Good area close to the station. Staff very friendly, the gentleman on reception was very helpful helping sort out our travel pass. Breakfast has a good selection. Would definitely recommend.
Stayed 2 nights in Oct 2022

8/10 Good

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Property
Room was clean and cozy. Breakfast was excellent specially the coffee. Friendly staff.
Stayed 1 night in Sep 2022

10/10 Excellent

wai man

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Simple with everything you need. Staff was super friendly, especially the fine gentleman in charge of the breakfast!!
Stayed 1 night in Aug 2022

6/10 Okay

Patrizia

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was upgraded to a one with a sitting area. The bus stop is across the street. Great location. They include a Transit pass which is great. Very happy.
Stayed 2 nights in May 2022

10/10 Excellent

Robert, Villanova

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay and very convenient. We'd stay there again.
Stayed 1 night in May 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel but it was far away of the principal attractions
Stayed 1 night in Apr 2022

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff! I was provided a free tram/bus pass for the first day. I was also upgraded to a larger room for free. Room was clean and nice - a good value for the price.
Stayed 1 night in Mar 2022

8/10 Good

Bryan, Lossiemouth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was lovely, quiet area with good public transport connections als get a free transport pass from the hotel which was nice. Guy on the front desk was a little bit uninterested tho didnt see a smile or happy comment.
Stayed 1 night in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located in a quiet area. The price is very reasonable and the staff is great. I like the breakfast in the bright dining room. I’ve stayed at the hotel at least five times so it’s my go to place when I’m in Bern on my own dime!
Stayed 1 night in Jan 2022

10/10 Excellent

KO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in Bern
Convenient but calm location. Cozy and comfortable room. Nice and friendly staffs.
Stayed 2 nights in Dec 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and reasonable.
Stayed 1 night in Nov 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very conveniently located in a quiet area and easily walkable from the Bern train station, shopping and tourist sites. This was my second stay at La Pergola. The rooms I stayed in were small, but spotless. It would be great if there were USB plugs in the room to charge mobile devices. I brought my own.
Stayed 1 night in Oct 2021

10/10 Excellent

CIELITO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the room is so clean and cozy! I enjoyed my short stay here and the price is worth to stay.
Stayed 1 night in Sep 2021

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Marzenna M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sweet little hotel in Bern
It is a modest, but very clean hotel. The room size is on a smaller scale, but adequate. The room is clean. There’s no AC. It was not problem for me, as it got colder in Bern when I was there. An excellent breakfast is served with great Swiss cheeses and cold cuts. Excellent coffee! Also all kinds of cereal and fruit.
Stayed 6 nights in Jul 2021

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Very clean room in a great location. Would stay there again.
Stayed 2 nights in Aug 2020

6/10 Okay

Lauren

Business traveller
Disliked: Cleanliness, staff & service
Disappointing
We arrived by car late at night and the hotel had failed to inform us parking needs to be booked in advance. Was forced to park on street and wake up early to move the car. There was a large bug in my colleague’s bed, and the rooms were very hot.
Stayed 2 nights in Jul 2020
Response from Dominique on 11 Aug 2020
Dear Lauren, thank you for taking the time to write a feedback. You did the reservation a couple of hours before you arrived and unfortunately our parkings were already all reserved by then. Sorry for the inconvenience, but after the lockdown everyone is travelling by car.

8/10 Good

Noreena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
My stay here was decent - my room was clean and comfortable and the staff was accommodating. The amenities themselves are pretty bare though. I reserved a room for one person and the hotel literally provided one pillow and one towel. This was not a cheap hotel, so I was surprised they provided so little. It would also be very appreciated to have some instant coffee or tea in the room. Overall the hotel is in a nice but very quiet area of Bern - very little food options and about a 15-minute walk to the train station.
Stayed 1 night in Feb 2020

10/10 Excellent

Makhabbat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/10 Poor

Robert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great location, not for sleeping in
Large windows lacked light-blocking curtains, so don't stay here if you want to sleep in. The hotel is nicely located, and the staff was wonderful, but the lack or privacy from the thin, gauzy curtains was shocking. Also, the drain in the shower couldn't keep up with the water flow, so I was ankle-deep at the end of a short shower.
Stayed 1 night in Feb 2020

8/10 Good

lindi s

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with good location near teams
Stayed 2 nights in Feb 2020

10/10 Excellent

Paris, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in a quiet nice area. Staff is very friendly and thoughtful. I enjoyed my stay and the hospitality of Bern.
Stayed 1 night in Dec 2019

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located behind a busy street which makes it quiet. Great tram service steps away from the hotel. Room was older but very clean.
Stayed 3 nights in Oct 2019
Response from Dominique on 4 Nov 2019
Dear Amy, thank you for the great review. I am looking forward to share your feedback with our staff!

4/10 Poor

Teresa

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
My room didn't have a tupid curtain and I couldn't sleep with the lights from the street
Stayed 2 nights in Oct 2019
Response from Dominique on 4 Nov 2019
Oh dear, all our rooms are equiped with electrical shutters. Our reception is occupied 24/7 - please feel free to contact our staff if you have some problems or questions.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Dominique on 4 Nov 2019
Thank you for 5/5!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was neat, and the staff was accommodating.
Stayed 1 night in Oct 2019
Response from Dominique on 4 Nov 2019
Thank you for your great feedback!

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Dominique on 4 Nov 2019
Thank you for your review!