3 restaurants, breakfast, lunch, dinner served; Regional cuisine

Reviews of Vienna House by Wyndham Andel's Berlin

4.5 out of 5
Vienna House by Wyndham Andel's Berlin
Landsberger Allee 106, Berlin, BE

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1002 reviews" "
Rating 8 - Good. 299 out of 1002 reviews" "
Rating 6 - Okay. 81 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

LAURA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms need updating. the staff was amazing! very nice and always willing to assist.
Stayed 2 nights in Feb 2024
Response from Hotel Vienna House by Wyndham Andel's Berlin on 10 Mar 2024
Dear LAURA,thank you for your positive review and for your constructive comments. We are very pleased to hear that you appreciated the service provided by our staff. Our aim is to delight and look after every guest and it is nice to know that we have contributed positively in your experience.Your comments on the modernization of our rooms are very valuable to us. We always strive to provide a comfortable and appealing environment for our guests. Your feedback helps us to constantly improve our offerings and services.We hope to welcome you again soon at our hotel Vienna House by Wyndham Andel's Berlin and thank you for your trust.With kind regards,Monique Hähnel

10/10 Excellent

Klaus, New Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with spacious rooms and comfortable beds
Stayed 3 nights in Feb 2024
Response from Hotel Vienna House by Wyndham Andel's Berlin on 28 Feb 2024
Dear Klaus,It is a pleasure to read your positive review about your recent stay at Hotel Vienna House by Wyndham Andel's Berlin. We are delighted to know you found your experience enjoyable, particularly appreciating our spacious rooms and comfortable beds. Our team strives to provide a restful environment and it is rewarding to know that these efforts are appreciated.Receiving a full 5/5 rating from you truly brightens our day and motivates us to continue maintaining our high standards. Your satisfaction is our foremost priority and we are thrilled to have met your expectations.We hope to have the pleasure of welcoming you back in the future and providing you with another exceptional stay.Kind regards,Monique Hähnel

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Vienna House by Wyndham Andel's Berlin on 28 Feb 2024
Hallo Nathalie,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Hotel Vienna House by Wyndham Andel's Berlin zu bewerten. Wir freuen uns, dass Sie uns eine gute Bewertung gegeben haben.Wir freuen uns, dass Ihre Erfahrung mit uns weitgehend positiv war, aber wir streben nach Spitzenleistungen und Ihr Feedback zeigt, dass es noch Raum für Verbesserungen gibt. Wir würden es sehr begrüßen, wenn Sie uns ein genaueres Feedback über Ihre Erfahrungen geben könnten, damit wir unsere Dienstleistungen und Einrichtungen für die Zukunft verbessern können.Wir freuen uns darauf, Sie in Zukunft wieder bei uns begrüßen zu dürfen, und wir werden uns bemühen, Ihren nächsten Aufenthalt noch besser zu gestalten.Mit freundlichen Grüßen,Monique Hähnel

6/10 Okay

Gabrielle

Travelled with partner
Disliked: Cleanliness, staff & service
Got in had a bit of water issues at the hotel, turn the shower on and the floors were soaked there was no way around it. Then had a guy use a master key to open our room door. Woke us out of our sleep. It really spooked my partner. Then the duvets had visible stains, like it was pretty gross.
Stayed 1 night in Feb 2024
Response from Hotel Vienna House by Wyndham Andel's Berlin on 28 Feb 2024
Dear Gabrielle,We're truly sorry to hear about the issues you encountered during your stay at Hotel Vienna House by Wyndham Andel's Berlin. We understand how such experiences can disrupt your comfort and peace, and for that, we sincerely apologize.We take your feedback about the water issues and the incident with the master key very seriously. This is not the standard of service we aim to provide. We would like to assure you that we will do our utmost to investigate the matter and ensure that similar incidents do not repeat in the future.Furthermore, we are deeply sorry to hear about the condition of the duvets in your room. We strive to maintain the highest standards of cleanliness and hygiene and it seems we fell short in your case.Despite these issues, we hope you'll consider staying with us again. We'd be grateful for the opportunity to make your next stay a more pleasant and hassle-free experience.Kind regards,Monique Hähnel

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
We had such a pleasanr stay
Response from Hotel Vienna House by Wyndham Andel's Berlin on 4 Jan 2024
Dear Yasmin,It's truly a joy to hear that you had a pleasant stay at Hotel Vienna House by Wyndham Andel's Berlin. Providing a welcoming and enjoyable experience for our guests is what we strive for every day. Your positive rating motivates us to continue delivering top-notch service. We look forward to welcoming you back on your next visit.Kind regards,Monique Hähnel

10/10 Excellent

Steven

Travelled with family
Breakfast GREAT
Very clean. Ensure you get the breakfast option. If you are an American you will not be used to this continental breakfast. That is meant I n a good way. Enjoyed the food and courteous staff.
Stayed 8 nights in Dec 2023
Response from Hotel Vienna House by Wyndham Andel's Berlin on 4 Jan 2024
Dear Steven,Your positive review of your breakfast experience at Hotel Vienna House by Wyndham Andel's Berlin is heartening to read. We are delighted to know you enjoyed the variety and uniqueness of our continental breakfast.Furthermore, we are gratified to hear about your appreciation for our cleanliness standards and courteous staff. It is our utmost commitment to ensure all our guests experience a pleasant and comfortable stay.We look forward to welcoming you back for another delightful breakfast and memorable stay in the future.Kind regards,Monique Hähnel

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Monique Hähnel on 16 Dec 2023
Hallo Joshua,Wir freuen uns sehr über Ihre perfekte Bewertung von 10/10. Es ist ermutigend zu wissen, dass Ihr Aufenthalt bei uns im Vienna House by Wyndham Andel's Berlin Ihre Erwartungen erfüllt hat. Unser Team ist bestrebt, Ihnen einen außergewöhnlichen Service zu bieten, und es ist schön zu sehen, dass sich dies in Ihrem Feedback widerspiegelt. Ihre Zufriedenheit ist unser Ansporn. Wir freuen uns darauf, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen.Monique Hähnel

8/10 Good

paul

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Ihr Ralph Alsdorf General Manager & Team on 6 Nov 2023
Lieber paul,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

8/10 Good

Maksym

Stayed 4 nights in Oct 2023
Response from Ralph Alsdorf General Manager & the team of Vienna on 21 Nov 2023
Dear Maksym,Thank you very much for the good review. We are pleased that you enjoyed your stay with us and hope to welcome you back soon!Best regards,

10/10 Excellent

Bronwen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Ralph Alsdorf General Manager & Team on 24 Oct 2023
Dear Bronwen,thank you very much for this outstanding feedback as well as for the preference of our hotel. We are thrilled you had such a good time with us and we obviously could meet your expectations. Thank you for your recommendation, the whole andel's team is looking forward welcoming you back again. Best regards,

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Ralph Alsdorf General Manager & Team on 24 Oct 2023
Dear Shaun,thank you very much for this outstanding feedback as well as for the preference of our hotel. We are thrilled you had such a good time with us and we obviously could meet your expectations. Thank you for your recommendation, the whole andel's team is looking forward welcoming you back again. Best regards,

2/10 Terrible

Haydn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start, my credit card had unauthorized charges of over 400 Euro for 2 rooms that were prepaid. Took over 2 weeks to get a refund. The hotel never answers their phone. Corridors are dirty. Bed linens inadequate with two postage sized comforters on a queen sized bed. 1 person on reception for a hotel this size!?!
Response from Ralph Alsdorf General Manager on 24 Oct 2023
Dear Haydn,thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Excellent

Maria, Aventura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, great breakfast, super comfortable room and hotel amenities. Close to tram and metro. Convenience store and pharmacy close by
Response from Ralph Alsdorf General Manager & Team on 24 Oct 2023
Dear maria,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,

10/10 Excellent

yael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ralph Alsdorf General Manager & Team on 4 Oct 2023
Dear Yeal,thank you very much for this outstanding feedback as well as for the preference of our hotel. We are thrilled you had such a good time with us and we obviously could meet your expectations. Thank you for your recommendation, the whole andel's team is looking forward welcoming you back again. Best regards,

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant, convenient
Stayed 1 night in Aug 2023
Response from Ralph Alsdorf General Manager & Team on 6 Sept 2023
Dear Ana,thank you very much for this outstanding feedback as well as for the preference of our hotel. We are thrilled you had such a good time with us and we obviously could meet your expectations. Thank you for your recommendation, the whole andel's team is looking forward welcoming you back again. Best regards,

6/10 Okay

Emma

Liked: Property conditions & facilities
Disliked: Staff & service
Good gym Bedroom average - not totally clean (bathroom et) close to transport
Stayed 2 nights in Sep 2023
Response from Ralph Alsdorf General Manager & Team on 5 Sept 2023
Dear Emma,thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Charlotte

Stayed 3 nights in Aug 2023
Response from Ralph Alsdorf General Manager & Team on 4 Sept 2023
Dear Charlotte,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,

2/10 Terrible

Janis

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Staff I have ever seen. Neither of the two days I could eat dinner in the restaurant as it was always full. I forgot my headphones in my room. I sent a mail to get help, never got a reply. Neither are they picking up my calls.
Stayed 2 nights in Aug 2023
Response from Ralph Alsdorf General Manager on 4 Sept 2023
Dear Janis,thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I will get in touch with the relevant department to check your "Lost&Found". We will come back to you directly.many of our guests have grown so fond of.Sincerely,

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Everyone was so friendly and helpful. George at concierge was amazing- some great tips to get round Berlin. Reception staff lovely and I had the best shoulder and back massage ever! We enjoyed the roof bar and our room was comfy and clean. Good value for money too!
Stayed 3 nights in Aug 2023
Response from Ralph Alsdorf General Manager & Team on 4 Sept 2023
Dear Louise,thank you very much for this outstanding feedback as well as for the preference of our hotel. We are thrilled you had such a good time with us and we obviously could meet your expectations. Thank you for your recommendation, the whole andel's team is looking forward welcoming you back again. Best regards,

10/10 Excellent

stuart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete service
This was my 3rd stay and it’s my favourite hotel inBerlin. The staff are friendly and helpful at all times
Stayed 4 nights in Aug 2023
Response from Ihr Ralph Alsdorf General Manager & Team on 31 Aug 2023
Dear Stuart,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Ihr Ralph Alsdorf General Manager & Team on 31 Aug 2023
Lieber Adam,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit besten Grüßen,

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience
My son and I really enjoyed our stay at your hotel. It is at a very nice location and the staff were very helpful.
Stayed 3 nights in Aug 2023
Response from Ralph Alsdorf General Manager & Team on 31 Aug 2023
DearJoel,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Ihr Ralph Alsdorf General Manager & Team on 31 Aug 2023
Liebe Ana,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit besten Grüßen,

10/10 Excellent

Klaus, New Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value with modern, spacious and clean rooms near a transportation hub.
Stayed 3 nights in Aug 2023
Response from Ihr Ralph Alsdorf General Manager & Team on 31 Aug 2023
Lieber Klaus,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit besten Grüßen,

10/10 Excellent

Nobuyoshi

Stayed 3 nights in Aug 2023
Response from Ralph Alsdorf General Manager & Team on 18 Sept 2023
Dear Nobuyoshi,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,

10/10 Excellent

Angela

Stayed 2 nights in Aug 2023
Response from Ihr Ralph Alsdorf General Manager & Team on 31 Aug 2023
Liebe Angela,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit besten Grüßen,

10/10 Excellent

amir

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.. great location.. great value for money
Stayed 4 nights in Aug 2023
Response from Ralph Alsdorf General Manager & Team on 7 Sept 2023
Dear amir,thank you very much for this outstanding feedback as well as for the preference of our hotel. We are thrilled you had such a good time with us and we obviously could meet your expectations. Thank you for your recommendation, the whole andel's team is looking forward welcoming you back again. Best regards,

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, clean place. AC wasn’t very good.
Stayed 4 nights in Aug 2023
Response from Ralph Alsdorf General Manager & Team on 22 Aug 2023
Dear Tyler,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Ihr Ralph Alsdorf General Manager & Team on 23 Aug 2023
Lieber Adam,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit besten Grüßen,

10/10 Excellent

Klaus, New Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with spacious and modern rooms, comfortable beds and clean bathrooms.
Stayed 3 nights in Aug 2023
Response from Ralph Alsdorf General Manager & Team on 22 Aug 2023
Lieber Klaus,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit besten Grüßen,

10/10 Excellent

David, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff with helpful and knowledgeable
Stayed 2 nights in Aug 2023
Response from Ralph Alsdorf General Manager & Team on 14 Aug 2023
Dear David,thank you very much for this outstanding feedback as well as for the preference of our hotel. We are thrilled you had such a good time with us and we obviously could meet your expectations. Thank you for your recommendation, the whole andel's team is looking forward welcoming you back again. Best regards,

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
We have a good experience there.
Stayed 3 nights in Jul 2023
Response from Ralph Alsdorf General Manager & Team on 8 Aug 2023
Dear Joshua,thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Agnieszka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Ralph Alsdorf General Manager & Team on 24 Jul 2023
Dear Agnieszka,thank you very much for this marvelous 10 star review as well as for your stay. We are glad you felt comfortable with us and had a good time in Berlin. This is why we are looking forward welcoming you soon again. Best regards,

10/10 Excellent

Vojtech

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay, property is in a good condition, room was good size with good amenities. There was welcoming staff at the reception and extremely friendly room service waiter. There's a really good connection almost anywhere. While the hotel is big, it doesn't feel hectic or noisy. The breakfast buffet has a good selection. The only recommendation is that the breakfast staff could be more attentive. First morning, I was offered coffee when I was almost done with my food, second time noone showed up. But it's not a big deal. I'll definitely stay again.
Stayed 2 nights in Jul 2023
Response from Ralph Alsdorf General Manager & Team on 24 Jul 2023
Dear Vojtech ,thank you very much for this marvelous 5 star review as well as for your stay. We are glad you felt comfortable with us and had a good time in Berlin. This is why we are looking forward welcoming you soon again. Best regards,

10/10 Excellent

Amar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended Hotel.
The hotel was amazing, fully furnished and very nice room. Staff was friendly. The location is just a walking distance from Tram and is in the middle of Berlin. One of the best hotel, i have stayed so far.
Stayed 2 nights in Jul 2023
Response from Ralph Alsdorf General Manager & Team on 19 Jul 2023
Dear Amar,thank you very much for this outstanding feedback as well as for the preference of our hotel. We are thrilled you had such a good time with us and we obviously could meet your expectations. Thank you for your recommendation, the whole andel's team is looking forward welcoming you back again. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean, well appointed and QUIET! Great bathroom. However no views as it faced inwards into a quadrangle. Very large hotel but didn't give the impression of being busy. A visit to the top floor bar a must for the spectacular sunset views over Berlin.
Stayed 2 nights in Jun 2023
Response from Ralph Alsdorf General Manager & Team on 12 Jun 2023
Dear Guest,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,

10/10 Excellent

Andrew

Stayed 2 nights in May 2023
Response from Ralph Alsdorf General Manager & Team on 27 Jun 2023
Dear Andrew,thank you very much for this outstanding feedback as well as for the preference of our hotel. We are thrilled you had such a good time with us and we obviously could meet your expectations. Thank you for your recommendation, the whole andel's team is looking forward welcoming you back again. Best regards,

2/10 Terrible

Hyo

Stayed 1 night in May 2023

10/10 Excellent

madison

Stayed 7 nights in Apr 2023
Response from Ralph Alsdorf General Manager & Team on 8 May 2023
Dear madison,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,

2/10 Terrible

Princeton, New York

Disliked: Cleanliness, staff & service
Stayed 5 nights in Feb 2023
Response from Sincerely, Ralph Alsdorf General Manager on 8 May 2023
Dear Princeton,thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Excellent

Christopher C

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Vienna House is very nice. Great spacious rooms, and a nice workout area. In addition, Mavericks is a delicious place to eat.
Stayed 4 nights in Feb 2023
Response from Ralph Alsdorf General Manager & Team on 20 Mar 2023
Dear Christopher C,thank you very much for this outstanding feedback as well as for the preference of our hotel. We are thrilled you had such a good time with us and we obviously could meet your expectations. Thank you for your recommendation, the whole andel's team is looking forward welcoming you back again. Best regards,

10/10 Excellent

Phrasarayut

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big hotel that the train station
Stayed 2 nights in Feb 2023
Response from Ralph Alsdorf General Manager & Team on 20 Feb 2023
Dear Phrasarayut,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,

2/10 Terrible

Jacky

Travelled with family
Disliked: Staff & service
hated the salad
Stayed 2 nights in Feb 2023
Response from Ralph Alsdorf General Manager on 20 Feb 2023
Dear Jacky,we are surprised to get just 1 point out of 5 for your total stay, because of the salad?Would you be so kind to get in touch with us, what happened else?Thank you for taking time to share your feedback with us.Sincerely,

10/10 Excellent

Francois

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Ralph Alsdorf General Manager & Team on 1 Feb 2023
Dear Francois,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,

8/10 Good

Pietro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beutiful Lobby and very nice breakfast!
Stayed 1 night in Jan 2023
Response from Ralph Alsdorf General Manager & Team on 20 Jan 2023
Dear Guest,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,

8/10 Good

Lynn, WILTON MANORS

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Response from Ralph Alsdorf General Manager & Team on 17 Jan 2023
Dear Lynn,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,

10/10 Excellent

izi

10/10 Excellent

Francisco, Accra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I used the hotel only one night to go to a concert , and it was really nice hotel and clean,staff very helpful
Stayed 1 night in Dec 2022
Response from Ralph Alsdorf General Manager & Team on 12 Dec 2022
Dear Francisco,thank you very much for this outstanding feedback as well as for the preference of our hotel. We are thrilled you had such a good time with us and we obviously could meet your expectations. Thank you for your recommendation, the whole andel's team is looking forward welcoming you back again. Best regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Big room per European standards. Staff was friendly and helpful. Decent breakfast buffet.
Stayed 3 nights in Nov 2022
Response from Ralph Alsdorf General Manager & Team on 14 Nov 2022
Dear Guest,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,

10/10 Excellent

Michael

Stayed 1 night in Oct 2022
Response from Ralph Alsdorf General Manager & Team on 26 Oct 2022
Dear Michael,thank you very much for this outstanding feedback as well as for the preference of our hotel. We are thrilled you had such a good time with us and we obviously could meet your expectations. Thank you for your recommendation, the whole andel's team is looking forward welcoming you back again. Best regards,