Dear Shaniqua,Thank you for your recent stay and for taking the time to review us here on Expedia.We are glad to hear that you had a great stay with us at Hotel de Rome.Our greatest endeavour is to provide our guests with impeccable service and a stay that will leave a lasting memory. We are very pleased that we were able to give you this memory.The entire team hopes to welcome you back to our hotel soon.With kind regards Ulrich SchwerGeneral ManagerRocco Forte Hotel de Rome

Dear Roderic,Thank you for taking the time to share your experience with us. We greatly appreciate your kind words and feedback about your recent stay at our hotel.We are thrilled that you found everything to be in great condition during your stay. Your positive feedback motivates our team to continue providing excellent service and maintaining our property to the highest standards.We look forward to welcoming you back in the future. Thank you for choosing our property for your visit.Warm regards,Ulrich SchwerGeneral Manager

Dear Jose,thank you very much for your recent stay with us and please excuse our late reply.Hopefully you had a good journey back and we feel very sorry that you had an uncomfortable stay with us.Of course our staff should not have asked you so many times about the reason why you are in the hotel as we are welcoming every guest and do not make any differences which clothes our guest are wearing as everybody can wear what they want.If somebody from our staff had a wrong behaviour we would like to apologize.Hopefully we may welcoming you back in the future that we can show you our great service.It would be my big pleasure to assist you in person with your upcoming reservation.With best wishes from Berlin,Ulrich SchwerGeneral ManagerRocco Forte Hotel de Rome

Dear Nancy,thank you very much for your recent visit with us and for your rating here on "Expedia".Hopefully you had a good journey back and we are very glad that your stay has been to your fully satisfaction.Hopefully we may welcoming you back soon with us.Kind regards,Ulrich SchwerGeneral ManagerRocco Forte Hotel de Rome

Sehr geehrte Alexandra,vielen herzlichen Dank für Ihren zurückliegenden Aufenthalt sowie für Ihre tolle Bewertung hier bei "Expedia".Es freut uns sehr, daß wir Sie mit unserem Service überzeugt haben und freuen uns auf Ihren kommenden Besuch bei uns am Bebelplatz.Mit den besten Grüßen,Ulrich SchwerGeneral ManagerRocco Forte Hotel de Rome

Dear Andrew,thank you very much for your recent visit and thank you as well for your time to share your experience after your stay with us in Hotel de Rome.It is great to read that your stay had been to your fully satisfaction and thanky ou for your nice words and great rating here on "expedia".We are all very much looking forward to your next stay.With best regards from Berlin,Gordon DebusGeneral ManagerRocco Forte Hotel de Rome

Dear Enrique, thank you very much that you have chosen Rocco Forte Hotel de Rome for your recent visit in Berlin. We are also very thankful for your great rating here on "expedia" and that your stay has been to your fully satisfaction. Due to safety reasons our night manager can decide to close the door during the night. The whole team is very much looking forward to your next stay with us. All the best wishes for the new year 2022! Gordon Debus General Manager Rocco Forte Hotel de Rome

Dear Jean, thank you very much for your recent visit with us in Hotel de Rome. We are very thankful for your rating and comment here on "ebookers" and we very delighted that you had a good stay with us. Hopefully we can welcoming you back soon. Best regards from Bebelplatz in Berlin, Martin Buschmann Guest Relation Manager

Dear guest, we are very thankful for your recent stay with us in Rocco Forte Hotel de Rome. We would like also to thank you for your time to share your memories and for your review here on "Expedia". Unfortunately we have currently our pool closed due to a renovation which is necessary and our rooftop is completely an outside area and we can not open when the weather is bad. We are very sorry that you therefore could not use all our outlets. It is great to hear that you have been happy with the location, room and with our staff. Please be assured that we will share your comments with the team and we would be very happy to welcoming you again with us in the future. Best regards from Berlin, Martin Buschmann Guest Relation Manager Rocco Forte Hotel de Rome

Sehr geehrter Gast, vielen Dank für Ihren Besuch im Hotel de Rome und wir freuen uns sehr anhand Ihres Feedbacks zu erfahren, dass Sie einen tollen Aufenthalt mit uns hatten. Wir würden uns sehr freuen Sie bald erneut bei uns im Hotel de Rome begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Rocco Forte Hotel de Rome

Dear guest, first of all we would like to thank you for your last recent stay with us and that you take the time to write a feedback here on Hotels.com. On the one hand we are very happy that you had a great impression of the design from the hotel, our rooftop terrace and the location. On the other hand we are truly sorry that we can not convince you with our room product.  Please be assured that we have a lot of several rooms categories which are more comfortable and we would be very happy if  we get a second chance to welcome you back and you could experience a different room category Yours sincerely Hotel de Rome

Dear guest, thank you very much for these great comments. We hope to welcoming you back in the future that we can provide a great experience to you again. Yours,

Dear guest, first of all we want to thank you for staying at Hotel de Rome and hope you had a safe journey to your home. Also we want to thank you for taking the time to give us a detailed feedback regards your last recent stay with us. We highly appreciate your lovely rating about our Hotel and we are very happy to hear you have thoroughly enjoyed your stay with us. It would be our pleasure to welcome you back at your next visit to the German Capital. Kind regards from Berlin  Yours Hotel de Rome

Lieber Gast, wir danken Ihnen ganz herzlich, dass Sie eine Bewertung zu Ihrem vergangenen Aufenthalt bei uns abgegeben haben. Eine große Freude ist es für uns zu wissen, dass Sie einen gelungenen Aufenthalt bei uns hatten und gerne würden wir Sie bald erneut in Berlin begrüßen. Ihr Rocco Forte Hotel de Rome

Dear guest, thank you for staying at Hotel de Rome and for sharing your nice review with us. We are very happy to read that you had a enjoyable time with us and we are very proud of your praise "Excellent Hotel". We hope we will have the pleasure to welcome you soon again. Best regards Yours Hotel de Rome

Dear guest, thank you for your review which we mostly regret. We are truly sorry that we can not convince you during your stay at Hotel de Rome. We would like to ask you if you can sent us an e-mail at vtinguely@roccofortehotels.com which incidents happened during your stay. Please be assured that we want to investigate the incidents with the relevant persons to avoid reoccurrence in future. It would be a pleasure to hearing from you. Yours sincerely Rocco Forte Hotel de Rome

Dear guest, thank you very much for your lovely Feedback and we are very happy that you had a good time at Hotel de Rome. It would be our pleasure to welcome you soon again in the heart of Berlin. Best regards Yours Hotel de Rome

Dear guest, thank you for your review which we mostly regret. We are truly sorry that we can not convince you during your stay at Hotel de Rome. We would like to ask you if you can sent us an e-mail at vtinguely@roccofortehotels.com with more detailed information regarding the bad service experience which are not representing our high service Standard. Please be assured that we want to investigate the incidents with the relevant persons to avoid reoccurrence in future. Furthermore we would like to inform you that we had during your stay our yearly pool maintenance to ensure flawless and hygienic water of the highest quality for our guests. Our sauna area is at the moment in a completely refurbishment process which will be finished this year. It would be our pleasure to hearing from you. Yours sincerely Hotel de Rome

Dear guest, first of all I want to thank you for staying at Hotel de Rome and hope you had a safe trip back to your home. Also we want to thank you for taking the time to give us a detailed feedback regards your last recent stay with us. We highly appreciate your lovely rating about our Hotel and we are very happy to hear you have thoroughly enjoyed your stay with us. Your praise about our Front Office an Concierge Team is so wonderful. We very much hope that we will have the pleasure to welcome you back in near future. Kind regards from Berlin Your Hotel de Rome

Sehr geehrter Gast, wir bedanken uns bei Ihnen für Ihre Bewertung und freuen uns das Ihnen die Zeit im Hotel de Rome gefallen hat. Über einen erneuten Besuch würden wir uns sehr freuen. Mit freundlichen Grüßen Ihr Hotel de Rome

Dear guest, we would like to thank you for staying with us at Hotel de Rome. Your review was so nice to read and we are very happy that you fully enjoyed your stay with us and that we met all your expectations. Your fantastic praise to our staff and our location is much appreciated. It would be our pleasure to welcome you soon again. Best regards Yours Hotel de Rome

Dear guest, thank you for staying at Hotel de Rome and for sharing your kind feedback with us. We are very happy to read that you had a enjoyable time with us and it would be our pleasure to welcome you soon again. Best regards Yours Hotel de Rome

Dear guest, Thank you for having chosen our hotel for your trip to Berlin and also for taking the time to evaluate your stay. We also would like to thank you for your positive feedback about our Location in Berlin and the praise to our staff. It is great to know that we are obviously able to fulfill your expectations and making your stay enjoyable. It would be a pleasure for us to welcome you again at our property and we remain, With kindest regards from Berlin Hotel de Rome

Dear guest, Thank you very much for your kind comment. We hope you had a safe trip back to your home. We would like to take the opportunity to thank for choosing Hotel de Rome and for giving such a great evaluation being a great Hotel. It would be my pleasure to welcome you back in not to distant future. With best regrads, Hotel de Rome

Dear guest, thank you for your thoughtful and constructive comments following your recent stay with us. We are pleased you enjoyed our central location, our breakfast as well as the attentive service of our staff. However, we are sorry to read your disappointment in terms of your dinner. We were concerned that we did not quite manage to live up to your expectations and hope we may have the opportunity of welcoming you back to Hotel de Rome, so we may have the opportunity to do so in future. Kind regards Hotel de Rome