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Reviews of Generator Berlin Alexanderplatz

Generator Berlin Alexanderplatz
Otto-Braun-Strasse 65, Berlin, BE

Reviews

7.8

Good

Rating 10 - Excellent. 303 out of 1000 reviews" "
Rating 8 - Good. 415 out of 1000 reviews" "
Rating 6 - Okay. 168 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 51 out of 1000 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Aliza

Travelled with family
Liked: Property conditions & facilities
My room was horrible. I had a family room for my husband, two sons and myself--it was tiny! There was no TV, Wifi was spotty, towels were extra, the place was extremely noisy, there was mold in the shower and the sink didn't drain.
Stayed 2 nights in Mar 2024
Response from Can on 14 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the numerous issues you encountered during your time at our hotel. It's clear that we fell short of providing you and your family with the comfortable and enjoyable experience we strive to offer all our guests.We are deeply sorry for the inconvenience caused by the size of the family room, the lack of essential amenities such as a TV and reliable WiFi. Furthermore, we understand how disruptive noise disturbances can be, and we regret that your rest was compromised. The presence of mold in the shower and a sink that didn't drain properly are unacceptable, and we are addressing these maintenance issues immediately to prevent recurrence.Please know that your feedback is invaluable to us, as it highlights areas where we need to improve our services and facilities. Rest assured, we are taking proactive steps to rectify these shortcomings and ensure that future guests do not encounter similar problemsKind RegardsGenerator Alexanderplatz Team

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cheap accommodation and opportunity to socialise with others
Stayed 8 nights in Dec 2023
Response from Luc on 8 Jan 2024
We're glad you enjoyed your stay, Mathew! It's great to hear that you found our accommodation nice and affordable. We're pleased that you had the opportunity to socialize with others during your time with us. Thank you for your feedback, and we hope to welcome you back in the future!

10/10 Excellent

Haley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind. Rooms were more spacious than expected which was nice. Walking distance to Berliner Fernsehturm and multiple Christmas Markets. Enjoyed our stay.
Stayed 3 nights in Dec 2023
Response from Sash on 26 Dec 2023
Dear Guest,We're delighted to hear that you enjoyed your stay with us! It's fantastic that the staff's kindness and the spacious rooms exceeded your expectations.Thank you for sharing your positive feedback, and we hope to welcome you back for more delightful stays in the future!Kind regards,Generator Alexanderplatz

6/10 Okay

Colin Joseph

Liked: Property conditions & facilities
Disliked: Staff & service
Not bad for a hostel, clean for the most part, and decent amenities and product. Staff would rather have personal conversations than check people in and the front door is locked even during the day, the only way you’re getting in is to somehow get the front desks attention.
Stayed 3 nights in Nov 2023
Response from Sash on 30 Nov 2023
Hello,Thank you for taking the time to share your feedback on your recent stay with us. We're glad to hear you found our hostel clean with decent amenities.We apologize for any inconvenience caused by staff interactions during check-in. Providing efficient and attentive service is a priority, and we'll address this matter with our team to ensure a smoother experience for our guests.We appreciate your insights as they help us improve. We hope to have the opportunity to welcome you back for an enhanced experience.Safe travels!Best regards,Generator Berlin Alexanderplatz

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2023
Response from Kate on 2 Nov 2023
Simple and sweet - thanks for the "very nice" feedback! We look forward to having you back for more great times in the future!

10/10 Excellent

Nanuka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Front Office Crew on 22 Oct 2023
Thank you for your review. We hope to see you again soon!Kind regards,Front office

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities and location
Stayed 2 nights in Sep 2023
Response from Front Office Crew on 3 Oct 2023
Glad to hear you enjoyed your stay at Generator Alexanderplatz! Good facilities and a great location can definitely make a trip more enjoyable. Cheers to more great adventures!

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staigth place i like it
Stayed 2 nights in Sep 2023
Response from Front Office Crew on 21 Oct 2023
Dear Albert, thanks for the nice review, we hope to see you soon here ! Regards, Justine - Generator Berlin Alexanderplatz

8/10 Good

Claudio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Price is worth it for short stays . Hostel has a high quality comparing to other hostels
Stayed 1 night in Sep 2023
Response from Sash on 4 Sept 2023
Hello,Thank you so much for your kind review. We are really glad that you had a good time at our hostel!Kind regards,Front office

10/10 Excellent

Gian Battista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was rather nice overall. Nice friendly staff.
Stayed 4 nights in Aug 2023
Response from Alexander on 31 Aug 2023
Thank you for taking the time to share your feedback. We truly value your input and apologize for any inconvenience you experienced during your stay. We understand that the lack of AC and ventilation, especially during a hot summer, made your stay less comfortable. Your concerns regarding the WiFi availability in rooms and the absence of a laundry service are duly noted.We're glad to hear that you found our property clean and our staff helpful; we strive to provide a welcoming and accommodating environment for all our guests.We apologize for falling short of your expectations in some aspects of your stay. Your feedback is invaluable to us as we continuously work towards enhancing our services. We appreciate your understanding and hope to have the opportunity to better serve you in the future.If there's anything else you'd like to discuss or if you have further suggestions, please don't hesitate to reach out. Your satisfaction is important to us.Thank you once again for choosing to stay with us and for sharing your thoughts. We look forward to the possibility of hosting you again.

6/10 Okay

Andrei

Travelled with group
Liked: Staff & service
No AC or any form of ventilation makes it a nightmare to sleep in during a very hot summer. No wifi in rooms as it only works in the main lobby and no laundry service. On the positive it was clean and staff was nice and helpful.
Stayed 2 nights in Aug 2023
Response from Alexander on 31 Aug 2023
Thank you for taking the time to share your feedback. We truly value your input and apologize for any inconvenience you experienced during your stay. We understand that the lack of AC and ventilation, especially during a hot summer, made your stay less comfortable. Your concerns regarding the WiFi availability in rooms and the absence of a laundry service are duly noted.We're glad to hear that you found our property clean and our staff helpful; we strive to provide a welcoming and accommodating environment for all our guests.We apologize for falling short of your expectations in some aspects of your stay. Your feedback is invaluable to us as we continuously work towards enhancing our services. We appreciate your understanding and hope to have the opportunity to better serve you in the future.If there's anything else you'd like to discuss or if you have further suggestions, please don't hesitate to reach out. Your satisfaction is important to us.Thank you once again for choosing to stay with us and for sharing your thoughts. We look forward to the possibility of hosting you again.

8/10 Good

Isabela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good but there were several repairs needed in my room.
Stayed 5 nights in Jul 2023
Response from Front Office Crew on 31 Jul 2023
Hello Isabela,Thank you for taking the time to leave us a review.We're really glad to hear that you liked your stay!We're sorry to hear that you were disappointed with some aspects of your stay. Guests are always encouraged to report all issues to reception so that we can solve these problems immediately. We hope to see you again when you're in Berlin!

8/10 Good

natalia, Mequon

Travelled with family and small children
Great location- excellent price - no ac.
Stayed 4 nights in Jul 2023
Response from Front Office Crew on 24 Jul 2023
Thanks for leaving us a review!! We offer fans a reception only with a deposit which will be refund after the return of it.

6/10 Okay

Pratyush

Liked: Cleanliness, amenities
Stayed 1 night in Apr 2023
Response from Front Office Crew on 13 May 2023
Thank you for your honest review!

4/10 Poor

Seo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location’s great and the staffs are helpful. However, there’s no amenity at all, including hand soaps and a bath mat so the sanitary conditions were awful. The hallway smelled like pee. It’s not worth for how much you are paying.

8/10 Good

Ahmet, SOFIA

Liked: Staff & service
Location is great ,you are in the heart of center.
Response from Front Office Crew on 15 Jul 2023
We're glad to know that you love the location as much as we do! Hope to see you soon again.

8/10 Good

Aisling

Stayed 4 nights in Sep 2022

10/10 Excellent

Vernette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the friendly staff, safe place, great atmosphere. So convenient to everywhere.
Stayed 4 nights in Sep 2022
Response from Front Office Crew on 15 Jul 2023
Hello Vernette,Thank you for your kind review! We appreciate your feedback and hope to welcome you back soon.

6/10 Okay

Tareq

Stayed 1 night in Jul 2022

10/10 Excellent

Gorkem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One80 was very clean and hygienic. The bar is a great place for meeting new people and making travel buddies. The location looks kinda doggy but it’s quite easy to access everywhere on foot or only one station away by the train.
Stayed 2 nights in Jul 2022

2/10 Terrible

youssef

Disliked: Staff & service
Stayed 1 night in Jul 2022

6/10 Okay

Juliana

Liked: Staff & service
Disliked: Cleanliness
It was ok
Stayed 5 nights in Jul 2022

10/10 Excellent

Marcus

Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Ciprian-Constantin

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
Hostel is very good for solo travelers. It has a nice lounge and vibe to it. The price is a lot better than most lodging here in Berlin. I wish they had AC in the room. Also they need for amenities in the restrooms. Staff were friendly.
Stayed 1 night in May 2022

4/10 Poor

YUAN

Stayed 6 nights in Apr 2022

4/10 Poor

Mads

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2021

6/10 Okay

LUCAS

Disliked: Room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price. Clean room, decent beds.
Stayed 2 nights in Feb 2020
Response from Your One80 Hostel on 25 Feb 2020
Hello, thank you so much for your nice feedback! We are very happy you enjoyed your time with us! Hope to see you again very soon:)

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 4 nights in Feb 2020
Response from One80Hostel on 22 Feb 2020
Hi, thank your for your positive Feedback! We are happy, that you liked your stay in our hostel. Hope to see you soon! :)

10/10 Excellent

Khayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love one80 hostel. My go to every time I come to Berlin. Always so clean and most roommates are very respectful.
Stayed 1 night in Jan 2020
Response from One80Hostel on 19 Jan 2020
Hello Khayla, thank you so much for the great feedback! We are happy you enjoyed your stay with us! Hope to see you again very soon:) Your One80 Hostel

10/10 Excellent

leland

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific value for the money.
Very good stay. Very good for the price. Located near the main train terminal. I recommend this place within its price group.
Stayed 4 nights in Oct 2019
Response from Your One80 Hostel on 23 Dec 2019
Hello Ieland, thank you for your great feedback! We are happy that you enjoyed your time with us :) See you soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good price. Pillows activated allergies.
Stayed 1 night in Nov 2019
Response from One80 Hostel on 23 Nov 2019
Hello, thank you so much for the great feedback! We are happy you enjoyed your stay with us and that you had a great time in Berlin! Hope to see you again very soon:) Your One80 Hostel

8/10 Good

gunther

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Nov 2019
Response from One80 Hostel on 25 Nov 2019
Hallo Gunther, vielen Dank für dieses wirklich tolle Feedback! Wir freuen uns sehr, dass es dir bei uns so gut gefallen hat. Dein One80 Hostel

8/10 Good

Arturas

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019
Response from One80 Hostel on 23 Nov 2019
Thank you Arturas for the great review! That means a lot to us! See you very soon, your One80 Hostel

8/10 Good

Ting-Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Your One80 Hostel on 11 Dec 2019
Hello Ting-Yu, thank you so much for your great rating! We are happy that you had a good time with us :) See you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Your One80 Hostel on 11 Dec 2019
Hello! Thank you for your nice rating! We are happy that you had a great time with us :)

4/10 Poor

Christine, New York

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Great location right near Alexanderplatz near the TV Tower. Definitely good facilities for the cost. I never stayed in a hostel before and was not explained about how linens worked and was asked to pay again although I had been charged. Young guy behind counter was unprofessional, using curse words when we arrived, and didn’t give me keys to our room. I was only staying for one night due to a cancelled flight so I’m not super mad but sleeping on an uncovered mattress and pillow was gross. Following morning during check out, that desk guy was rude. Won’t be staying here again.
Stayed 1 night in Oct 2019
Response from One80 Hostel on 30 Oct 2019
Hello Christine, thank you for the feedback! I am sorry to hear you were not happy with our staff. We are currently in the process of training a lot of new employees. It is good that you gave really detailed feedback so we can really work on those points. Hope you still had a good stay in Berlin:)

8/10 Good

leland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hostel style living.
Great place for the money & handy location near the central train station, which gives you good access to the whole city. Obviously one’s privacy is compromised although everybody was generally very considerate. Every 2 or 3 nights someone seemed t stumble in after midnight & decide that it was a good time to clang around & set up shop I instead of going to bed. But, that comes with the turf. They serve an adequate breakfast for 7 €. Showers are real good & rest roms well maintained. Good experience. Great for the shoestring budget.
Stayed 5 nights in Oct 2019
Response from One80 Hostel on 30 Oct 2019
Hello Ieland, thank you so much for the great feedback! We are happy you enjoyed your stay with us and that you had a great time in Berlin! Hope to see you again very soon:) Your One80 Hostel

8/10 Good

Ms A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite Berlin Hostel
The room I had was at the end of the corridor furthest from the Lift and was amazingly quiet. Also for som reason only one person stayed one night during my 3 night stay so it was like I had my own personal bedroom, shower room and toilet. This is my favourite hostel in Berlin because it is so close to Alexanderplatz .
Stayed 1 night in Oct 2019
Response from One80 Hostel on 30 Oct 2019
Wow, thank you for your great feedback! We are very happy that you had a grood time:) See you soon, your One80 Hostel

10/10 Excellent

Joselyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from One80 Hostel on 30 Oct 2019
Hello Joselyn! Wow, thank you for the 10 points! We are very happy that you had a great time:) See you soon, your One80 Hostel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from One80 Hostel on 30 Oct 2019
Wow, thank you for your great rating! We are very happy that you had a great time:) See you soon, your One80 Hostel

8/10 Good

Mickey, Toronto , Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stayed in Hostels before and was pleasantly surprised with our stay at One 80 and will definitely consider hostels in the future.
Stayed 1 night in Sep 2019
Response from One80 Hostel on 30 Oct 2019
Hello Mickey, thank you so much for the great feedback! We are happy you enjoyed your stay with us and that you had a great time in Berlin! Hope to see you again very soon:) Your One80 Hostel

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Alright, but needs some improvements
It was alright. There were a few things: checking in felt a bit strange as the staff barely looked up from their desk, the lock for our bathroom didn't work, and the room was were hot and the windows opened right out to a very noisy road, so that wasn't optimal.
Stayed 3 nights in Sep 2019

2/10 Terrible

Baboucarr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s cheap but not conducive
Really not so good, my room never got cleaned for 5 days
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, friendly staff, quality services. Breakfast offered at a good price and selection. Close to Alexanderplatz and many forms of public transport are close by if you need to get around the city
Stayed 7 nights in Sep 2019
Response from One80hostel on 11 Sept 2019
Thank you for the nice feedback! We are glad you enjoyed your stay at our hostel. We hope to see you again on your next visit:) Your One80hoste-team

10/10 Excellent

Angus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. I loved it.
Stayed 2 nights in Aug 2019
Response from One80hostel on 11 Sept 2019
Hey Emmanuel, thank you for the nice feedback! We are glad you enjoyed your stay with us and hope to see you soon again:) Your One80hostel