Dear Niall,we are very pleased that you enjoyed your stay at the Mercure Hotel Berlin Zentrum and that you have words of praise for our shower and our helpful staff.We always strive to offer our guests special experiences and the quality of our facilities and services plays a central role in this. We are therefore delighted to hear that our efforts have borne fruit and that you were able to enjoy your time with us to the full.It is also great to hear that our staff met your expectations. Our team always strives to ensure that our guests have a pleasant and memorable stay. Your recognition is therefore a wonderful acknowledgement of their excellent work.We would be very pleased to welcome you back soon and ensure you have a pleasant time at our hotel again.Best regardsMercure Hotel Berlin Center

Lieber Paul,vielen Dank für Ihre Bewertung.Herzliche Grüße,Mercure Hotel Berlin Zentrum

Lieber Gast,vielen Dank für Ihre Bewertung.Herzliche Grüße,Mercure Hotel Berlin Zentrum

Thank you very much for the great review.

We are pleased to hear that you were satisfied with your stay at the Hotel Mercure Berlin Zentrum. We strive to provide our guests with the best accommodation experience and we are pleased that we succeeded in doing so with you. We hope to welcome you again soon.Best regardsMercure Hotel Berlin Center

Dear Guest,thank you for taking the time to review your stay at the Hotel Mercure Berlin Zentrum. We are pleased to hear you found the lodging close to public transportation and that our reception staff were friendly. Here at Hotel Mercure, we strive to offer a comfortable and enjoyable experience for all guests, so we regret to hear that our elevator was slow. We will make sure to take this into consideration and work on improving this issue. Thank you again for your valuable feedback – we appreciate it!Best regardsMercure Hotel Berlin Zentrum

Dear Brian,thank you for your review of your recent stay with us at the Hotel Mercure Berlin Zentrum. We are delighted to hear that you enjoyed the comfortable bed and clean room as well as our convenient location near all the great clubs and restaurants in Berlin. At Hotel Mercure, we strive to make each stay memorable and enjoyable, so we are pleased that we were able to meet your expectations. Thank you for taking the time to share your experience with us. We hope that you will choose us again for any future trips to Berlin.Best regardsMercure Hotel Berlin ZentrumMarianne SkarupkeJunior Manager Revenue & Quality

Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay at Hotel Mercure Berlin Zentrum. Our team strives to provide a pleasant experience with the highest standards of hospitality, and we take pride in providing a great stay for our customers. We look forward to welcoming you back again soon!Best regardsMercure Hotel Berlin Zentrum

We are glad to hear that you enjoyed your stay at Mercure Hotel Berlin Zentrum. We strive to provide our guests with the best possible experience and we value your feedback. Thank you for choosing us.Best regardsMercure Hotel Berlin Zentrum

Dear Amanda,Thank you for taking the time to review your stay with us at Mercure Hotel Berlin Zentrum. We are so pleased that you enjoyed the breakfast, found our staff pleasant and thought the hotel was neat and tidy. We appreciate your feedback. We offer a so called "Grab'n'Go" Station in our Lobby, which is available 24/7. You are welcome to enjoy your drinks, where you also be able to watch selected channels from sky. We strive to provide our guests with a superior experience, and each piece of feedback helps us to improve our service and offerings. We look forward to having you stay with us again soon!Best regardsMercure Hotel Berlin Zentrum

Dear Scott,Thank you for your feedback and your loyalty to our hotel. We are glad that you appreciate the great location and reasonable prices of our Mercure Hotel Berlin Zentrum. We do offer deluxe rooms which are twice the size of a standard room and can be booked at a small additional cost. In regards to the heating controls, we regret that you had to struggle with them and apologize if they only being in German has caused any inconvenience. Our goal is always to provide our guests with a comfortable stay, and we strive to ensure all of our services meet this standard. We hope to have the opportunity to welcome you back soon!Best regardsMercure Hotel Berlin Zentrum

Wow! thank you so much for your great review!Hope to see you again.

Dear Carolin,your positive comments regarding the cleanliness of our property and the fantastic staff are sincerely appreciated. It's always a delight to know that our efforts to maintain high standards are being recognized. Once again, thank you for sharing your experience. We look forward to welcoming you back to Mercure Hotel Berlin Zentrum in the near future.Best regards,Mercure Hotel Berlin Center,

Thank you for this feedback! We've forwarded your review to our management.

Dear Donata, Many thanks for taking the time to rate your stay. We hope to welcome you again soon. Your team at the Mercure Hotel Berlin Zentrum

Dear Kasandra, Many thanks for your kind message. Will pass it on internally. We are looking forward to welcoming you again. Your Team at the Mercure Hotel Berlin Zentrum

We love to hear you had everything you needed.Hope to see you again.

Wow, what a nice review, Leslie, thanks for your kind words.

Thank you!!

Thank you so very much!

Thank you very much for your great review!

Thank you very much for your feedack.

Thank you so very much. :)

Es freut uns zu hören, dass Sie Ihren Aufenthalt im Hotel Mercure Berlin Zentrum genossen haben. Wir schätzen Ihr Feedback und freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Best regardsMercure Hotel Berlin Zentrum

Thank you, Jonathan, we appreciate your feedback!

We are sorry to hear that your stay at the Hotel Mercure Berlin Zentrum was not satisfactory. We strive to provide the best possible experience for our guests and it is disappointing when we do not achieve this goal. We'd love to hear more about your experience so we can improve for future guests. Please get in touch so we can further discuss your stay.best regardsMercure Hotel Berlin center

Dear Vladyslav, thank you very much for your feedback. Due to the current COVID-19 situation, we have removed the cpoffee- and tea facilities to reduce contact. Of course they are always available. We kindly ask our guests to inform us in case they would like to have it in the room.

Thank you very much.

Dear Maryam, Thank you very much for your review. We are very sorry that you made the experience that the housekeepers barged at your door before check out. This of course should not happen. Please rest assured that we have taken measures to let this not happen again. We would be pleased to welcome you again at our hotel.

Thanks for your review!

Dankeschön für das feedback. :)

Dear Michael, Thanks for your review! We would be pleased to welcome you soon again at our hotel.

Lieber Hotelgast, schade, dass Sie uns mit nur 4 von 10 Punkten bewertet haben. Wenn Sie uns etwas konkreter mitteilen, welche Aspekte Sie dazu verleitet haben, helfen Sie uns uns stetig zu verbessern.

Thank you so very much!

Dear guest, thank you for choosing our Mercure Hotel Berlin Zentrum. We are very happy that we were able to convince you with our house in the best location. Please visit us again soon and recommend us. See you soon in Berlin!

Thank you very much! We are happy that you had a great stay at our hotel. See you soon again!

Dear Khen, we appreciate your positive comment! Thanks again!

Dear hotelguest, Thanks for your review!. See you soon again.

Dear Michelle, wow, thank you very much for your kind words! We appreciate your great review. Hope to see you soon again!

Dear Stephen, Thank you very much for your positive review. We are happy to welcome you again at our hotel. See you soon again!

Dear hotelguest, We are sorry that you were not satisfied with your room. For your next stay we would be pleased to offer you one of our more spacious Superior Rooms that face to the backyard. Just ask at the reception and our team will be pleased to create a personal offer for you. Best regards

Dear hotelguest, We are sorry to read that you were not satisfied with your stay at our hotel. Please ask for your next stay for our more spacious Superior Rooms that are facing to the backyard. Best regards

Thanks, Jeff for your review!

Thank you for your rating!

Dear Peter, wow, what a great review. We are pleased to read that you experienced the best shower in a hotel. See you soon aagain at our hotel. Best regards Gorana Graßhoff Front Office manager

Dear guest, Thank you very much for your review. Best regards Gorana Graßhoff Front Office Manager