Lobby

Reviews of me and all hotel Berlin east side, part of JdV by Hyatt

4 out of 5
me and all hotel Berlin east side, part of JdV by Hyatt
An Der Schillingbrücke 2, Berlin, BE

Reviews

8.2

Very good

Rating 10 - Excellent. 187 out of 670 reviews" "
Rating 8 - Good. 339 out of 670 reviews" "
Rating 6 - Okay. 114 out of 670 reviews" "
Rating 4 - Poor. 19 out of 670 reviews" "
Rating 2 - Terrible. 11 out of 670 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Not the fanciest hotel in the world but amazing location, perfect views, very friendly staff and nice, clean and comfortable. Just what we were looking for - we will definitely be back.
Stayed 4 nights in Mar 2023
Response from sarr omar on 13 Mar 2023
We are looking forward to welcoming you to the ibis berlin hotel again And much thanks to your review

10/10 Excellent

Grzegorz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Response from Deborah Lerch on 20 Jan 2023
Hi Grzegorz, thank you for your review, we are happy that you enjoyed your time at our hotel and hope to welcome you again very soon. Best regards

10/10 Excellent

Kandice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property with helpful staff. Room was just right for tourists popping in and out.
Response from Deborah Lerch on 20 Jan 2023
Hi Kandice, we are really happy to hear about your experiences in our hotel. Thank you for your time and hopefully see you soon as a guest of ours. All the best for you!

4/10 Poor

Sujatha

Travelled with family
Disliked: Staff & service
The staff at the check-in counter when we first checked in were not at all friendly. Didn't seem to care about the guests. The amenities were not great either. Although their site mentions an in house restaurant, they didn't offer any kind of meal services other than coffee. Not sure if the bar was open either. No issues with house keeping, but they do not replenish tea or coffee in the room. Overall, the hotel is less than average for the price you pay.
Stayed 7 nights in Nov 2022
Response from Deborah Lerch on 20 Jan 2023
Dear Sujatha, I am very sorry that your stay in our hotel did not meet your expectations. Of course we do care about our guests and want to give you the best time possible. This topic will be discussed with the concerning staff and is not what we expect. Unfortunately we do not offer any big meals besides some snacks at the bar. All in all I will talk about your mentioned struggles with our team and again a big apology from my side.All the best for you, we hope to welcome you at our house again to show you that we can and will do better next time. Best regards

10/10 Excellent

JAMES

Liked: Staff & service, amenities, property conditions & facilities
all ok
Stayed 18 nights in Sep 2022

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Value hotel but very clean and the breakfast was great and plentiful.
Stayed 2 nights in Oct 2022

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

6/10 Okay

Grzegorz

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Victoria

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Julia

Stayed 4 nights in May 2022

10/10 Excellent

Natalia A.

Liked: Staff & service, amenities, property conditions & facilities
I am giving this property 5 stars in the context of an mid-budget hotel. Check-in was smooth, location was convenient, staff was kind, room/hallways/lobby were clean, and I had no internal problems in the hotel during my stay. It was really worth the budget. It's the kind of hotel you wish you could always stay in at this budget range. My only comment! - and this is not the hotel's fault - is that there is an open air market across the street which, in classic Berlin fashion, was playing super loud techno dubstep on Saturday night all evening until 10:00 PM. (Thank God it was only until 10.) Unfortunately I found out because I was trying to take a nap at this time before dinner, but bc my window faced the street, there was absolutely no way that was possible. (Ear plugs did not work.) I was cranky but it is what it is. It's Berlin. But please be aware of this and perhaps ask for a room on the other side of the hotel if this concerns you.
Stayed 2 nights in May 2022

8/10 Good

Aïssata

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price. If all you need is a place to sleep, keep luggage and be close to everything in Mitte, the Ibis is will suit you. Simple and functional. It was quiet too with easy check in and out.
Stayed 5 nights in Apr 2022

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Raheel

Liked: Staff & service
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Jalal

Liked: Cleanliness, property conditions & facilities, room comfort
Recommend this place!
Easy check in and out
Stayed 1 night in Oct 2021

2/10 Terrible

Rani, Grande Prairie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bags, Very very dirty room and very bad small, it same to be some one was smoking drugs in the first room, I have to pay cash to the staff to switch room and the guy asked me to put 20 Euro in the wash room of the first room in order to move me to a new room, I got some pictures of the old room . First I asked to talk to the manager and the same guy said he is the manager, I had no option than paying him that 20 Euro or get out with out refund.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Bad room
Room were to hot, the heating was on at full blast, also the room we got had not been cleaned in some places.
Stayed 4 nights in Sep 2021

2/10 Terrible

GURPREET SINGH

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

THASINEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, quiet room
Stayed 1 night in Aug 2021
Response from Front Office on 18 Aug 2021
Thank you so much for your positive feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay
Fastest check in* Great service
Stayed 1 night in Jul 2021
Response from Front Office on 18 Aug 2021
Thank you for your kind feedback. Makes us proud. See you soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The price was relatively high for the area, 89€ per night, and for the level of accommodations.
Stayed 2 nights in Mar 2020
Response from Romy Schwarz - Assistant Manager on 18 Apr 2020
Thank you for your feedback. We had a lot of bookings this time regarding an event. That´s why the rate was a bit higher. Have a look for early bookings in the future.

8/10 Good

susanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was simple, clean, and functional. That was fine. The bathroom was pretty small and the all purpose sap shampoo and conditioner was ok, but didn't feel 'special.' The breakfast was first rate, amazing, couldn't be improved. Staff was mixed, several people were lovely, one was somewhat arrogant. Each night my room got very cold. Once I mentioned it and the desk person basically shrugged. The next time, the person brought me a little heater which was great.
Stayed 4 nights in Jan 2020
Response from Guest relation on 19 Feb 2020
Dear Susanna, Thank you for your feedback. Best wishes

8/10 Good

Chloe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a good price
Good hotel room, plenty of room and surprisingly quite a bit of storage which it sometimes not the case with some Ibis hotels. Location was fantastic, right next to the train station with connections to city centre and airport. Good service and good price. Only negative is that the roads outside are quite busy and can get a little noisy!
Stayed 1 night in Feb 2020
Response from Romy Schwarz - Assistant Manager on 19 Feb 2020
Dear Chloe, Thank you very much for your kind feedback. We are happy that you enjoyed your stay. Hope to see you again. Best wishes

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to train station is helpful. Easy walking to places of interest.
Stayed 2 nights in Jan 2020
Response from Romy Schwarz - Assistant Manager on 19 Feb 2020
Dear Rosemary, we are happy that you enjoyed your stay. Best wishes

6/10 Okay

ian

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very basic but very functional, clean, quiet and warm. Very very warm.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The room was spotless and the reception stuff friendly but the size of the standard room for 2 was way too small.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled like urine, coming from the bathroom. The staff gave me wrong information to find a restaurant.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Toilet seat didn’t seem to be have cleaned that great, only realized it at night. Cleaned it myself. There’s no socket near the bedside table so you can’t charge and use your phone which is a bit strange. Location is excellent, not far from the Centre and walking distance to Friedrichshain.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Stayed 7 nights in Oct 2019

8/10 Good

Daniel O

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Buena Ubicación Mal Aire Acondicionado
Good location Bad A/C
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cheap accommodation just across the street from the local train station, so very easy to get anywhere in Berlin in minutes.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything okay, no issues or problems whilst staying
Stayed 2 nights in Sep 2019

8/10 Good

Ewelina

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

6/10 Okay

Partha

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff attitude is disgraceful and overcharged and Alexander (receptionist) lie that he had checked the till when the manger claimed after it they couldn’t check it until the morning. Will never be back an utter disgrace
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The overbooked and had to send me to another hotel, they paid for the taxi to the new hotel but not back...
Stayed 2 nights in May 2019

10/10 Excellent

Michelle-Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very handy to train station. Helpful staff. Comfy room. Building easy to spot from the train and surroundings
Stayed 4 nights in May 2019

10/10 Excellent

majella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berlin at an affordable budget.
Basic facilities. Great price. Great location. Friendly staff. Very clean. Very comfortable. No noise at night. I will visit again.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Emma boyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
brilliant hotel
i was surprised at how great this hotel is. everything a walk or train ride away. hotel is clean, comfortable with great staff
Stayed 2 nights in Nov 2018

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Manners cost nothing
Overall the Hotel is OK but some of the staff could have better manners, especially the guy at reception (shaved head)
Stayed 2 nights in Oct 2018