- Liked: Staff & service
Nice view but definitely not 5 star
Positives - veryvnice lobby and panoramic room had big windows with a nice view. Service was good. Negatives - room was just Ok, more 3/4 star, definitely not 5 star. Very small bathroom with uncomfortable shower in bath, worn out furnishing and finishes, towel had a big hole in it, coffer maker (nice) but without any creamer. Room was quite stuffy and did not smell/feel fresh. Just a general sense of bad room design/chain hotel. So it’s smallish things but we expected something bit more special given the price and other reviews. We did not look forward to going to our room at end of long day out, which is never a good sign.