Bergenfield Holidays from NZ$2,795

Convenient to Times Square, subway and most theatres. The staff was friendly and paid attention to every detail during my stay. The elevators are very slow and small and there is no early check in without paying a fee.

We loved our stay at Romer Hell’s Kitchen! Centrally located to move around the city with ease. We will definitely go back!!

Small room but very clean

I book 2 Queen premier rooms with balcony’s. It stated on your web site that they were 487 square feet. But when we arrived and checked in the rooms were very small. At least half the size of what it stated online. I went to the front desk and asked why. She said she didn’t know what it stated online and I booked thru a 3rd party site , I would have to take it up with them . If we wanted a bigger room they had one available for an extra $20.00 a night. So we just paid the extra to get the size of room we originally wanted. I thought it was a Nate and switch. I was not happy. I think you either need to up date your site or speak to Hotel 32 32.

The staff was amazing and so was the location. The room is older and could use some updating. Our shower had mold in the grouting of the shower and the fan didn’t work so we had to prop the door open to release the moisture from the shower. . The microwave was broke and they tried 3 times to fix it but still couldn’t. They said we could use the microwave in the food area in lobby. They offered an additional 15% off the room total and I don’t see it on my card. I would appreciate this additional discount as promised for the inconvenience and additional cost in our food.