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Reviews of NH Lecco Pontevecchio

4 out of 5
NH Lecco Pontevecchio
Via Azzone Visconti, 84, Lecco, LC

Reviews

8.8

Excellent

Rating 10 - Excellent. 328 out of 666 reviews" "
Rating 8 - Good. 273 out of 666 reviews" "
Rating 6 - Okay. 52 out of 666 reviews" "
Rating 4 - Poor. 8 out of 666 reviews" "
Rating 2 - Terrible. 5 out of 666 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and good value retreat from life!
Great value, 4-star Hotel on the waters edge in Lecco. From arrival to departure the staff were welcoming and friendly; they're happy to help with anything you for. Try the restaurant - the Baby Octopus in Red Wine Sauce is stunning! A lovely place to unwind and relax, boar trips to around the late are well worth the effort and it means you can take in Como or any of the other towns or villages on the lake.
Stayed 2 nights in Oct 2023

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ylenia Franco Front Office Manger on 5 Oct 2023
Good evening Mr Marcelo thank you very much for the positive feedback related to your last stay at NH Lecco Pontevecchio. Consider our hotel as your second home on Lake Como: we hope to welcome you again in the future! Have a nice day. Regards

8/10 Good

Joseph

Stayed 3 nights in Sep 2023

10/10 Excellent

Raul

Stayed 5 nights in Apr 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, helped us register early didn't have to ask for them to hold our luggage just took the bags and gave us a receipt.
Stayed 1 night in Jul 2023

10/10 Excellent

Amanpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Yixiong, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

yener

Stayed 7 nights in Apr 2023

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dining in Leccho
Stayed 2 nights in Mar 2023
Response from Alessandra on 27 Mar 2023
Dear Guest, thank you very much for the positive feedback related to your last stay at NH Lecco Pontevecchio. Consider our hotel as your second home on Lake Como: we hope to welcome you again in the future! Have a nice day. Regards

8/10 Good

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service
Great location, easy walk to town. Great staff, the gentleman on night duty was A1, very helpful
Response from Alessandra on 29 Dec 2022
Dear Mr. Robert, thank you very much for the positive feedback related to your last stay at NH Lecco Pontevecchio. Consider our hotel as your second home on Lake Como: we hope to welcome you again in the future! Have a nice day. Regards

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
No free water in the rooms. Second luggage stand must be requested. No clocks or UBS charging ports. Rooms lack any decoration. Hotel is very quiet and convenient to shopping and restaurants.
Stayed 1 night in Oct 2022
Response from Alessandra on 7 Nov 2022
Dear Mrs. Barbara, thank you very much for the positive feedback related to your last stay at NH Lecco Pontevecchio. Consider our hotel as your second home on Lake Como: we hope to welcome you again in the future! Have a nice day. Regards

10/10 Excellent

Chia-Chin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Alessandra on 7 Nov 2022
Dear Guest, thank you very much for the positive feedback related to your last stay at NH Lecco Pontevecchio. Consider our hotel as your second home on Lake Como: we hope to welcome you again in the future! Have a nice day. Regards

6/10 Okay

Danielle

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Fine if you need a place to sleep. No character. Crap location of you care about having a beautiful location. Hotel looks like it’s waterfront but this is not the waterfront lake como hotels are known for. Area seems dirty. That said. Hotel is clean and efficient and upscale enough. 8-10 min walk to all the lovely sights of Lecco. Very good value if you’re looking for a good night of sleep (bed comfy) and a lot of space. Room was huge. Lots of breakfast items. I
Stayed 1 night in Oct 2022
Response from Alessandra on 10 Oct 2022
Dear Danielle,thank you very much for your time in giving us a feedback in relation to your last stay at NH Lecco Pontevecchio. We hope to welcome you again in the future.Have a nice dayRegards

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, efficient, corporate hotel with option of a room with a view of the river and mountain with a balcony for an extra cost per night. Lovely choice of breakfast options. Hotel restaurant menu didn't look very inspiring so we didn't bother to use it as there are so many really good restaurants in the surrounding areas. Staff friendly and helpful. Would definitely recommend this hotel. The location in very good for exploring the town of Lecco itself and excellent transport links including ferry trips on the lake.
Stayed 4 nights in Aug 2022
Response from Alessandra on 5 Oct 2022
Dear Mrs. Carol, thank you very much for the positive feedback related to your last stay at NH Lecco Pontevecchio. Consider our hotel as your second home on Lake Como: we hope to welcome you again in the future! Have a nice day. Regards

6/10 Okay

Michael

Liked: Cleanliness, room comfort
Just OK
In a depressed and depressing part of downtown…hotel was fairly new and clean. Staff seemed indifferent. Our toilet seat was broken.
Stayed 3 nights in Aug 2022
Response from Alessandra on 5 Oct 2022
Dear Mr. Michael, thank you indeed for your feedback related to you stay at NH Lecco Pontevecchio.Have a nice dayRegards

10/10 Excellent

Thomas

Stayed 1 night in May 2022

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Zdenek

Stayed 1 night in May 2022

8/10 Good

dustin

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Questionable term cleaning practices
Paid for premium internet that was nearly non functional, shower gel, shampoo dispenser, coffee was empty and not served (only stayed one night), and when I mended this to the front desk his only response was that I should have called the front desk. Not exactly the response I was looking for. You have to assume that if these things weren’t serviced, how clear were the sheets?
Stayed 1 night in May 2022
Response from Alessandra on 13 May 2022
Dear Mr. Dustin, thank you very much for sharing with us your comments about your last stay at NH Lecco Pontevecchio. We sincerely apologize if cleaning service in the room was under your expectations, we're investigating on what happened with our Housekeeping Manager. We hope that you will give us a second possibility in the future to demonstrate our high service level. Consider NH Lecco Pontevecchio like your second home on Como Lake. Have a nice day Regards

10/10 Excellent

Muhammad

Stayed 3 nights in May 2022

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed are stay. Staff was very helpful.
Stayed 2 nights in Mar 2022
Response from Alessandra on 11 Mar 2022
Dear Mrs. Lindsey, thank you very much for the positive feedback related to your last stay at NH Lecco Pontevecchio. Consider our hotel as your second home on Lake Como: we hope to welcome you again in the future! Have a nice day. Regards

8/10 Good

ERAN

Liked: Cleanliness, staff & service, property conditions & facilities
Second time I'm there and probably will come back!
Internet should be high speed and included. very off putting to connect and see "upgrade" with payment to a faster internet. Will definitely come back if that issue will be fixed!
Stayed 2 nights in Feb 2022
Response from Alessandra on 28 Feb 2022
Dear Mr. Eran, thank you for your feedback in relation to your recent stay at NH Lecco Pontevecchio. We've a plan in the coming months to improve the wifi facilities: we hope that you will give us a second possibility in the future. We will be more than delighted to welcome you again at your new home on Como Lake. Regards

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay
Nice hotel close to the water and the city center. Was clean and breakfast was great.
Stayed 2 nights in Nov 2021

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Saskia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

E.p.h.m.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great clean hotel. Good located. It is pet friendly but with strange rules. You are not allowed to keep your dog alone in the room. If you take your pet with you….should you have breakfast separately when you are there just as a couple?
Stayed 2 nights in Jul 2021

6/10 Okay

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Elham Kashani

Liked: Staff & service
Stayed 1 night in Jun 2021

10/10 Excellent

Szymon P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing:)
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 6 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Super friendly
A very comfortable stay. The standout part of the stay was the service and the warmth of the staff. Each member of staff we came across were amazingly warm and friendly. Special mention for the lady at reception (whose name sadly escapes me) - really warm service.
Stayed 3 nights in Aug 2020

8/10 Good

Ibzy, Como

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very good breakfast, bathrooms a bit dated but very clean, professional and friendly staff
Stayed 1 night in Aug 2020

8/10 Good

Hui Hsin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Ginni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great breakfast and many good precautions to ensure safety during Covid 19! Very nice place, thank you!
Stayed 1 night in Aug 2020

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking options, good location, great staff who met us at the checkout.
Stayed 1 night in Aug 2020

10/10 Excellent

Andreas

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Great place. New and clean. Near Lecco city center. Very good value for money. Great and safe breakfast even with Covid-19 situation.
Stayed 1 night in Jul 2020

8/10 Good

Doru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is old but well maintained. Great breakfast
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, nice hotel. Staff was great. Street parking is a little tough, private parking around the corner was great and inexpensive (hotel discount given(.
Stayed 3 nights in Jan 2020

4/10 Poor

Hamadalali, Kuwait

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Staff soo bad in reception Try to cheat We was 02 person in 02 rooms Try to put both of us in same room Because he said only 01 reservation found Also no breakfast include I show him Expedia reservation he said I don't care about this I look only in my system he was very nervuse After we wain in reception he found 02 reservation in 02 rooms with breakfast He didn't sorry for his mistake I used to use booking.Com it's my first time to use Expedia no trust I will never use it again
Stayed 1 night in Nov 2019

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice nh hotel. Big rooms and comfortable beds! Large selection of food at bfast. Very recommended
Stayed 1 night in Nov 2019

6/10 Okay

Hayani

Liked: Cleanliness
Stayed 3 nights in Oct 2019

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, very central and spotlessly clean. Staff very friendly and helpful. We had a hire car and there was limited parking, that was our only concern. Would use again, we were very happy with this hotel.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

vittoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. The personnel was soooo helpful. The WiFi access is poor (could not rely on it to watch Netflix). Breakfast was excellent.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019