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Quality Inn & Suites

2.5 star property
Hotel in Benton Harbor with free breakfast and 24-hour fitness centre

Choose dates to view prices

Quality Inn & Suites offers a practical start to each day with its continental breakfast and 24-hour fitness center. Guests connect using complimentary in-room WiFi, relax with newspapers in the lobby, or unwind watching TV while the attentive staff ensures a comfortable stay.

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is NZ$115
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
1598 Mall Drive, Benton Harbor, MI, 49022

What's nearby

  • Lakeland Regional Medical Center - 6 min drive - 6.1 km
  • Lake Michigan College - 7 min drive - 5.0 km
  • Harbor Shores Golf Club - 7 min drive - 11.7 km
  • Silver Beach - 9 min drive - 12.0 km
  • White Pine Winery - 9 min drive - 12.0 km

Getting around

  • St. Joseph-Benton Harbor Station - 10 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 49 min drive

Restaurants

  • ‪Chick-Fil-A - ‬8 min walk
  • ‪Good Fortune Restaurant - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Grand Crossing Bar & Grill - ‬3 min drive
  • ‪Arby's - ‬3 min drive

About this property

Quality Inn & Suites

Hotel near a train station
You can look forward to free continental breakfast, laundry facilities and a 24-hour gym at Quality Inn & Suites. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Motorhome/coach/lorry parking, a 24-hour front desk and newspapers in the reception
  • A TV in reception and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Quality Inn & Suites include comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and free newspapers. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Similar properties

Interior

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
6.6 out of 10, 1,001 reviews
The price is NZ$143
includes taxes & fees
23 Nov - 24 Nov
Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Days Inn Benton Harbor MI
Days Inn Motel Benton Harbor MI
Days Inn Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI
Days Inn Suites Benton Harbor MI
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Benton Harbor
Quality Inn & Suites Hotel Benton Harbor
Days Inn Suites by Wyndham Benton Harbor MI

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Quality Inn & Suites?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 6 Nov 2025 start from NZ$114.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Quality Inn & Suites?

Checkout is at 11 AM.

Where is Quality Inn & Suites located?

Situated in Benton Harbor, this hotel is 2.3 mi (3.7 km) from Intercare Community Health Network and within 6 miles (10 km) of Lake Michigan and Lake Michigan College. Lakeland Regional Medical Center and Harbor Shores Golf Club are also within 6 miles (10 km).

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Reviews

Quality Inn & Suites Reviews

6.8

7.2

Cleanliness

7.4

Location

7.6

Staff & service

6.2

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 110 out of 607 reviews
Rating 8 - Good. 231 out of 607 reviews
Rating 6 - Okay. 128 out of 607 reviews
Rating 4 - Poor. 65 out of 607 reviews
Rating 2 - Terrible. 73 out of 607 reviews

Reviews

8/10 Good

Barry Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe.
Stayed 5 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Was near for what I needed. Also, in my price range.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 6 nights in Aug 2025

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was musty smelling and reallt gross!
Stayed 1 night in Oct 2025

10/10 Excellent

Deserah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 3 nights in Sep 2025

10/10 Excellent

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2025

4/10 Poor

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled like cigarettes and the fire alarm was broken
Stayed 1 night in Oct 2025

6/10 Okay

Jill

Liked: Staff & service
Disliked: Cleanliness
No much on breakfast bar compared to other hotels breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Liked: Staff & service
Excellent hotel to stay in
Stayed 2 nights in Aug 2023

4/10 Poor

Dawn

Disliked: Cleanliness, amenities, property conditions & facilities
A smell of cigarettes, dirty carpet, no elevator needs a good cleaning staff was excellent
Stayed 1 night in Jun 2025

2/10 Terrible

ANGELA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Curtains were thrown over the curtain rods. Outside looks unpleasant.
Stayed 2 nights in Aug 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An alarm kept going off all night long so we got no sleep! The place was dirty, and there was no breakfast as promised!
Stayed 1 night in Jul 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
It would be great if there was at least a hand towel in the room. And why is the refrigerator door open? Is there a problem in the room that you need the door to stay open? The front desk help was great, but why do I have to ask to dry my hands?
Stayed 1 night in Aug 2025

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some Windows were covered with sheets and cardboard. Bathroom reeked and room smelled (not cigs).
Stayed 3 nights in Jul 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to expressway and easy check in.
Stayed 1 night in Jun 2024

8/10 Good

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that the hotel is a quiet complex, not busy.
Stayed 1 night in Dec 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service
Fine for the price & what we needed for 1 night stay
Stayed 1 night in Jul 2024

4/10 Poor

Jeremy

Disliked: Amenities, property conditions & facilities
Quality of the quality Inn is not very good. The hotel lobby had a smell to it, and there was a dirty towel under the ice machine. the neighbors stated their room smelled like pee and ours did it, but it still had a terrible smell to it. Pictures didn’t do it justice as to how bad it was.
Stayed 1 night in Jul 2025

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a clean place to stay

I was working in Benton Harbor and stayed at the quality Inn. As soon as I got in the room had a horrible smell. There was a sock over the smoke alarm. The ceiling was flaking from an old water leak look like and throughout the night somebody kept playing a loud music out in the parking lot and kept me up all night. I told them I wanted to cancel my second night that I was not staying in a disgusting hotel and they told me they would have a manager call me. A manager has yet to call me. I’ve called them multiple times just to get the run around, a manager is conveniently never available.
Stayed 2 nights in Aug 2025

4/10 Poor

Richard

Liked: Cleanliness

Stay elsewhere

Horrible wet dog smell, very poor provisioning of breakfast food. Left disappointed.
Stayed 1 night in Jul 2024

6/10 Okay

Leo

The room was clean had an odor bathroom lighting was terrible
Stayed 3 nights in Jun 2024

6/10 Okay

Yesenia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property needs updating and more cleaning. Staff is courteous and attentive when you ask for help. Not a bad stay but also not great.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled musty for several hours.
Stayed 1 night in Sep 2024

8/10 Good

Cindy

Liked: Staff & service
Very pricey. Quite
Stayed 1 night in Jul 2022

6/10 Okay

Vanessa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was going to post pictures, but i didnt want to embarrass the team of people that were genuinely kind and helpful. The property is run down, with peeling wallpaper, stained carpets, and a mildew odor. This property needs a lot of love but, the location is ideal!
Stayed 2 nights in Aug 2024